在義大利皮埃蒙特大區，設有SPA的飯店

While the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating. The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags. The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight. Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay. Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.

在我最近在 Torino的旅行中,我很高興在貝爾利茲豪華園度過週末,這段經歷遠遠超出預期。位於城市中心,這家酒店體現了歷史優雅與現代舒適之間的完美平衡,提供精緻和放鬆的住。 酒店的優勢之一無疑是福利區,一個真正在暗示建築環境中裝的寶,一旦到達了溫門,感覺自己被一個和平的氣包圍。加熱的室內游泳池,帶有的燈光和的細節,在經過一天的探索城市之後,是完美的放鬆。水保持在理想的溫度,水座有助於解每一種肉緊張。 土耳其的室是寬的,清的,配備了一種香療法系統,使得體驗更加感官。熱汽,結合自然物品,促進皮膚深度清和一般的再生感,即使不習慣這種治療,也會令人快地驚和。 芬蘭的沙發以優秀的方式完成了福利體驗,在自然和完美隔離的木材,達到了深度脫毒的理想高溫。在她內心幾分鐘後,你感覺到一種輕度和福的感覺很難描述,還存在着一種帶和新鮮水果的放鬆區,完美完成路徑。 工作人員總是細和細,準備以專業性滿足每一個需求,總之,貝爾斯登宮不僅僅是酒店,而是真正的豪華和安靜的避難所。我強烈建議那些在 Torino的核心尋找獨家、有復興的經驗的人。

非常友好,熱情,有心的員工

Villa crespi絕對漂亮!工作人員很棒。位置是到鎮上的一個不錯的步行。然而,我不知道他們去年是如何收到金鑰匙的!房間太熱了,我無法入睡(遊行),我讓他們關掉熱量!但這不起作用。我還要求他們不要繼續在我的房間裏噴香水,因爲我過敏...但是客房服務繼續這樣做,直到我把它們鎖在外面。此外,牀墊很軟,很舊,非常不舒服。淋浴是老式的,需要升級 - 很高興在休息,但如果你站在5'2”以上,就不可能淋浴!

I arrived the day all streets where cut for a cyclist event, so I had to park my car 3 km from the Hotel and walk through the forest to reach the Hotel with a 25 KG luggage. They never sent an email or even a call adverting about this. Also the restaurant service was pretty bad, I had dinner and the waiter was visible affected by alcohol compsumption, forgetting orders and even though charging me for a full menu when I just had a course. 30 Euro total. The food was pretty bad also. They also charged me 4.50 Euro for something they called a council tax. So definitely a bad experience, I´´never return to this Hotel

房間不錯的，比較大，裝修是復古風。一樓大廳位置很多，冬天也很暖和，適合樓下和朋友聊聊天。離火車站非常非常近，很方便

Номера маленькие и не комфортные . Ресторан и бистро невозможно забронировать в субботу на ужин

My intended booking was at splendid hotel in lugano but once I went there I realised that it was at baveno 😅 ,so I took a taxi for 350 euro to go there . The front desk upgraded my rooms to lake views for 80 euro/night. The gym is for 12 euro /person, the breakfast is about average nothing special. The front desk are nice people but they put an extra service charge for that(optional). The view from the balcony was beautiful.

飯店安靜，提供國際早餐，員工熱情友好，飯店設有水療中心（不包含在房費內，費用取決於房費，飯店住客可享10%的折扣）。缺點包括：浴室的照片與網站上的照片不符，浴室也比較舊。窗戶被堵住了，實際上，我們住的房間沒有窗戶，只住了兩晚，所以影響不大。我想，住得更久的客人會不太滿意（424號房）。

安全且位置優越。搭乘短程電車即可到達美麗的古城區。 房間比較簡樸，面積也小，但功能齊全。房間裡配備了熱水壺和一些茶包，但沒有咖啡。 不過，老闆很貼心地在晚餐前為我們提供了餐前酒。 自助早餐價格合理，只要 9 歐元。 請參考照片。 飯店前門提供代客泊車服務，每天僅需 15 歐元。非常方便且價格合理。