A somewhat dated hotel, but equipped with all amenities and very friendly and helpful staff. It's located a bit further from the city center, but offers fantastic views of the city from the rooftop terrace. Driving to the hotel can be a challenge (Naples traffic!), but once you arrive, the hotel staff will take care of parking your car. The proximity to the airport is also a plus.
AAngelaHotel itself is pretty standard as what you would expect from any big chain hotels, but service was definitely not up to par. We were told there would be valet service - there was none. The bus boys just told us to park ourselves. FINE. Then after I've checked in I asked if the luggage will be sent up to our room - reception then asked if I got a luggage ticket to which I told him we weren't given anything. The bus boys just stood around the entrance. He said they would be sent up shortly but given how they were just standing around we just took our luggage ourselves - mind you I am 6 months pregnant and obviously so but they did not offer any help. Once we got to our room the air conditioning was not working - we kept dialing it down but there was no air. Amazing to find out the AC wasn't working for the price we paid. The room is stuffy and even the hallway was cooler. Also during our stay there was conference - we were given a room on the same floor as conference participants and as expected they were loud and rowdy at night. We could hear them talking in the hallway at night when we called reception they said there was nothing they can do. So very helpful. Upon check out, the same bus boy stood around while watching a pregnant lady wheel 4 pieces of luggage out. I really just wonder what they do other than standing around all day hanging in the shade. Service is terrible here and I've had better service at small boutique or family run hotels than here. The only upside to this stay was that the rooms are spacious and clean and that's about it.
LlymaWonderful stay. Perfect location, is on the busy pedestrian street of Positano but the minute you enter the hotel is a luxury oasis. Beautifully designed courtyard and swimming pool, a perfect place to spend the morning or afternoon. Classic Room was spacious even with a baby cot, not modern but has its charm.
The staff are excellent, especially Antonio at the pool who took such good care of us and always carries a smile and with excellent drinks. The lady at breakfast is also so attentive to our family. Some staff are lacking friendliness which should be reviewed as 90% of the team are generally wonderful.
Great breakfast buffet selection, with scrambled eggs, cheeses, cold cut, fresh fruits, fresh organic juice and pastries.
Early evening in the courtyard with drinks and live music is such the perfect way to end the day. Highly recommend this beautiful property!
MMiscel93La struttura è situata ad Anacapri, la Villa è molto carina, il personale quasi tutto italiano, gentilissimo e super disponibile…la parte forte dell’Hotel è sicuramente il ristorante: Maître di Sala eccezionale! Grazie Manuela per avere reso il nostro soggiorno indimenticabile!
NB: unica pecca della Classic che abbiamo avuto è che le camere sono al piano meno uno, dove c’è un cattivo odore di muffa/chiuso che si riversa nelle stanze… abbiamo chiesto, in quanto asmatica, di potere cambiare ma non è stato possibile, un po’ mi è dispiaciuto perché altri ospiti hanno avuto l’up-grade appena arrivati e senza aggiungere differenza.
訪訪客The hotel was lovely, and very clean. Breakfast was a particular highlight.
The hotel isn't fully open currently so a few bits were closed but we had access to everything we needed. Gym is very dated and not really worth using.
There was a great shuttle service into town which was very convenient.
Views were fantastic and the place was very relaxed