麥加埃拉夫金達飯店(Elaf Kinda Hotel)

Excellent

Everything good but toilet maintenance poor leaking & uncomfortable

The road adjacent to the property was undergoing major repair works, which meant there was no direct access to the property. Therefore, in order to go the Haram I had to cross mud and sand. In addition, the rooms are very small for the price they are selling you can get bigger rooms In the same vicinity.

Idont like their services someone steal my jacket and money they checked the camera and saw everything then they told me ti call me. Until now i didn't get yet any call or help

If you are looking for convenient, don’t stay at Elaf kinda. If you have luggage with you there is no proper taxi or transportation drop or entrance. You will have to work around from other hotel entrance to be able to safely make to this hotel. I do not recommend this if there is any disability or you are looking for ease of transportation. Hotel is 5 star so room was good and clean. But we were not impressed with customer service they were not accommodating to extend check out time upon kind request. Even the manager said I have to pay if you stay over 3 pm. This was very bad and stressful event for my family. The only good thing is helpers and room service people from India, pak, Bangladesh. They were kind enough to take your luggage to help transport otherwise u were all by yourself left with no help. These are the only stars of this hotel who are poor people but with biggest heart. This hotel is not really for elder people as there is no transportation. You have to walk or travel by 5-6 blocks with your luggage in hand to be able to get a taxi.So watch out before booking!

La proximité de la mosquée

No pa mal

I arrived at the property to find my reservation canceled without my consent or even any email or confirmation of the cancelation. After traveling for 32 hours I was told I have no bed and was made to make a new reservation for the next day. Very horrible start to my vacation and experience.

We really enjoyed our 4 night stay at this location. One of the primary reason I booked this hotel is due to its proximity to Masjid Al Haram and I must say that I am very pleased with that. The housekeeping staff was very courteous. They immediately assisted with our requests especially unlimited water refills. The lift sometime gets crowded but that is expected given the volume of people arrives in this city. The only drawback I have noticed is the parking availability. We could not get any of our cab to come to near the hotel but we have to walk to the street.