Great roof top adults only hotel in PV - walking distance to shopping, restaurants, malacon, and beaches. Daily dj are the pool was awesome! HEATED pool was a nice surprise.
Lacking normal amenities in the rooms like face cloths and proper hair care products as well they lose points for no coffee maker or kettle in room and coffee in the lobby until 11am with coffeemate instead of actual milk or cream- these little touches would have made my review a 5 star for sure.
Expect for most of the staff to speak little English, but don’t expect it to impact their service! Everyone is so friendly, and will try their absolute best to ensure you have a fantastic stay! The food was better than most resorts especially that it is a buffet! Rooms were clean and the grounds are so pretty.
房間很乾淨,入住店員很友好,早餐一點也不差。那些是積極的。對於不那麼積極的人來說:儘管我直接從 IHG 帳戶預訂,但我沒有得到我預訂的房間,但到達的時間很晚,而且只是一晚,我懶得看我的房型是否在那裏。浴室裏沒有面布,所以有點驚喜。第二天早上我洗澡時,水只達到溫溫,大約需要五分鐘。我最大的擔憂,因此標題,是退房。退房代理人告訴我,從前一天晚上起,這位先生只向我的信用卡收取180比索,應該是1800比索。幸運的是,我保留了每一張收據,告訴她,“你錯了,我碰巧收到了信用卡賬單;讓我給你看”。不僅我賬單正確,而且是1863比索。這讓我感到不安的是,如果我沒有這張收據,我不得不再次付款,然後在後來與信用卡公司爭論費用, b )有如此無能,以至於一名工作人員質疑另一個工作人員的工作能力。檢查我的先生們給我開賬單,所以我不確定他們的內部溝通和記錄保存是如何搞砸的。不用說,這在我的嘴裏留下了不好的味道,使這家酒店看起來不專業,可能是主題欺騙那些對客人留下不好印象的人。此外,當退房代理人出示證據時,她甚至沒有道歉,而是突然表示想複製。我有義務,但不採取照片後,以防不知何故它被丟棄,沒有返回。無論如何,儘管靠近機場,我不會再呆在這裏,而是在我之前做過的另一個地區。
訪訪客Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.
The City Express Plus hotel has numerous pros and cons. Pros On the bus route Very quiet Basic continental breakfast Great staff - Fatima is wonderful Awesome ice machine Safe Clean Security - blessing and a curse Exercise room Pool - but cold as ice Air conditioning works well Cons The pillows are beyond horrible! Disasterous…lumpy…like someone took a bat or hammer and destroyed them. The hotel MUST get new pillows. Worst I have EVER used!! No refrigerator to put leftovers in The security is a blessing and a curse. You need your room key to access your hotel floor. If you have friends staying with you on a different floor, you cannot go to their room as your key will not let you access a different floor Pool is not heated - ice cold The sink is horrible. It is slanted inward, so anything that is put on the edge of the sink falls into the sink No string in shower to hang wet clothes/bathing suit Not enough hooks to hang items in bathroom No closet - hanging area with 5 hangers Only one drawer - no option to put clothes away. You HAVE to live out of your suitcase. The hotel seems to be set ip more for a person travelling on business, rather than vacation. But, they have no business center. The big question…would I stay here again. No. It does not fit what we were looking for.
All inclusive resort with both family and adult only pools with the sandy beach also as an option. We chose the room directly opposite the ocean with fabulous sunset views. Five restaurants on site and always at least two open so plenty to choose from 24 hours. Unlimited drinks on site. Lots of different free activities throughout the day. Friendly and attentive staff, very welcoming for all. It is family oriented with plenty of children. Large TV flatscreen in room, only disappointment only 2 English speaking channels.
HH7166RZjennaw昨天我和西莉亞(Selia)一起修腳,真是不可思議。我們來自科羅拉多州,那裡非常乾燥,我的傷口癒合得很痛。她從字麪上修復了它們,並做了魔術。我覺得我的腳後退了。過去9年來,我們一直在Play Los Arcos待過,工作人員就像我們一家人一樣-他們很友善,並且一直對隨着孩子們成長而感興趣。他們非常關心我們所有人-我們感到有幸每年回來。今年,我們決定在酒店的水療中心花更多的時間-並不令人失望。西莉亞(Celia)和其他團隊成員對我的媽媽和女兒們都很開心-我非常感激!我們愛Playa Los Arcos的原因比其在PV上令人讚歎的地理位置優越得多-這確實是一家真正的家庭友好酒店!