住宿方回覆: Dear Valued Guest,Thank you for sharing your experience with us. We’re glad to hear that you found the hotel convenient for attending the Jakarta International Expo and that you enjoyed the variety of breakfast options.We appreciate your feedback regarding the faucet placement and the limited number of hangers in the room. Your comments are valuable and will be considered for future improvements.We hope you get a chance to enjoy our swimming pool on your next visit.Best regards,Guest Experience TeamIbis Styles Jakarta Mangga Dua Square
住宿方回覆: Dear Valued Guest,Thank you for your detailed feedback. We apologize for the issues you encountered during your stay, including the room size, window ventilation, and the condition of the amenities. We also regret the inconvenience with the bottled water, electric kettle, and lack of face towels and toiletries.Your comments on the breakfast variety, gym facilities, and front desk responsiveness are noted, and we will take steps to address these areas for improvement.We appreciate your feedback as it helps us enhance our services. We hope to have the opportunity to provide you with a better experience in the future.Best regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback during your stay at Ibis Styles Jakarta Mangga Dua Square. We sincerely apologize for the inconveniences you experienced during your stay, particularly with the room hygiene, the delayed response from our staff, and the efficiency at the front desk.Please be assured that your concerns are taken very seriously. We will review our housekeeping protocols and ensure our staff is trained to provide prompt and efficient service.We truly value your input as it helps us improve our services. We hope to have the opportunity to provide you with a much better experience in the future.Best Regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for your recommendation! We’re glad to hear you enjoyed the seafood restaurant and found it to be both economical and satisfying. We appreciate your kind words and look forward to providing you with more great dining experiences in the future.Best regards,Guest Experience Team
住宿方回覆: Dear Mr. Dengxiansheng,We very much appreciate your feedback regarding your stay at the Ibis Styles Jakarta Mangga Dua Square. We are pleased to hear that you enjoyed our environmentally friendly initiatives and appreciated our facilities, such as the swimming pool and gym. It's wonderful to know that our restaurant met your expectations and offered good value. We look forward to welcoming you back in the future.Best Regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for your wonderful feedback. We’re thrilled to hear that you found our hotel clean and tidy, with comfortable beds and good soundproofing. We’re also pleased that you appreciated the value for money and the safety measures in place.Your recommendation means a lot to us, and we look forward to welcoming you back soon.Best regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We regret to hear that some aspects of your stay did not meet your expectations. Your comments regarding room size, humidity, and amenities have been noted, and we will review them with our team for improvement. On a positive note, we are glad that you found the hotel quiet and conveniently located.We appreciate your input and hope to have the opportunity to serve you better in the future.Best regards,Guest Experience Team
住宿方回覆: Dear Guest,Thank you for sharing your feedback. We appreciate your comments and regret to hear about the aspects that did not meet your expectations. Please rest assured that your concerns regarding the room condition and cleanliness will be addressed with our team to ensure improvements are made.We hope to have the opportunity to welcome you again in the future and provide you with a better experience.Warm regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for your detailed feedback. We’re delighted to hear that you found the room clean and tidy, the facilities well-equipped, and the environment quiet and convenient. We also appreciate your kind words about our service.We’re pleased that you were satisfied with your stay and look forward to welcoming you back in the future.Best regards,Guest Experience Team
Yueliang
標準雙人房
入住於 2023 年 11 月
商務出差
8 則評論
5.0/5
超棒
發布於 2024 年 1 月 31 日
還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以
住宿方回覆: 尊敬的客人,
感謝惠賜下榻 Ibis Styles Jakarta Mangga Dua Square 的寶貴意見。
收到正面的回饋總是令人高興的。我將與我們的團隊分享您的意見。我相信,這項回饋將成為對我們所有員工的鼓勵,因為我們努力不斷提高服務品質。
再次感謝您與我們分享您的體驗,我們希望您的下一次訪問能像上一次一樣愉快。
真摯地,
賓客體驗團隊
Emily1987
標準雙人房
入住於 2024 年 8 月
商務出差
11 則評論
4.0/5
很好
發布於 2024 年 11 月 29 日
參加展會預訂的酒店,離展會近,打車方便,周圍吃飯購物方便,有便利店,還有一個大超市,品類齊全。
住宿方回覆: Dear Ms. Emily,Thank you for sharing your valuable feedback! We're delighted to know that our convenient location and nearby amenities made your visit for the exhibition more comfortable. Easy access to transportation, dining options, and shopping facilities are indeed highlights of our hotel.We look forward to welcoming you back in the future. Have a great day!Warm regards,Guest Experience Team
訪客用戶
標準雙人房
入住於 2023 年 12 月
獨自出遊
4 則評論
5.0/5
超棒
發布於 2024 年 1 月 10 日
沒煙的房子被單更乾淨。
住宿方回覆: 尊敬的客人,
感謝惠賜下榻 Ibis Styles Jakarta Mangga Dua Square 的寶貴意見。
收到正面的回饋總是令人高興的。我將與我們的團隊分享您的意見。我相信,這項回饋將成為對我們所有員工的鼓勵,因為我們努力不斷提高服務品質。
再次感謝您與我們分享您的體驗,我們希望您的下一次訪問能像上一次一樣愉快。
真摯地,
賓客體驗團隊
住宿方回覆: Dear Mr/Ms. Xiao,Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Mangga Dua Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Guest Experience TeamIbis Styles Jakarta Mangga Dua Square