巴亞以塔港Hyatt樂家飯店 - 全包

Amazing place!! I've been to PV once before and stayed at a different hotel, this time around we decided to try Hyatt Ziva. Did not disappoint us. I dont know how all these bad reviews are getting their POVS from but for us couple that stayed 4 nights it was the BEST. Alonso and Rodrigo (both Bellman) are the nicest person ever. Fernando (Poolside drinks server), the guy server at melanzane which I forgot the name☹️ were the best and made our stay the best! Jocelyn and Alexa, the 2 ladies that were incharge of the activities are super duper nice! Food are 9/10 minus 1 point cause some restaurants are close on some days. 😌 I love the room service 24/7 that they have and their coffee shop too. We will for sure come back and stay here.

我們非常興奮，這是我第一次來到PV，也是第一次入住凱悅酒店集團。我們的期望值可能有點高，但總的來說，入住過程非常順利，非常方便。我們一到就提前拿到房間了。接待櫃檯服務非常周到。不過，我們不會再來了。我想稱讚這家酒店的一個地方是它的位置非常便利，幾乎擁有私人海灘，景色令人驚嘆。但在我們入住的三個晚上，服務一直起伏不定，尤其是在主泳池邊。服務生走過去要飲料，卻只問白人，顯然我是亞洲人，我坐在兩位白人女士中間的日光浴躺椅上。他不停地回來問那兩位女士需要什麼飲料，卻從不問我。他對我就像一個幽靈，根本不存在。我非常失望。 食物 # 我們第一天晚上去的那家義大利餐廳是最糟的，最難吃，糟糕透頂，簡直荒謬。我們再也不想去那家餐廳了。鳳梨汁喝起來像水，還加了一些…鳳梨味和柳橙汁的味道很假，顏色是淡黃色，幾乎像水一樣，但真的很嚇人。 # 壽司店很普通。 # 墨西哥餐廳雖然還不錯。 # 我們最喜歡的是牛排館，服務一流，食物美味可口。另一個是我們推薦的自助餐。 客房服務，我不得不一直催前台，讓他們來打掃我的房間，但他們從不來。我們廁所的胡椒粉用完了。除非我主動要求，否則他們從來不會在我們房間裡放任何東西。一旦你錯過了早上的清潔，你就會錯過一整天。他們再也不會回來檢查你的房間了。 另一個缺點是飯店總是在施工，晚上外面的走道很吵，但不是整晚。我真的很討厭這家酒店，他們自稱是五星級酒店，但我只會給他們四星甚至更低的評分。整個飯店的所有公共廁所都散發著難聞的氣味，你想去的地方都很臭，飯店本身真是太荒謬了。有點過時了。 總的來說，我們很享受這次住宿，因為那裡有令人驚嘆的海灘景色，每天都有美麗的陽光。如果你問我還會不會再來這裡，我會說「不會」。

Disfruté de la fantástica comida y actividades. Lo visitaré de nuevo.

An unbeatable deal for the price range. Fancy food, fancy landscape, just fancy everything! No surprise costs - the only additional expenses would be lobster, tomahawk steak, spa, and excursions. Menu items included veal osso buco, rib eye steaks, lots of shrimp options... No cafeteria feel anywhere not even in the buffet. Fine dining, really! Swimming pools, Jacuzzis, the beach - all on point. Free room service 24/7!

Отличное питание, отличное обслуживание, отличный сервис. Место просто супер!!

The ocean view was absolutely stunning!! So so worth it. Room was very clean and bed / pillows were very comfortable. Water pressure also stood out as very good! The only thing is some days they didn’t replace my face cloths or bathrobe and on the last two days they stopped stocking my mini bar— I inquired at the front desk about this and housekeeping brought me new bathrobes but still didn’t refill my snacks. Oh well! Great resort would 10/10 stay here again

Very clean, safe ocean to swim, fantastic food and excellent service. Only negative if you drink alcohol it did seem to be a little watered down in some mixed drinks.. That being said id gove it a 10 out of 10