在英國大倫敦，設有停車場的飯店

房間還可以，總體入住感覺還不錯。説説設施：應該要更新了，電梯一直壞，衹有一個電梯工作，很不便利，等候的時間很長。衞生：每天都清潔，還不錯哦。環境：市中心超級繁華的地段，給5分，大堂的鮮花非常漂亮，還有無論到哪都是非常方便的。

對於倫敦的酒店來説，這裏的房間比較大。當時訂酒店的時候，在網上查了一下，同樣的價位，在帕丁頓衹能訂到10平米甚至以下的房間，這裏的房間有20平米。房間裏還有一次性拖鞋和睡衣，這一點比較意外。酒店離地鐵站很近，出行方便，附近各種店鋪比較多，購物方便。一箇中國超市，叫辣媽超市，500米的距離，裏面有各種中國食品，餃子，包子，麪條，餛飩，手抓餅，榨菜，腐乳等等。酒店的電梯很快，我住了十多天，沒有發現有些評論裏説的要等半天電梯的情況。英式早餐很豐富，但是沒見到評論裏説的有白粥的情況，衹有一次早餐有炒飯。可能是因為我住的時間比較長，酒店贈送了兩次巧克力，可能是自己做的，很好吃。酒店可以免費寄存行李，前台服務很好，我趕上地鐵罷工，到前台去詢問罷工時間，前台直接給我打印出來。一點不足之處是，有時房間裏的小曲奇和水不能及時補充，我估計是打掃衞生人員的事，有的人打掃衞生時很規範，該給的都給，有的人就不行。另外評論裏説的，關於晚上地鐵噪音的問題，我在入住時與前台提出了，前台給我安排南邊的房間，沒有遇到這個問題。總而言之，這次住在倫敦還是比較滿意的。

房間內提供的洗頭水和沖涼液是最致命的地方，沖涼液和洗手液是二合一的，總是有一種沒有洗乾淨的感覺，洗頭水更是令到頭髮變得乾旱打結，但有沒有護髮素提供，而且和其他看Holiday Inn相比，也不是用dove, 早餐和其他的設備也不錯，但是洗頭水確實影響之後一整天的體驗

這次來倫敦旅遊，於5/24-29期間居住5個晚上，入住第一晚發現冷氣不會冷，只有送風而已，夜間致電給櫃檯無人接聽，轉打客房服務，派了一個人過來跟我說把窗戶房門打開通風一會，他去重新設定，然後問題依然未解決，我流了一整晚汗 第二天晚上回到飯店後，讓我換了一間房間，但這間房間存在相同問題，整個房間溫度很高，半夜2點熱醒後，一樣致電櫃檯無人接聽後，請客房服務前來，結果是一樣流程、另外跟他要求要一台電風扇，承諾會給，結果到第三天下午回飯店休息還是要不到電扇。 晚上回到飯店後生氣的至櫃檯理論，要求一定要給我有冷氣房間，到了第三間房間依然沒有冷氣，隨即返回櫃檯要求換第四間，才終於解決問題。 這期間最不滿意櫃檯不接電話、客房服務很隨意，沒有把住客當一回事。 除了缺點之外，該飯店位置不錯，每天出門去各景點，門口就有94、148公車，可以到各處想要的地點，回來的時候也是直接停在飯店門口，省下走路去地鐵站的路程。

I stayed in room 302 in March 2026 for 1 night. I chose this hotel because I stayed there before and I was very impressed. This time I was given the same room again, I liked the room. It has a large comfy bed and a nice clean bathroom. The breakfast was really good as I like vegetables and they do great omelettes and fresh vegetables. The reception staff are very kind and helpful during my visit and remembered me from the last time I stayed. The hotel is in very easy access to the underground. On this visit the Elizabeth line was closed and I had to get a bus to agents Hill. This was very easy. There are plenty of places to eat around the hotel including an all you can eat from £11.99. I always have a good Stay at this hotel. There is a kettle with plenty of T and coffee. Some people staying on my floor were very noisy but that was all I can criticise really as it wasn’t the hotels fault. Very kind staff. There is a decent TV in the room and plenty of towels. During this trip and overnight stay I visited the Ramses exhibition at Battersea and images are included in this feedback. A good hotel to stay in that’s great value just outside central London about 20 mins on train.

