發布於 2025 年 1 月 7 日
訪客用戶
飯店靠近機場。還有一個很大的優勢——免費接送。飯店本身比較老舊。飯店庭院維護得很好,有很多花草樹木、綠草如茵的草坪和一個游泳池。每個房間都配有保險箱。起初,他們為我們安排的房間有一種很濃的洗滌劑味,或者我不知道是什麼味道。我們要求換房間——他們換了。房間也有味道,但沒有那麼濃烈。飯店工作人員不建議外出,如果需要去某個地方,最好叫計程車,而且只去特定的地方。早餐很普通。我想吃奶油而不是人造奶油。
顯示更多
每晚起價:JPY4,259
發布於 2025 年 12 月 4 日
訪客用戶
Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored.
Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside.
After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay.
The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message.
From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable.
Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.
顯示更多
每晚起價:JPY20,350
發布於 2025 年 2 月 4 日
訪客用戶
優點:首先我從前台接待員那裏得到的服務真的很好,她有人把我的行李帶到房間,酒店的位置靠近機場,非常方便您住宿後旅行。
缺點:房間裏有強烈的油漆味,太糟糕了,我甚至無法呼吸,因爲我到達時所有的窗戶都關閉了。
臥室裏的枕頭套對我來說不乾淨,我用我的衣服把臉放在臉上,因爲它很討厭。
花灑使用不方便,太小,不能將花灑頭移動到想要的位置。
臥室裏沒有風扇或空調,真的很熱。
傢俱陳舊,有些沙發上還有洞,一塌糊塗
總體來說,不會再在這裏睡覺了!收費的錢顯然只是爲了離機場近,因爲那個房間太貴了。
顯示更多
每晚起價:JPY5,517
發布於 2026 年 1 月 16 日
Pierre04
費爾勞恩斯精品酒店的真正卓越住宿
我最近在約翰內斯堡費爾勞恩斯精品酒店住宿,簡直太棒了。從我到達的那一刻起,我就感受到了平靜,奢華和真誠熱情好客的氛圍。這種屬性不僅滿足了人們的期望,而且提升了他們的期望。
我被預訂到別墅套房之一,本身就是一次體驗。套房佈置精美,寬敞,設計周到,將優雅與舒適融合在一起,既讓人感到放縱又賓至如歸。從毛絨傢俱到寧靜的花園景色的每一個細節都有助於輕鬆放鬆的感覺。它真的感覺像一個私人避難所。
我整個住宿期間的服務都是無可挑剔的。工作人員熱情,細心,直觀,沒有侵入性。無論是協助行李、用餐建議,還是簡單地友好檢查,以確保一切都完美,團隊始終以專業精神和魅力交付。
酒店場地同樣令人印象深刻。鬱鬱蔥蔥,寧靜,精心維護,他們創造了一個寧靜的逃生,感覺世界遠離城市的喧囂。這是放鬆的理想場所,無論是在游泳池邊,在水療中心,還是簡單地漫步在花園中。
在費爾草坪用餐是另一個亮點。食物呈現精美,充滿風味,菜單平衡創造力和舒適性。每頓飯都感覺像一種享受。
總體而言,Fairlawns Boutique Hotel酒店提供奢華、隱私和衷心熱情好客的卓越融合。我在別墅套房的住宿是難忘的,我會毫不猶豫地推薦這家酒店給任何在約翰內斯堡尋求精緻和恢復性逃亡的人。
顯示更多
每晚起價:JPY46,241
發布於 2025 年 7 月 6 日
Mtng
Very conveniently located with shuttle. HUGE HUGE room.
Restaurant is so-so.
But it's all good for an airport hotel. Staffs were kind and attentive.
