Very bad place to stay. The check in service was bad I waited for trolley man more than 10 minutes and after that I helped my self and I pushed my baggage by myself. Also the room was dirty as well as the bathroom. The swimming pool very dirty I’m really disappointed. I thought Novotel is big name in the market but after this experience I’m sure its not.
مكان سيئ للغاية. خدمة سيئه غرف سيئة و متسخة. لا يستحق اسم نوڤيتيل.
翻譯
Eng.Wael
高級房
入住於 2022 年 2 月
商務出差
28 則評論
2.7/5
發布於 2022 年 3 月 7 日
Long time to get your booked rooms, hotel very very old and all assets dead and so on.....
翻譯
匿名用戶
標準大床房
入住於 2022 年 12 月
朋友出遊
1 則評論
5.0/5
超棒
發布於 2022 年 12 月 26 日
for a qucik travel this place are perfect for stay
翻譯
Mohammed
標準大床房
入住於 2022 年 12 月
商務出差
1 則評論
4.2/5
很好
發布於 2022 年 12 月 28 日
The service is good but room size is small
翻譯
Verified traveler
入住於 2023 年 3 月
其他
3.0/5
發布於 2023 年 3 月 12 日
Central property but in dire need of some attention. Everywhere you look the surfaces are scuffed, bumped and worn. Carpets in the rooms with cigarette burn marks or dirty in general. Bathroom with rusty floor drain cover and shower full of brown mildew (lack of mechanical cleaning/scrubbing).
The staff compensates a bit of that though as all of them was very forthcoming and on arrival, for example, helped me over the phone to navigate to the hotel.
Nice and plentiful breakfast included with good and strong coffee.
Sells itself as a 3-star and with a good deep cleaning absolutely lives up to that.
翻譯
訪客用戶
入住於 2022 年 11 月
商務出差
0 則評論
1.0/5
發布於 2022 年 11 月 2 日
I will not stay at this hotel again. This hotel used to be my choice before 2020 where I stayed here once a year since 2014. However, I was really dissapointed during my last stay last month due to these reasons: 1. Very slow check in 2. Very old room given with old furniture and smelly room. 3. Very bad breakfast. Better breakfast outside of the hotel. I hope one day this hotel will be changed with new management and refurbished very soon. It is not up to Novotel standard. Thank you.
翻譯
訪客用戶
入住於 2024 年 3 月
其他
0 則評論
3.0/5
發布於 2024 年 3 月 9 日
Stayed 4 nights here. The hotel is centrally located. The breakfast buffet is superb. Hotel and room were clean. It was quiet at night. Air condition a bit difficult to set up. Two water bottles per night were provided. Free newspapers were missing.
翻譯
訪客用戶
入住於 2023 年 3 月
其他
0 則評論
1.0/5
發布於 2023 年 3 月 1 日
This is an absolute ran down place. I wonder why Novotel are not ashamed to manage such a property. It should be either taken from the market or revamped but surely not offered for hotel guests. Dirty bathrooms, stained carpet and damaged furniture. No hangers for clothes in the wardrobes. No whatsoever service, empty minibar, no facilities to sit and enjoy time. I will never ever return to this place and I cannot suggest booking a room there. The staff is also very lazy and impolite.
翻譯
Nuha
入住於 2022 年 12 月
家庭出遊
1.0/5
發布於 2022 年 12 月 11 日
this place is shabby. Carpets have smoke burns and stains, and the room stinks of chemicals they use to cover up the smoke smell or other smells. The bathroom is horrible too. signs of rust everywhere. The shower handle was broken. the hotel is centrally located and was not busy when we arrived, still, for some odd reason we were given a room facing a wall, like it would have been too much to give us a room with breathing space or street view