麥加飯店

We stayed at the hotel for 12 amazing days. The staffs were very welcoming and always attentive to our needs. The receptionists are always here to help with any of your issues. Be it laundry, housekeeping, payment, anything. Aadil from housekeeping did great cleaning jobs throughout our stay. Regular free shuttle to Masjid Al Haram really enhances your visit for swalat or even shopping etc. Note that you can wash your clothes and sun dry it on the roof. Bring your own cords. A big THANK YOU to the management. Really helped! Food snacks and drinks is now available from room service Note: register yourself on Accor App to benefit from discount on your hotel stay payments. I think 5%. Thank you Ibis Styles team for making our first Umrah memorable.

Umrah trip with family Mar 2023 Went there for Umra trip with family we were bit confused while booking this hotel since it is located a bit away from Haram (1.5kms), however, they have shuttle service with good reviews 1. Hotel is super nice, new and very clean. Checkin was super quick although we had two rooms and were given on seperate floors as they didnt had two rooms on the same floor. 2. Rooms were good clean and tidy on check-in. They provided all basic amenities like iron, iron board, safe, etc. However, the rooms service was an issue and i had to complain and ask the counter to get the room cleaned after requesting the staff for couple of time. 3. Shuttle service was superb. Evertime there is a shuttle standing at the enterence leaving in approx 20 to 30 mins. Drop off point is the bus station behind clock tower with hardly few minutes walk to the Haram. 4. Even if you use Taxi it usually charges 15 riyals during normal timings and max 20 riyals during rush hours. We mostly used taxi service which was also very convinient. 5. Hotel location is very peaceful, you can find few restaurants nearby and baqalas for basic requirements.

*************,Semua baik baik saja

非常好的酒店..房間很好很寬敞。從酒店可以看到卡巴的景色非常好。早餐絕對很棒。很好的傳播,有很多選擇。我們得到了如此多的照顧,特別是阿什拉夫先生非常非常樂於助人,爲我們提供了額外的幫助,甚至爲我媽媽詳細地照顧我們。這就是你所說的熱情好客。我的評分*****。必須嘗試像阿什拉夫這樣的人,使其他屬性與這一點不同。

The room is dated with furnishings evident of wear n tear. There is a strong foul smell upon entering the bathroom . Service sucks, they did not give any amenities in bathroom, i had to call housekeeping many times for a shower cap. They say scan a barcode and communicate with us but it doesnt work. I had to call housekeeping for bath towels n floor mat. Apart from the location, this hotel falls short in everything despite the steep price paid

Good stay in Makkah whilst we visited as a family. Close to Hajj ziyārah sites and only 5 minute drive to Masjid al Haram (when it’s quiet. Reasonably clean though I wasn’t convinced by the IHG cleanliness assurance during these sensitive times. We went for the 2 interconnecting rooms but the hotel had lost the key to the interconnecting door!! It took all night and into dawn before we were relocated into another room with a door that allowed access to each others room... quite important when you have 3 children. Until then, all 5 of us slept in one room for the first night of the 2 nights booked!! Our new room had issues with the door lock sensor.... so a maintenance problem all round. Once the issues were sorted however, everything else was smooth. Decent enough breakfast for European and Arab tastes. Spacious rooms, well decorated. One thing to note... reception staff are excellent - polite, well mannered and want to get things sorted for you. It’s just unfortunate the maintenance staff struggle. I’d recommend on the basis the maintenance issues were a one off issue.

Great hotel with great rooms and amenities. 24 hr shuttle service to Haram Sharif. Buses leave on regular basis. Everytime we wanted to go to Haram, a bus was waiting. Friendly staff, great breakfast, definitely worth opting for when selecting a room. We stayed at Tower 4 which has all the restaurants, hence breakfast was very easy to get too. 3 restaurants serving breakfast, so if one is full, they move guests to the other restaurants. Rooms were great. We had rooms with two double bed and three single beds. Double bed for someone like us from USA is equivalent to California king bed and single beds are the size of twin beds. Impressive cabinetry space in the room however, not enough room for luggage bags if you have more than two large bags and a hand carry. Clean bathrooms with all amenities. We had to request house keeping to have our main room cleaned. The second room with three single beds never got cleaned. So rooms are not automatically cleaned on daily basis. We stayed for three nights.

在3613號住了三個晚上,參觀神聖的朝聖之旅的工作人員很棒,樂於助人,Badiul Alam,babul mian,主管farzan對我們照顧得很好。哈拉姆的觀點是最好的!!很想再次訪問這裏,從入住到退房都非常完美

Super Impressed with everything!! Front Desk, concierge, cleaning staff and the restaurant!! They all made us feel extremely welcome and exceptional. I want to shout to the best restaurant team of the world, I have visited every continent and many many countries. This service has been exceptional.. beyond exceptional!!! Namely Chidfrul Aziz One and only Monir Islam, Nanna, Ahmed Hosein aka Mr mustache, Mr Radwan, Mr manhood, Mr Ricky, and Amir!! And Riaz.. and all the chefs and kitchen that were so accommodating us and our children.. Chef Rashad with the big smile!! Thank you everyone!! You made our trip super amazing!!!

我很久以前來過這裏，並且很願意分享我的意見。如果它現在仍然和十年前我去的時候一樣，那是我一生中最好的經歷之一。很好的酒店，食物很棒，房間很乾凈，離聖地非常近。我真的很喜歡這裏，並且推薦給所有人。