由於攜程國際票務平台推諉不作為並且騙好評導致母親獨自帶着未成年女兒滯留希思羅機場8小時，導致後續未能達成的行程損失個人承擔，達成的行程異常疲憊，期間4位票務平台客服在推諉未解決任何問題的前提下，要求母親獨自帶着未成年女兒和航空公司交涉，理直氣壯！預祝攜程國際票務平台早日倒閉，四位客服和主管早日失業！哦，這個酒店挺好的，我們自費項目，不要誤認為是攜程給我們安排的！總歸，垃圾攜程，早日倒閉！下次肯定不在攜程這種垃圾平台預訂的，二道販子賺差價無底線並且毫無服務可言！

酒店開了有點年頭，但作為一家機場過夜酒店，性價比很高。早餐也還不錯，還能看到飛機起飛。從機場3客運大樓的公交總站，坐公交車過去4個站更方便更便宜。對面有個24小時麥當勞。

服務：前台小哥哥很熱情，服務周到，有免費行李寄存，很適合最後一天趕飛機 設施：房間寬敞、舒適、整潔，咖啡很好喝 環境：周圍很多吃的逛的、大的小的超市，很晚回來也有chipotle吃🥳，離自然博物館步行距離，地鐵站超近，相當方便

位置便利（距離車站近，附近吃飯選擇不少，步行範圍內有tesco sainsbury m&s 和amazon四家超市），前台服務態度好，設施乾淨整潔，早餐是標準的英式早餐、總體還不錯。但有兩點提示給要住的朋友： 1、位置雖然便利（鄰近southwark站，去waterloo站和black friars站也不遠），但southwark能直達的景點不是很多，大部分情況下要去另外兩個站，而這兩個站步行時間還是偏長的，大約要15分鐘左右，來回有的時候還是有些疲憊； 2、廁所的馬桶位置較高，對於身高不太高的朋友特別是女性而言可能會碰到腳不能着地的情況，如廁不是很舒服。 都是小問題，總的來説這是在一個交通非常便利的位置的一家設施不錯的高性價比酒店。

After I made booking via trip.com for 8 nights, I sent a request to hotel for two single beds instead of one king double bed in my room and also my room to be facing the river, not the back alley of the hotel. I did not receive any response/reply from the hotel until I arrived at the hotel for check-in. The staff at the check-in desk (Ms. Kalyani) told me that there is no room with two single beds available and the only rooms available are with one king size double bed + the room is facing back alley. She said the rooms facing river will cost more as they are premium rooms and if I want I will have to pay GBP35.00 more per night for 8 nights. She kept insisting that hotel staff replied to me via email/call or message that there is no room with two single beds available and facing river side. I told her several times that I have not received any message or call or email from anyone regarding this. She kept arguing and she was joined by more staff who also kept arguing. I told her that it is not acceptable that after I have made the full payment in advance, now you are telling me that you cannot give me a nice room. If I cancel at the day or check-in at hotel, I loose a significant amount of money. So, I am left with no choice but to accept whatever room is offered to me. After an hour of unreasonable arguments by the hotel staff (mainly Ms. Kalyani), I was shown a decent room facing river with a king size double bed. I specifically requested for two single beds but I was left with no choice but accept it because of the full payment in advance. This is something which trip.com and the hotel management must look into. Because if your hotel has made an agreement with trip.com to accept guests coming via trip.com, then it is the hotel's responsibility to make sure that guests requests are replied/responded on time. You cannot simply blame it on guests and ask them to check with trip.com. You are accepting bookings via several online booking agents including trip.com. It is your responsibility to check and confirm to guests any requests coming through online booking agents. Simply pushing it on guests and asking them to check with trip.com is not acceptable and this must change. In the end, Ms Kalyani (the staff at the check-in counter) stopped arguing and trying to prove her point that they are right. I have stayed in this hotel before for 4 nights and it was a good experience but this time it was not good. Although, Ms Kalyani tried to compensate me with a free breakfast voucher for two, for one day, it was not a good experience overall. The staff on the front desk in day shift and night shift are mostly very arrogant and ill mannered. They are probably paid low wages and no training provided to them to smile and be polite to guests. Mostly the flat face and rude replies with arrogance. I think the hotel management must look into replacing the Managers in day shift and night shift and also the should consider hiring people with good attitude and provide them proper training. This is not a good hotel to stay for long term, I will not recommend to anyone to stay in this hotel more than one day.