巴亞爾塔港設有 Spa 的飯店

Overall, the hotel itself was decent. The room, food, and general service were acceptable, and most of the staff were friendly. However, I had a very disappointing experience with the tour desk inside the hotel, especially when it came to payment. On my first day, the tour representative was very friendly, so I decided to book a tour through them. When I paid, the staff member spent quite a while setting up the card terminal and deliberately kept the part showing the exchange rate out of my view. I was never shown the exchange rate clearly, and I was never asked whether I agreed to have the transaction converted into Canadian dollars. I only found out afterward, when I received the transaction notification from my credit card company. The exchange rate they used was extremely poor, and I ended up paying about CAD $30 more than I should have. What bothered me most was that I had no idea this currency conversion was being applied at the time of payment. My understanding is that with Dynamic Currency Conversion, the customer should be clearly shown the exchange rate and final amount and should be given the choice to accept or decline it. That did not happen in my case. I did not go back to argue with them after I discovered it because I did not want this issue to ruin the rest of my vacation. However, after checking online reviews, I also found comments from other guests mentioning similar issues involving exchange rates and deposits. Because of that, I do not believe my experience was simply an innocent misunderstanding. The whole situation felt very misleading. In fact, I had already read some reviews about questionable exchange rates before the trip, so I specifically brought cash to pay the deposit in order to avoid this problem. Unfortunately, I still ended up being charged this way when making the final payment. The tour itself was also not a good fit for us. Almost everyone in the group was local, and the guide mainly spoke Spanish, so if you do not understand Spanish, you may miss a lot of the experience and there were some safety issues too. I also felt the tour was poor value and that several parts of the day seemed focused on encouraging additional spending. The tour was also highly overpriced. To be fair, I would not say the hotel itself is bad. I would still consider staying here again. However, I would strongly recommend being very careful with the tour desk and with any credit card payment. Make sure you can clearly see the currency, exchange rate, and final amount before tapping or inserting your card, and insist on being charged in MXN unless you personally choose otherwise.

我們升級爲三間臥室、兩個浴室的家庭套房。我們在物業遇到的每一個服務人員都微笑着迎接我們。場地景觀優美。你就在海洋上。海灘餐廳非常棒,每晚都有出色的歌手以及舞蹈演員和體操運動員的娛樂。現場坐下來的餐廳每天吃三餐的最佳美食。還有24小時客房服務。游泳池很乾淨,加熱很好。兒童俱樂部爲所有年齡段提供了各種精心策劃和執行的活動。兒童游泳池非常安全。我們在那裏的時候有一個現場的阿拉丁表演,這對所有人來說都是如此的愉快,然後是活動。每天的家政服務以及每天儲存小吃和飲料的單位也是例外。

We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed, The food # the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying # The Sushi restaurant is just on average # The Mexican restaurant although Not so bad at all #The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it, The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again, Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated, Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”

Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.

優秀的位置,非常重的工作人員,非常優秀的餐廳和客廳的客廳和酒吧,以及景色和進入海域

Nice hotel. The food was generally good quality with various choices. The rooms were small and had to pay high premium for a more quiet part or you got the noisy ones by the lift or street view.  Reception stuff are really unwelcoming, unhelpful except David. Generally rate the service low all around except the restaurant staff. Would not go back, much nicer choices in Nurvo Vallarta.

Perfect location to walk into town! Highly recommend booking the oceanfront rooms, as the others open out onto the pool. Miguel did a sterling job serving us drinks every day on the beach! I can't rate him highly enough! Live music every night, the food was varied every meal, and we received a complimentary upgraded meal, which was delicious. Loved the all inclusive deal! The beach staff were very helpful to provide beach chairs, umbrellas and tables (thanks Emilio!). The front staff allowed us a later checkout, and the cleanliness of the resort is exemplary! I would definitely come back again! A wonderful experience!

度假村本身很漂亮。我們可以看到日落的美景。我希望食物和餐廳的選擇有更多的品種。令人驚訝的是,我以爲墨西哥餐廳不是那麼棒,但我喜歡意大利的地方和海鮮餐廳。工作人員非常友好。不知爲什麼,Veranda餐廳的熱量總是令人窒息,讓用餐不舒服。這個複雜的需要更多的電梯,你最終在周圍等待了很多。另外,我希望有更多的娛樂。跳舞是如此有趣,應該每晚。總的來說,我很喜歡我的住宿。

優秀的酒店，乾淨，員工友好，每天晚上 9 點都有免費表演，但我不喜歡各種各樣的表演，因為衹有當地住宿，海灘不清澈的水很臟，在海灘上我想放鬆一下，享受陽光晒黑當地過來賣東西太煩人了。我不會再回來了。抱歉地說。我寧願呆在我家去我家的海灘。失望的。

我們抵達了10天的住宿,在辦理入住時,我們被告知家庭游泳池因裝修而關閉,所有客人都使用僅限成人游泳池。(這是相當大的小。不用說游泳池裏擠滿了孩子,有水玩具等,跳水(有很多樂趣)很難坐在游泳池邊,因爲所有的椅子都是在白天很早就被拿進游泳池的放鬆是不可能的。如果我們知道我們會預訂其他地方,因爲這確實影響了我們度假的享受。前廳工作人員也試圖告訴我們最後一天的午餐不包括在內。我給他們看了你發的郵件,他們不是很包容,不情願讓我們吃午飯。留下了苦澀的味道