住宿方回覆: Dear Valued Guest,Thank you for sharing your experience with us. We’re glad to hear that you found the hotel convenient for attending the Jakarta International Expo and that you enjoyed the variety of breakfast options.We appreciate your feedback regarding the faucet placement and the limited number of hangers in the room. Your comments are valuable and will be considered for future improvements.We hope you get a chance to enjoy our swimming pool on your next visit.Best regards,Guest Experience TeamIbis Styles Jakarta Mangga Dua Square
住宿方回覆: Dear Valued Guest,Thank you for your detailed feedback. We apologize for the issues you encountered during your stay, including the room size, window ventilation, and the condition of the amenities. We also regret the inconvenience with the bottled water, electric kettle, and lack of face towels and toiletries.Your comments on the breakfast variety, gym facilities, and front desk responsiveness are noted, and we will take steps to address these areas for improvement.We appreciate your feedback as it helps us enhance our services. We hope to have the opportunity to provide you with a better experience in the future.Best regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback during your stay at Ibis Styles Jakarta Mangga Dua Square. We sincerely apologize for the inconveniences you experienced during your stay, particularly with the room hygiene, the delayed response from our staff, and the efficiency at the front desk.Please be assured that your concerns are taken very seriously. We will review our housekeeping protocols and ensure our staff is trained to provide prompt and efficient service.We truly value your input as it helps us improve our services. We hope to have the opportunity to provide you with a much better experience in the future.Best Regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for your recommendation! We’re glad to hear you enjoyed the seafood restaurant and found it to be both economical and satisfying. We appreciate your kind words and look forward to providing you with more great dining experiences in the future.Best regards,Guest Experience Team
住宿方回覆: Dear Mr. Dengxiansheng,We very much appreciate your feedback regarding your stay at the Ibis Styles Jakarta Mangga Dua Square. We are pleased to hear that you enjoyed our environmentally friendly initiatives and appreciated our facilities, such as the swimming pool and gym. It's wonderful to know that our restaurant met your expectations and offered good value. We look forward to welcoming you back in the future.Best Regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback with us.We are truly delighted to hear that you enjoyed our service, dining options, and convenient location. Your kind recognition of our team's enthusiasm and attention means a lot to us.We appreciate your comments regarding the room humidity and will certainly share this with our team for further improvement. Guest comfort is very important to us, and your insights help us enhance the experience we offer.We hope to have the pleasure of welcoming you again in the near future.Warm regards,Guest Experience TeamIbis Styles Jakarta Mangga Dua Square
住宿方回覆: Dear Valued Guest,Thank you for your wonderful feedback. We’re thrilled to hear that you found our hotel clean and tidy, with comfortable beds and good soundproofing. We’re also pleased that you appreciated the value for money and the safety measures in place.Your recommendation means a lot to us, and we look forward to welcoming you back soon.Best regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback. We regret to hear that some aspects of your stay did not meet your expectations. Your comments regarding room size, humidity, and amenities have been noted, and we will review them with our team for improvement. On a positive note, we are glad that you found the hotel quiet and conveniently located.We appreciate your input and hope to have the opportunity to serve you better in the future.Best regards,Guest Experience Team
住宿方回覆: Dear Guest,Thank you for sharing your feedback. We appreciate your comments and regret to hear about the aspects that did not meet your expectations. Please rest assured that your concerns regarding the room condition and cleanliness will be addressed with our team to ensure improvements are made.We hope to have the opportunity to welcome you again in the future and provide you with a better experience.Warm regards,Guest Experience Team
住宿方回覆: Dear Valued Guest,Thank you for your detailed feedback. We’re delighted to hear that you found the room clean and tidy, the facilities well-equipped, and the environment quiet and convenient. We also appreciate your kind words about our service.We’re pleased that you were satisfied with your stay and look forward to welcoming you back in the future.Best regards,Guest Experience Team
訪客用戶
標準雙人房
入住於 2025 年 2 月
商務出差
31 則評論
10.0/10
超棒
發布於 2025 年 3 月 15 日
酒店服務還可以的 前台可以説幾句中文 樓下吃的多 有個沃爾瑪超市
住宿方回覆: Dear Valued Guest, Thank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Experience Team Ibis Styles Jakarta Mangga Dua Square
訪客用戶
標準雙床房
入住於 2025 年 3 月
與好友旅遊
107 則評論
7.5/10
發布於 2025 年 4 月 22 日
類似國內漢庭高務,作過渡住一晚,外面大環境老舊!
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback with us. We are glad to know that our hotel served as a suitable stopover for your one-night stay. We appreciate your comments regarding the environment outside, and we will continue to focus on improving all aspects of the guest experience.We hope to welcome you back on your next visit.Best regards,Guest Experience TeamIbis Styles Mangga Dua Square
Wujiayouyan
標準雙床房
入住於 2025 年 3 月
商務出差
1 則評論
5.5/10
發布於 2025 年 4 月 20 日
沒有習俗用品
水也不乾淨
提前退房不能退錢
住宿方回覆: Dear Mr/Ms. Wujiayouyan,Thank you for sharing your feedback with us. We apologize for the issues you encountered during your stay. We take cleanliness and guest satisfaction seriously, and we regret that we did not meet your expectations in these areas. Please be assured that we will review your comments with our team to ensure improvements are made.Regarding the early check-out, we understand that such matters can be frustrating, and we will take your feedback into consideration to better communicate our policies.We appreciate your time and hope to have the opportunity to welcome you back in the future to provide a more enjoyable stay.Warm Regards,Guest Experince TeamIbis Styles Jakarta Mangga Dua Square
Yueliang
標準雙人房
入住於 2023 年 11 月
商務出差
8 則評論
10.0/10
超棒
發布於 2024 年 1 月 31 日
還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以還可以
住宿方回覆: 尊敬的客人,
感謝惠賜下榻 Ibis Styles Jakarta Mangga Dua Square 的寶貴意見。
收到正面的回饋總是令人高興的。我將與我們的團隊分享您的意見。我相信,這項回饋將成為對我們所有員工的鼓勵,因為我們努力不斷提高服務品質。
再次感謝您與我們分享您的體驗,我們希望您的下一次訪問能像上一次一樣愉快。
真摯地,
賓客體驗團隊