布萊內公園Spa飯店 - 歐特家系列飯店

布萊內公園Spa飯店 - 歐特家系列飯店的評論

布萊內公園Spa飯店 - 歐特家系列飯店

Ludwig-Wilhelm-Platz 4, 76530 巴登巴登, 德國查看飯店詳情
布萊內公園Spa飯店 - 歐特家系列飯店
布萊內公園Spa飯店 - 歐特家系列飯店布萊內公園Spa飯店 - 歐特家系列飯店布萊內公園Spa飯店 - 歐特家系列飯店
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布萊內公園Spa飯店 - 歐特家系列飯店的真實房客評論

9.2/10
滿意
63 則評論
驗證過的評論
位置9.3
設施9.2
服務9.2
衛生程度9.2
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所有評論(63)
好評(42)
附有照片/影片的評論(13)
負評(1)
訪客用戶
單人房
入住於 2025 年 3 月
獨自出遊
1 則評論
9.7/10
極佳
發布於 2025 年 4 月 19 日
非常愉快的住宿體驗。房間提供新鮮水果和小食。早餐質量優秀。服務親切。一定會再回來。五星好評。
Xiaoqing
斯蒂芬妮豪華房
入住於 2025 年 3 月
商務出差
12 則評論
8.5/10
很好
發布於 2025 年 6 月 5 日
幫領導預訂的,環境很好,價格也很好
Martina M
入住於 2025 年 3 月
商務出差
10/10
超棒
發布於 2025 年 4 月 28 日
Was für ein großartiges Haus! Ein wahres Grandhotel, wie es heutzutage selten ist. Wenn im Bad nicht nur aufgeräumt wurde, sondern die persönlichen Utensilien in Reih und Glied auf einem weißen Tuch ausgerichtet sind, dann spürt man: Hier ist einfach alles perfekt.
翻譯
住宿方回覆: Lieber Gast, vielen Dank für Ihre Bewertung auf TripAdvisor. Es freut mich sehr, dass wir Sie von der Qualität und der persönlichen Art unseres Services und des Teams überzeugen konnten und Ihnen das Brenners so zugesagt hat. Ich hoffe sehr, Sie bald wieder bei uns im Brenners begrüßen zu dürfen. Mit herzlichen Grüßen aus Baden-Baden, Stephan Bösch Geschäftsführender Direktor, Brenners Park-Hotel & Spa
Lilly S
入住於 2025 年 4 月
家庭出遊
10/10
超棒
發布於 2025 年 5 月 16 日
服務一流,員工也很棒。我們特別喜歡在溫室裡享受美好的下午茶時光。夏天這裡尤其令人放鬆。氣氛和食物品質都很棒。
原文以 Google 翻譯
住宿方回覆: 尊敬的賓客,非常感謝您的正面評價。很高興得知您在我們酒店度過了愉快的時光。我們很高興我們的酒店,尤其是我們的布倫納斯下午茶,能夠帶給您驚喜。我非常期待很快能再次歡迎您光臨布倫納斯。巴登巴登,布倫納斯公園飯店及水療中心總經理 Stephan Bösch 謹致問候
annapatic
入住於 2024 年 12 月
家庭出遊
10/10
超棒
發布於 2025 年 1 月 16 日
Brenners hotel in Baden is one of the best 5star hotels we have visited. The suit we had was huge and well decorated with mini bar included and sweets refill for my daughter, everyday. The restaurant, the food, the staff is all of high quality and exquisite tastes. The pool is big and warm with big windows and a nice view. A beautiful hotel to return again and again.