顯示更多
每晚起價:JPY16,527
發布於 2025 年 4 月 7 日
Motheletsi
離桑頓城購物中心很近,方便購物和四處走動。房間也乾淨衛生,維護得很好,每天都有家政服務,我很感激。
然而,我確實遇到了房間門卡持續存在的問題,每次回到房間,卡都不會打開門。這在我入住期間多次發生,變得相當令人沮喪,特別是當我有購物袋或行李時。我不得不把所有的東西都搬到樓下的接待處報告問題,只有被告知有人會來協助。然後我不得不回到樓上等待,有時相當一段時間。偶爾,清潔人員之一很友善地爲我打開門,這有助於,但不一致和不便肯定影響了我的整體體驗。
顯示更多
每晚起價:JPY10,477
發布於 2026 年 5 月 23 日
訪客用戶
入住後不得不等待一個小時的電力,沒有更新,我的房間靠近電源室,所以我可以聽到門打開和關閉,電力物理點擊和絆倒。上和下。當我關燈睡覺時,我接到客人敲門,要求我爲他們打開大門,因爲他們沒有收到門鑰匙。我一個單身女性不得不站起來穿上衣服,出去讓他們的客人出去。我越過燈光照進房間,前門的縫隙通向院子,盲人正在向前吹,基本上在任何狀態下都向我展示。電力問題一直在發生,可以聽到他們不斷進出。週三我做了一個大型演講,在05:30起牀,沒有電或更新。我不得不打電話給他們尋求信息,並提供了閃光燈。由於無法使用發機,我的頭髮被取消了,我做了我的演講。老闆在吸菸區找到了我,並道歉,擔心他會收到1星。我告訴他我不會,因爲我在服務業,他道歉已經足夠了。然而,我對更多的電力問題和沒有更新感到進一步失望。我必須準備好前門打開,所有百葉窗打開來做我的頭髮和化妝。客人走過要求更新,我們不得不聯繫他們。沒有提供信息。令人震驚。
顯示更多
每晚起價:JPY5,614
發布於 2025 年 4 月 27 日
Alexey Ru
很棒的酒店,地理位置優越,房間令人驚喜。房間裡設施齊全。全景窗戶,一切都是新的,一切都很乾淨。在這個房間裡,你會感覺自己像個人一樣。工作人員很友好!
顯示更多
每晚起價:JPY12,970
發布於 2025 年 1 月 26 日
訪客用戶
這是一家很棒的酒店,位置很好。入住很順利,客房服務雖然有點慢。家政服務很棒,我非常喜歡他們。設施很棒,但我不喜歡游泳池區,總是擠滿了這麼多人。其中一些甚至不是酒店的客人。這使得你躺在周圍有點不安全。我的意思是每次去廁所都必須收拾好所有的東西。游泳池區沒有空間坐下來放鬆,特別是在下午。酒吧需要很長時間才能準備飲料。女服務員/服務員很棒。我只是不喜歡退房時間。上午10點太早了,他們並不熱衷於延長一個小時。我想我不會再預訂了。安全問題。如果其他人沒有那麼多訪問酒店的機會,我不介意再住在那裏。
顯示更多
每晚起價:JPY12,534
發布於 2025 年 4 月 20 日
S.Y.@J
好棒的酒店,早中晚都有自助餐而且價格便宜。酒店的班車在巴士站,往租車櫃枱方向走就能找到機場出口。當你一出大門,就會有人上下打量你,千萬別跟他們對眼神和回覆。有事情返回機場內找保安護航,我就是這樣走過斑馬線的。到巴士站會有煤兄上來問你去哪個酒店,別回話,別告訴他,班車就停在巴士站2,3十米的地方,一找就能找到。幫你的煤兄都是要小費的。如果你願意給,就事先準備好小錢,千萬別在別人面前亮皮甲。
來説説酒店的房間,安靜舒適,乾淨得一塵不染,與其給帶路的小費還不如給酒店搞衞生的保潔人員,她們真的很認真地在工作。
早餐豐富,咖啡特別好喝。飲料,水果,多種麪包,紙杯蛋糕非常好吃。放心訂吧,班車的樣子在照片裏,麪包車後面拖了一個黑色的行李車廂。
顯示更多
每晚起價:JPY19,334