Pleasant hotel in a good locatopn with very friendly staff. In general, room renovations are slowly overdue.
Because of the noise, it is best not to take a room in the basement.
It was a perfect stay, we loved every bit of it.
Good view, good people, good food, amazing drinks.
Special thanks to Mr.Monaj Shah for making our trip very memorable by offering amazing hospitality.
Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone.
It’s very close to Ukunda airport, only 10min drive.
One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.
MMathNerdSwahili Beach Resort is a great all inclusive resort in Diani Beach in Kenya. It's perfect as a base for staying in the area, with everything you need included. The rooms are spacious, the staff are incredible (and I mean incredible - nothing is too much trouble for them, they are so polite and will really go to great lengths to help you).
The only issue is that if the resort puts you in a room that is different to what you've booked (in our case, we booked a Standard room and we got given a Superior room), it can be difficult for them to find your reservation in their backend systems.
So ensure you go in with printed proof of your reservation and payment, and eventually it will all get sorted.
Otherwise, it's amazing, the Dawa drinks are top notch and the rooms are spacious and inviting.
匿匿名用戶Pleasant hotel in a good locatopn with very friendly staff. In general, room renovations are slowly overdue.
Because of the noise, it is best not to take a room in the basement.
匿匿名用戶Average hotel....since the first day of my arrival, neither the TV nor the WIFI worked in my room. Furthermore, the inside of my suitcase was soiled by a forgotten wet and dirty cleaning cloth from the maid. Every day I heard the hackneyed words <sorry> over and over again. In the end, I couldn't hear those words anymore. I left the Neptune Paradise with a big disappointment...
TThe AstronautIt was a perfect stay, we loved every bit of it.
Good view, good people, good food, amazing drinks.
Special thanks to Mr.Monaj Shah for making our trip very memorable by offering amazing hospitality.