翻譯
住宿方回覆: Dear guest, thank you very much for your review on TripAdvisor. I am very pleased that we were able to convince you of the quality and personal nature of our service and team and that you liked the Brenners so much. Your words of praise for our team are very motivating. I very much hope to welcome you back to Brenners soon. Best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
Trevor F
入住於 2024 年 7 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 8 月 21 日
Un écrin du XIXième siècle dans la forêt noire d’Allemagne ! Cet hôtel historique de la collection Oetker s’accompagne d’un parc coupé par une rivière qui assure avec la nature une fraîcheur tout le long de la journée, de plusieurs restaurants aux couleurs de la région, d’un Spa accompagné d’une piscine , d’un complexe sportif et d’une clinique privée aux plus hauts standards internationaux agrémentes d’un magnifique jardin. La rosée du matin mis en relief par les rayons du Soleil jaillissant sur les bâtiments en pierre de taille du Brenners Park-Hotel Spa situé à proximité de tous les musées dont le Fabergé, du centre ville avec toutes ces boutiques avec des produits d’exceptions, des demeures au style colonial, des thermes dont le Caracalla, d’un club de tennis en terre battue, d’un Centre de Congrès ultra moderne et d’un ****** historique bâti par un français à l’époque Napoléon III, vous font vibrer vos sentiments. Je remercie tout particulièrement Cornelia - Développement & Relation Clientèle, Sacha de la réception avec son français excellent et Natalia - Spa pour la qualité de leurs prestations exceptionnelles et tout le service de l’hôtel. La Villa Stéphanie du Brenners est fortement recommandée. Trevor & Valentyna FLAD
翻譯
住宿方回覆: Dear Mr and Mrs Flad, Thank you so much for taking the time to share your experience at Brenners Park-Hotel & Spa on TripAdvisor. I’m truly delighted that you enjoyed your stay with us at Brenners and are taking home such wonderful memories. Our goal every day is to provide our guests with an unforgettable experience, so it means a lot to receive such positive feedback. Thank you for that. We’re especially pleased that the unique charm of Brenners and our beautiful location along the Lichtentaler Allee contributed to making your stay so memorable. Your kind words about our team are greatly appreciated and have already been shared with everyone involved. I very much hope we’ll have the pleasure of welcoming you back soon. Warm regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
Paul H
入住於 2025 年 1 月
夫妻/情侶出遊
8.0/10
很好
發布於 2025 年 2 月 19 日
Il serait injuste de ne pas louer les qualités de cet immense palace et de leurs personnels vraiment au top. Mais trois choses m ont déplu : alors que le petit déjeuner était inclus dans l offre de prix, il m a été facturé à 91 euros pour deux personnes sous prétexte qu il était pris en chambre. On aurait au moins pu me prévenir. De même, le prix de la sôle au dîner à 189 euros fut excessif, même dans un hôtel de luxe. Enfin, je considère que l obligation de devoir laisser la clef de sa voiture, après l avoir rangée sur une place de l hôtel, à un voiturier, est une une arnaque...
翻譯
住宿方回覆: Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted that you appreciated the ambiance of our hotel and the professionalism of our team. At the same time, we regret that certain aspects of your stay did not fully meet your expectations. Allow us to address your concerns: Breakfast is included when enjoyed in the restaurant and we inform our guests about this within the confirmation email. We sincerely apologize if this was not communicated clearly in your case. Regarding our menu prices, we take great care in sourcing the highest-quality ingredients and ensuring exceptional preparation, but we take your feedback seriously and have communicated this to the relevant teams. As for the requirement to leave your car key with our valet service, this is a necessary safety measure to allow us to move vehicles in case of an emergency. This policy is in place for the protection of all our guests, and we appreciate your understanding. We hope to have the pleasure of welcoming you again in the future and providing you with an entirely positive experience. Warm regards, Your hosts at Brenners Park-Hotel & Spa
Rachel D
入住於 2024 年 12 月
夫妻/情侶出遊
10/10
超棒
發布於 2025 年 1 月 24 日
Elegant stay at Villa Stephanie . The hotel is undergoing renovations but the Villa is open warm and welcoming. All the spa and pool gym are available as well .Helpfully provided us with food to go as we needed to leave early . Dinner in the Salon is cosy and very high quality with good value wines by the glass . Spotlessly clean . Couldn’t fault .
