Was für ein großartiges Haus! Ein wahres Grandhotel, wie es heutzutage selten ist. Wenn im Bad nicht nur aufgeräumt wurde, sondern die persönlichen Utensilien in Reih und Glied auf einem weißen Tuch ausgerichtet sind, dann spürt man: Hier ist einfach alles perfekt.
翻譯
住宿方回覆: Lieber Gast, vielen Dank für Ihre Bewertung auf TripAdvisor. Es freut mich sehr, dass wir Sie von der Qualität und der persönlichen Art unseres Services und des Teams überzeugen konnten und Ihnen das Brenners so zugesagt hat. Ich hoffe sehr, Sie bald wieder bei uns im Brenners begrüßen zu dürfen. Mit herzlichen Grüßen aus Baden-Baden, Stephan Bösch Geschäftsführender Direktor, Brenners Park-Hotel & Spa
住宿方回覆: 尊敬的賓客,非常感謝您的正面評價。很高興得知您在我們酒店度過了愉快的時光。我們很高興我們的酒店,尤其是我們的布倫納斯下午茶,能夠帶給您驚喜。我非常期待很快能再次歡迎您光臨布倫納斯。巴登巴登,布倫納斯公園飯店及水療中心總經理 Stephan Bösch 謹致問候
annapatic
入住於 2024 年 12 月
家庭出遊
10/10
超棒
發布於 2025 年 1 月 16 日
Brenners hotel in Baden is one of the best 5star hotels we have visited. The suit we had was huge and well decorated with mini bar included and sweets refill for my daughter, everyday. The restaurant, the food, the staff is all of high quality and exquisite tastes. The pool is big and warm with big windows and a nice view. A beautiful hotel to return again and again.
翻譯
住宿方回覆: Dear guest, thank you very much for your review on TripAdvisor. I am very pleased that we were able to convince you of the quality and personal nature of our service and team and that you liked the Brenners so much. Your words of praise for our team are very motivating. I very much hope to welcome you back to Brenners soon. Best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
Trevor F
入住於 2024 年 7 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 8 月 21 日
Un écrin du XIXième siècle dans la forêt noire d’Allemagne ! Cet hôtel historique de la collection Oetker s’accompagne d’un parc coupé par une rivière qui assure avec la nature une fraîcheur tout le long de la journée, de plusieurs restaurants aux couleurs de la région, d’un Spa accompagné d’une piscine , d’un complexe sportif et d’une clinique privée aux plus hauts standards internationaux agrémentes d’un magnifique jardin. La rosée du matin mis en relief par les rayons du Soleil jaillissant sur les bâtiments en pierre de taille du Brenners Park-Hotel Spa situé à proximité de tous les musées dont le Fabergé, du centre ville avec toutes ces boutiques avec des produits d’exceptions, des demeures au style colonial, des thermes dont le Caracalla, d’un club de tennis en terre battue, d’un Centre de Congrès ultra moderne et d’un ****** historique bâti par un français à l’époque Napoléon III, vous font vibrer vos sentiments. Je remercie tout particulièrement Cornelia - Développement & Relation Clientèle, Sacha de la réception avec son français excellent et Natalia - Spa pour la qualité de leurs prestations exceptionnelles et tout le service de l’hôtel. La Villa Stéphanie du Brenners est fortement recommandée. Trevor & Valentyna FLAD
翻譯
住宿方回覆: Dear Mr and Mrs Flad, Thank you so much for taking the time to share your experience at Brenners Park-Hotel & Spa on TripAdvisor. I’m truly delighted that you enjoyed your stay with us at Brenners and are taking home such wonderful memories. Our goal every day is to provide our guests with an unforgettable experience, so it means a lot to receive such positive feedback. Thank you for that. We’re especially pleased that the unique charm of Brenners and our beautiful location along the Lichtentaler Allee contributed to making your stay so memorable. Your kind words about our team are greatly appreciated and have already been shared with everyone involved. I very much hope we’ll have the pleasure of welcoming you back soon. Warm regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
Paul H
入住於 2025 年 1 月
夫妻/情侶出遊
8.0/10
很好
發布於 2025 年 2 月 19 日
Il serait injuste de ne pas louer les qualités de cet immense palace et de leurs personnels vraiment au top. Mais trois choses m ont déplu : alors que le petit déjeuner était inclus dans l offre de prix, il m a été facturé à 91 euros pour deux personnes sous prétexte qu il était pris en chambre. On aurait au moins pu me prévenir. De même, le prix de la sôle au dîner à 189 euros fut excessif, même dans un hôtel de luxe. Enfin, je considère que l obligation de devoir laisser la clef de sa voiture, après l avoir rangée sur une place de l hôtel, à un voiturier, est une une arnaque...
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted that you appreciated the ambiance of our hotel and the professionalism of our team. At the same time, we regret that certain aspects of your stay did not fully meet your expectations. Allow us to address your concerns: Breakfast is included when enjoyed in the restaurant and we inform our guests about this within the confirmation email. We sincerely apologize if this was not communicated clearly in your case. Regarding our menu prices, we take great care in sourcing the highest-quality ingredients and ensuring exceptional preparation, but we take your feedback seriously and have communicated this to the relevant teams. As for the requirement to leave your car key with our valet service, this is a necessary safety measure to allow us to move vehicles in case of an emergency. This policy is in place for the protection of all our guests, and we appreciate your understanding. We hope to have the pleasure of welcoming you again in the future and providing you with an entirely positive experience. Warm regards, Your hosts at Brenners Park-Hotel & Spa
Rachel D
入住於 2024 年 12 月
夫妻/情侶出遊
10/10
超棒
發布於 2025 年 1 月 24 日
Elegant stay at Villa Stephanie . The hotel is undergoing renovations but the Villa is open warm and welcoming. All the spa and pool gym are available as well .Helpfully provided us with food to go as we needed to leave early . Dinner in the Salon is cosy and very high quality with good value wines by the glass . Spotlessly clean . Couldn’t fault .
