巴亞爾塔港精品飯店

「A perfect hotel for the travelers with a clean room and modern facility only walking distance to the airport. The breakfast is very good. The front desk is very slow. I waited for around 30 minutes for checking.」

「Nos encantó el resort fui con mi mejor amiga a The Hacienda el personal fue más que atento especialmente Carlos en la piscina merece un aumento! Al igual que Mónica y Hugo que nos dejaron estar en las instalaciones hasta las 3pm . Muy limpio el buffet estuvo bien la comida está 8/10 por falta de variedad pero la que había estaba deliciosa. Volveremos pronto ! Recomendamos las habitaciones swim out !!!」

「We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”」

「Nuestra estancia ha sido una invitacion a volver y volver, empezando por el servicio al cliente. Un servicio de primera desde la persona que te recibe en el hotel y te abre la puerta del auto en donde llegas, las personas que amablemente te atienden en recepcion con una sonrisa y un autentico sentido de servicio, los maleteros que se desviven por pedirte un taxi y ayudarte a cargar lo que traigas sin que se lo pidas, y cualquier persona que trabaja en el hotel en el area de recepcion indudablemente esta para atenderte con la mejor disposicion de servicio. Tambien en el area de alberca, y restaurantes. El lugar impecable, contando con una belleza arquitectonica. Su amplitud y distribucion tanto del hotel, como de los cuartos, te acogen. El hecho de ser un lugar abierto, nos deja sentir el clima, y el viento que corre es un sensacion muy agradable. La decoracion del lugar es calida y de buen gusto, dandonos un sentir de estar ”en casa”. La ubicacion del lugar da pie a salir a caminar a la Marina, tanto de dia como de noche, con completa seguridad, y todos los lugares a donde fuimos estan muy cerca, a 5, 10, 15 minutos en auto: Walmart, Centros Comerciales, Malecon, Centro, Restaurantes, Terminal Maritima. El acceso a la playa es una delicia, con unas vistas a la puesta de sol inigualables. Disfrutamos las actividades extras que inlcuye la estancia en el hotel, y el hecho de no ser invasivas a nuestros momentos de estar. La comida es muy buena, y aunque el precio es poco alto, vale la pena qued**** en el hotel a comer. Quiero cerrar felicitando el programa de Servicio al Cliente que tiene el hotel, ya que seguro es una administracion que se toma su tiempo en el entrenamiento en esta area a todas las personas que laboran ahi. El servicio al cliente hace la diferencia en una experiencia, y eso es lo que buscamos al ir de vacaciones, vivir experiencias gratas y memorables. Felicidades por su excelente servicio a todas las personas que laboran en Club Regina Puerto Vallarta!」

「The place was ok and food isn’t bad Restaurant staff always wanted a tip The hotel desk isn’t helpful at all Whatever requested we made they said yes but never followed Like a booking at restaurant they didn’t make for us Or when we asked for some amenities they said yes but never came No one picked up the phone at night but they said they had 24 hours room service」

「很不錯的酒店,位於中國康查斯的山頂。工作人員非常友好,酒店相當乾淨和維護。大海的美景,牀很舒服,酒店餐廳不錯。」

「Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.」

「酒店看起來很漂亮。然後您到達需要裝修的房間。爲什麼我給了一個清潔度,天花板上有黴菌,牀單也是如此。沒有熱水,完全庫存的酒吧什麼都沒有。不會向任何人推薦這家酒店。 」