翻譯
住宿方回覆: Dear Rachel, thank you very much for your review on TripAdvisor. It is a great pleasure to read that you enjoyed your stay with us. I am very pleased that we were able to convince you of our hotel and service. I very much hope to welcome you back to Brenners soon. Best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
FTW2016
入住於 2024 年 6 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 7 月 24 日
Brenners Park is exquisite in every way, facilities, staff, food, service and decor. I traveled with my husband who said he's been reading about this famed hotel for years and wanted to visit and stay there at some point. The hotel has beautiful grounds that are seperated from the adjoining park with a stream. We walked along the stream every day into town, the ******, and the famed therapeutic baths of Baden Baden. Our stay was relaxing and enjoyable and we found the staff attentive, competent and knowledgeable. The main building is under renovation and we stayed at Villa Stephanie, one of the private adjoining villas which is part of the hotel and it was absolutely beautiful. Excellent breakfast and other meals at the restaurant. I can't wait to go back and stay at the renovated main building. I can only imagine the beauty, understated grandeur and experienced staff. Just LOVED it!
翻譯
住宿方回覆: Dear guest, Thank you for your positive feedback on your stay at Brenners Park-Hotel & Spa. I am very pleased that we were able to convince you of the quality and personal nature of our service and the team and that you liked the Brenners so much. Your words of praise for our team are a great motivation for us. We are very happy that the special flair of the Brenners and the wonderful location on Lichtentaler Allee contributed to an unforgettable stay for you. I very much hope to welcome you back to the Brenners soon. With best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
Studiker
入住於 2024 年 11 月
獨自出遊
4.0/10
發布於 2024 年 12 月 21 日
就聲譽而言,「布倫納斯」飯店是德國絕對一流的飯店之一 - 尤其是考慮到目前過夜住宿的價格約為 600 歐元起。然而,在這種背景下實行的客戶導向似乎很值得懷疑。 任何打電話到這裡的人都會先處理一台電話計算機,它更像是德國電信的呼叫中心,而不是網站上所表達標準的豪華飯店。 身為幾十年來的常客,我與這棟房子有著無數美好的回憶,但這些回憶近年來變得越來越模糊。昨天也是這樣。 因為在聖誕節前四天,無法用信用卡訂購價值 500 歐元的禮券作為最後一刻的禮物。 簡短的建議是使用網路或親自前往。 對於這種級別的房屋來說,這種態度令人震驚,這只能得出一個結論:他們對客人並不真正感興趣。 一年多來缺乏正面評價似乎證實了這個觀察。真可惜!
原文以 Google 翻譯
住宿方回覆: 親愛的客人,感謝您花時間在 TripAdvisor 上分享您的電話體驗。 非常遺憾,您對我們員工的聲音不滿意。對我們來說,不讓來訪的客人久等並且立即處理每個要求非常重要。因此,來電會被轉接到相應的部門,以便您和我們能夠有效地處理每個來電。個人化服務對我們來說仍然非常重要,這就是我們不使用電腦語音的原因。 我們也請求您的理解,我們無法在聖誕節前四天透過電話回答您的代金券請求:我們想通知您,我們不允許透過電話處理信用卡付款。這是為了您和我們的安全。 為了讓每位客人隨時購買優惠券,我們的優惠券商店自 2023 年起已在我們的飯店網站上開放。您可以在這裡購買和支付幾乎任何 Brenners Park-Hotel & Spa 的代金券,並以電子版或印刷版形式贈送。當然,我們也為您提供個人化服務,我們也將透過郵寄的方式將優惠券精美地包裝。但是,我們只能確保按照德國郵政的送貨時間及時發貨。 來自巴登巴登的熱情問候 Brenners Park-Hotel & Spa 的主人
Vacation18837520895
入住於 2024 年 8 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 9 月 21 日
perfect. i’m hyper sensitive to mold. this hotel is pristine. they focus on wellness which is obviously helpful but so did our last moldy hotel. can even turn off wifi and power to the room for the emf sensitive . also it’s stunningly beautiful.