翻譯
住宿方回覆: Dear Rachel, thank you very much for your review on TripAdvisor. It is a great pleasure to read that you enjoyed your stay with us. I am very pleased that we were able to convince you of our hotel and service. I very much hope to welcome you back to Brenners soon. Best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
FTW2016
入住於 2024 年 6 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 7 月 24 日
Brenners Park is exquisite in every way, facilities, staff, food, service and decor. I traveled with my husband who said he's been reading about this famed hotel for years and wanted to visit and stay there at some point. The hotel has beautiful grounds that are seperated from the adjoining park with a stream. We walked along the stream every day into town, the ******, and the famed therapeutic baths of Baden Baden. Our stay was relaxing and enjoyable and we found the staff attentive, competent and knowledgeable. The main building is under renovation and we stayed at Villa Stephanie, one of the private adjoining villas which is part of the hotel and it was absolutely beautiful. Excellent breakfast and other meals at the restaurant. I can't wait to go back and stay at the renovated main building. I can only imagine the beauty, understated grandeur and experienced staff. Just LOVED it!
翻譯
住宿方回覆: Dear guest, Thank you for your positive feedback on your stay at Brenners Park-Hotel & Spa. I am very pleased that we were able to convince you of the quality and personal nature of our service and the team and that you liked the Brenners so much. Your words of praise for our team are a great motivation for us. We are very happy that the special flair of the Brenners and the wonderful location on Lichtentaler Allee contributed to an unforgettable stay for you. I very much hope to welcome you back to the Brenners soon. With best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
perfect. i’m hyper sensitive to mold. this hotel is pristine. they focus on wellness which is obviously helpful but so did our last moldy hotel. can even turn off wifi and power to the room for the emf sensitive . also it’s stunningly beautiful.
翻譯
住宿方回覆: Dear guest, I would like to thank you very much for your positive comment. It is a great pleasure to read that you enjoyed your stay with us. I am very pleased that we were able to convince you of our hotel and spa. I very much hope to welcome you back to Brenners soon. With best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
alexshulman
入住於 2024 年 6 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 7 月 26 日
Visited Baden-Baden during recent trip to Germany and Austria. This was our 10th stay in a lovely town of Baden Baden and first stay in Brenners. FYI they are doing comprehensive renovation of the main building and we stayed in Villa Stephania. Intimate, ultra luxurious, modern, superb recreational facilities, service above and beyond, definitely top 10 hotels in Europe we stayed over the last 30 years of high end travel. Expensive, butwell worth every $ Highly recomend Alex
翻譯
住宿方回覆: Dear Alex, Thank you very much for taking the time to write a review on TripAdvisor about your visit to Brenners Park-Hotel & Spa. I am delighted that you enjoyed your stay with us at Brenners and that you have such wonderful memories. Our aim is to provide our guests with an unforgettable stay every day. We are all the more delighted when we receive such great feedback. Thank you very much for that. I very much hope to welcome you back to Brenners soon. With best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
ozeagle1
入住於 2024 年 6 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 7 月 6 日
Fabulous hotel, in a great location. The accommodation was outstanding, with a lovely outlook over the park and river, a few minutes' walk to the shopping area. The friendly staff were always available to help. The breakfast offerings were excellent, fresh and delicious. The bedding was one of the best we had experienced on our trip. Very happy to stay there again.
翻譯
住宿方回覆: Dear guest, Thank you very much for your review on TripAdvisor. It is a great pleasure to read that you enjoyed your stay with us. I am very pleased that we were able to convince you of our hotel and service. We are very happy that the special flair of the Brenner and the beautiful location on Lichtentaler Allee contributed to an unforgettable stay for you. I very much hope to welcome you back to Brenners soon. With best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
Synchr0me47
入住於 2024 年 8 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 9 月 9 日
Un séjour magnifique ! Le service client est professionnel très attentionné. La chambre est spacieuse et superbement décorée. Un véritable 5 étoiles internationale dans un bâtiment historique. C’est l’endroit où séjourner à Baden-Baden
翻譯
住宿方回覆: Dear guest, Thank you very much for your review on TripAdvisor. It is very nice to know that you were impressed by the warmth and helpfulness of our team. I will be very happy to pass on your compliments to our team. We are delighted that the special flair of the Brenners contributed to an unforgettable stay for you as well. I very much hope to welcome you back to the Brenners soon. Best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
住宿方回覆: Dear Guest, Thank you for your review on TripAdvisor. It is a great pleasure for me to read that you enjoyed your stay with us. I am very pleased that we succeeded in convincing you of our hotel and spa in the Villa Stéphanie. We are very pleased that the special flair of the Brenner and the beautiful location on Lichtentaler Allee contributed to an unforgettable stay for you. I very much hope to welcome you again soon at the Brenners. Best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa