利雅得迪葉諾富特全套房飯店的評論

住宿方回覆: Dear Guest,Greetings from Novotel Suites Riyadh Centre!Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel.Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement.We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh.Warm regards,Novotel Suites Management

住宿方回覆: Dear Guest,Greetings from Novotel Suites Riyadh Centre!Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel.Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement.We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh.Warm regards,Novotel Suites Management

住宿方回覆: Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

住宿方回覆: Dear Guest, Greetings from Novotel Suites Riyadh Centre! Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement improve our services. We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh. Warm regards, Novotel Suites Management

住宿方回覆: Dear Guest,Greetings from Novotel Suites Riyadh Centre!Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel. Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement improve our services.We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh.Warm regards,Novotel Suites Management

住宿方回覆: Dear Jack Bello,Thank you for taking the time to share your feedback.We are sorry to hear that your experience did not meet your expectations. Please allow us to clarify our early check-in policy to avoid any misunderstanding. Our standard check-in time is from 14:00 hrs. For arrivals between 05:00 AM and 08:00 AM, a full night’s charge typically applies. After 08:00 AM, early check-in is subject to availability and may incur 50% of the room rate.According to our records, you were kindly offered a complimentary early check-in at 08:00 AM, and no early check-in fee was charged. If you believe you were charged incorrectly, we would be grateful if you could share the payment receipt or invoice with us at H9203-RE@accor.com, so we can review it promptly and ensure everything is accurate.We also regret if our service did not meet your expectations and will address your comments regarding staff assistance and behavior with the concerned team to improve future guest experiences.We hope to have the opportunity to better serve you in the future.Warm regards,Novotel Suites Management

住宿方回覆: Dear Edmond, Greetings From Novotel Suites Riyadh Centre !!! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Novotel Suites Management

住宿方回覆: Dear Guest,Greetings from Novotel Suites Riyadh Centre!Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel.Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement.We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh.Warm regards,Novotel Suites Management

住宿方回覆: Dear Guest,Greetings from Novotel Suites Riyadh Centre!Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel.Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement.We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh.Warm regards,Novotel Suites Management

住宿方回覆: Dear Guest,Greetings !Thank you for sharing your feedback with us. We are glad to hear that you liked our hotel's location. However, we sincerely apologize for the inconvenience you experienced with the facilities and the hot water temperature during your stay. Your comments are important to us, and we will address these issues promptly to improve our services. We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future.Best regards,Novotel Suites Management

住宿方回覆: Dear Guest,Greetings from Novotel Suites Riyadh Centre!Thank you very much for sharing your feedback about your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel.Providing a positive and memorable guest experience is something our entire team takes great pride in, and your kind words serve as a wonderful encouragement.We truly appreciate your support and look forward to welcoming you back on your next visit to Riyadh.Warm regards,Novotel Suites Management

住宿方回覆: Dear Maysara, Greetings From Novotel Suites Riyadh Centre !!! Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Novotel Suites Management

住宿方回覆: 親愛的 Ronnel，諾富特利雅得中心套房飯店向您問好！非常感謝您對我們酒店的評價。很高興聽到您在這裡度過了愉快的時光。這是我們員工引以為傲的事情，所以我們非常重視您的回饋。期待您再次光臨。此致，諾富特套房飯店管理階層

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback with us. We are glad to hear you found breakfast to be satisfactory.We are sorry to hear that you weren’t aware of our fitness facility. Please note that our gym is located on Basement Level 1 and is available for all our guests to use. We will be sure to highlight this more clearly during check-in.We also appreciate your comments about the lobby space. While it is compact, we strive to maintain a warm and welcoming environment for all our guests.We hope to have the opportunity to welcome you back and provide a more comfortable and informed stay.Warm regards,Novotel Suites Management