翻譯
住宿方回覆: Dear guest, I would like to thank you very much for your positive comment. It is a great pleasure to read that you enjoyed your stay with us. I am very pleased that we were able to convince you of our hotel and spa. I very much hope to welcome you back to Brenners soon. With best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
alexshulman
入住於 2024 年 6 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 7 月 26 日
Visited Baden-Baden during recent trip to Germany and Austria. This was our 10th stay in a lovely town of Baden Baden and first stay in Brenners. FYI they are doing comprehensive renovation of the main building and we stayed in Villa Stephania. Intimate, ultra luxurious, modern, superb recreational facilities, service above and beyond, definitely top 10 hotels in Europe we stayed over the last 30 years of high end travel. Expensive, butwell worth every $ Highly recomend Alex
翻譯
住宿方回覆: Dear Alex, Thank you very much for taking the time to write a review on TripAdvisor about your visit to Brenners Park-Hotel & Spa. I am delighted that you enjoyed your stay with us at Brenners and that you have such wonderful memories. Our aim is to provide our guests with an unforgettable stay every day. We are all the more delighted when we receive such great feedback. Thank you very much for that. I very much hope to welcome you back to Brenners soon. With best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
ozeagle1
入住於 2024 年 6 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 7 月 6 日
Fabulous hotel, in a great location. The accommodation was outstanding, with a lovely outlook over the park and river, a few minutes' walk to the shopping area. The friendly staff were always available to help. The breakfast offerings were excellent, fresh and delicious. The bedding was one of the best we had experienced on our trip. Very happy to stay there again.
翻譯
住宿方回覆: Dear guest, Thank you very much for your review on TripAdvisor. It is a great pleasure to read that you enjoyed your stay with us. I am very pleased that we were able to convince you of our hotel and service. We are very happy that the special flair of the Brenner and the beautiful location on Lichtentaler Allee contributed to an unforgettable stay for you. I very much hope to welcome you back to Brenners soon. With best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
Synchr0me47
入住於 2024 年 8 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 9 月 9 日
Un séjour magnifique ! Le service client est professionnel très attentionné. La chambre est spacieuse et superbement décorée. Un véritable 5 étoiles internationale dans un bâtiment historique. C’est l’endroit où séjourner à Baden-Baden
翻譯
住宿方回覆: Dear guest, Thank you very much for your review on TripAdvisor. It is very nice to know that you were impressed by the warmth and helpfulness of our team. I will be very happy to pass on your compliments to our team. We are delighted that the special flair of the Brenners contributed to an unforgettable stay for you as well. I very much hope to welcome you back to the Brenners soon. Best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa
shayna797
入住於 2024 年 2 月
夫妻/情侶出遊
10/10
超棒
發布於 2024 年 3 月 4 日
在布倫納公園度過了美好的幾個夜晚。情人節那天我們在飯店,他們正在裝修飯店主樓。那裡我們人很少。我們升級到了其中一棟別墅,可以俯瞰 Oos 河和美麗的 Lichtentaler Allee。房間和浴室都經過深思熟慮。我們本來可以搬進去舒適地住一段時間。我們預訂了按摩並享受了它。我們可以輕鬆步行遊覽整個城鎮。我們希望有一天能回來。簡直難以置信。
原文以 Google 翻譯
住宿方回覆: Dear Guest, Thank you for your review on TripAdvisor. It is a great pleasure for me to read that you enjoyed your stay with us. I am very pleased that we succeeded in convincing you of our hotel and spa in the Villa Stéphanie. We are very pleased that the special flair of the Brenner and the beautiful location on Lichtentaler Allee contributed to an unforgettable stay for you. I very much hope to welcome you again soon at the Brenners. Best regards from Baden-Baden, Henning Matthiesen Managing Director, Brenners Park-Hotel & Spa