Camera molto ampia per una famiglia di 4 persone, posizione a pochi passi dalla stazione, personale top.
Gentili e disponibili, sembra di essere a casa propria.
Хорошая гостиница практически в самом центре города. До основных достопримечательностей, как и до вокзала, вполне можно добраться пешком прогулочным шагом. Большое спасибо!
訪訪客用戶The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room.
The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes.
We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini.
On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients.
I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic..
I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep.
Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
EEleT23Struttura facilmente raggiungibile, parcheggio interno comodo, pulizia eccellente, personale accogliente e molto professionale. Colazione abbondante e variegata. Camera confortevole, luminosa, arredamento moderno in ottimo stato. Spazio esterno molto gradevole.
AAndyWLThis is a fantastic homestay with spacious and tidy rooms, and a great balcony. The mini bar is excellent and the TV is smart and high-quality. The service is exceptional, with an early check-in option and patient explanations of sightseeing tips for the Cinque Terre area. The multiple door locks provide a sense of security.
Questa è una fantastica casa vacanze con camere spaziose e ordinate, e un bellissimo balcone. Il minibar è eccellente e la TV è intelligente e di alta qualità. Il servizio è eccezionale, con l'opzione di check-in anticipato e pazienti spiegazioni di consigli turistici per l'area delle Cinque Terre. Le molteplici serrature delle porte forniscono un senso di sicurezza.
太棒的民宿,房間寬敞整潔,小陽臺非常棒,有很棒的迷你吧,電視機是智能的非常好。
服務很好,提早入住體驗,耐心講解五漁村觀光攻略。 多個門鎖令人感到安心
訪訪客用戶Il servizio è ottimo, la struttura è vicina a centri commerciali, supermercati e a 7 minuti dalle attrazioni come l’acquario e la nave. Noi abbiamo soggiornato solo per una notte ma vogliamo ritornarci ancora per un tempo un po’ più lungo!