PATIO​ 城市度假飯店的評論

住宿方回覆: Dear LI/ZIBANG,Thank you so much for your wonderful review of Patio Hotel and Urban Resorts. We are thrilled to hear that you enjoyed your stay with us and found our location convenient for exploring the city. It’s great to know that you had the chance to experience some of the fantastic dining options nearby. Our team takes pride in providing a comfortable stay for all our guests, and your feedback is truly appreciated.We hope to welcome you back again in the future!Best regards,Patio Hotel team

住宿方回覆: Dear hsuwin,Thank you so much for your wonderful review and for sharing your fantastic recommendation about the hotel in Phnom Penh!It sounds like the location is absolutely perfect, especially being so close to the Independence Monument and Aeon supermarket. Convenience for dining, shopping, and sightseeing is definitely a huge plus! And a rooftop swimming pool sounds like a lovely bonus, too.We truly appreciate you taking the time to share your positive experience with us. We're glad to hear it's a great spot for everyone, whether traveling solo or with family.Best regards,Patio Hotel team

住宿方回覆: Dear Valued Guest,Thank you so much for your wonderful feedback. We are delighted to hear that you enjoyed your experience and appreciated both the taste and the location.We look forward to welcoming you again soon.Sincerely,Patio Hotel team

住宿方回覆: 親愛的Baa，非常感謝您精彩的評論！我們很高興聽到您在我們酒店住得愉快，並對我們友好員工的服務表示讚賞。很高興您覺得房間舒適，並欣賞到精美的設計和陽台的景色。我們很高興您喜歡這裡的食物和飲品，尤其是那些美味的雞尾酒！您對早餐和餐廳的讚美對我們意義重大。我們致力於為所有客人提供卓越的用餐體驗。感謝您對我們優越的地理位置以及前往附近景點的便利性的讚賞。我們很高興我們的酒店在您心中佔據了特殊的位置。我們迫不及待歡迎您再次光臨，享受美好的住宿體驗！此致，Patio Hotel團隊

住宿方回覆: 尊敬的賓客，非常感謝您的精彩評價！我們很高興得知您第三次入住我們酒店並感到滿意。我們的團隊一直致力於營造友善溫馨的氛圍，很高興您喜歡我們熱情周到的服務。同時，我們也欣喜地得知您對我們的早餐選擇感到滿意。我們力求讓您入住的每個環節都盡善盡美，您的讚美是我們不斷進步的動力。期待下次來金邊出差時再次光臨！此致，帕蒂奧酒店團隊

住宿方回覆: 親愛的賓客：非常感謝您對近期入住帕蒂奧酒店的體驗提出的寶貴意見。對於您因我們提供的屋頂露台和早餐資訊而產生的任何困惑，我深表歉意。我們致力於為所有賓客營造舒適愉悅的入住體驗，很遺憾未能達到您的期望。您提出的關於員工服務方式的意見，我們將予以重視，確保我們的團隊在提供最佳服務的同時，不會給賓客帶來任何壓力。我們承諾會根據像您一樣寶貴的回饋不斷改進我們的服務。感謝您抽出寶貴時間分享您的想法，希望未來有機會為您提供更優質的服務。此致，帕蒂奧酒店團隊

住宿方回覆: Dear Mason Cheung,Thank you so much for your wonderful review! We're thrilled to hear you enjoyed your stay at Patio Hotel and that you appreciated our affordable prices, top-notch service, clean rooms, and generous breakfast. We're so happy to be considered Phnom Penh's No. 1 hotel in your eyes!We truly appreciate you taking the time to share your positive experience. It means a lot to our team.We wish to see you again in the near futureSincerely,The Patio Hotel Team

住宿方回覆: 親愛的Yuichi，非常感謝您的好評！我們很高興得知您喜歡我們的早餐，並且覺得我們酒店位置便利。期待下次入住時再訪！祝您旅途平安，期待很快與您再次相見！此致，Patio Hotel團隊

住宿方回覆: 尊敬的賓客，非常感謝您的精彩評價！我們很高興得知您入住愉快，並感謝您對我們酒店的推薦。很高興您喜歡我們優越的地理位置、友善的員工以及附近豐富的餐飲選擇。我們也很欣慰地看到您覺得步行很方便，並且喜歡我們大廳提供的眾多餐飲選擇和便利設施。尤其令我們高興的是，您喜歡我們在屋頂享用的早餐！我們衷心希望您能再次光臨。您的回饋對我們至關重要，它有助於我們不斷改進服務。此致，Patio Hotel 團隊

住宿方回覆: Dear huihuiNg,Thank you so much for your valuable feedback! We are delighted to hear that you enjoyed your stay at our hotel. It’s wonderful to know that you appreciated our location, the surrounding restaurants, and the cleanliness of your room. We are especially pleased to hear your positive remarks about our staff and the attentive service they provided. We are also glad that you found our hotel conveniently located for exploring Phnom Penh city.Rest assured, we are committed to improving the comfort of our air conditioning system for an even better experience during your next stay. We look forward to welcoming you back in the future!Warm regards,Patio Hotel team

住宿方回覆: Dear GUAN/TENGJIAO, Thank you so much for your wonderful review! We're thrilled to hear that you've enjoyed your stay with us for over a decade. It's always great to know that our location and breakfast have made a positive impact on your experience. We look forward to welcoming you back for many more delightful mornings and memorable stays! Best wishes, The Patio Hotel Team

住宿方回覆: Dear Aaliya,Thank you so much for your wonderful feedback! We are delighted to hear your recommendations for a nice location, tuk tuk service, and taxi driver to help you explore the city. It’s also heartwarming to know that you had a good experience with our team and enjoyed your room.We hope to welcome you back in the near future!Best regards,Patio Hotel team

住宿方回覆: Dear Valued Guest, Thank you so much for your feedback. We genuinely appreciate your thoughts on your recent stay at our hotel. We're sorry to hear that your experience did not meet your expectations. It's great to know that you enjoyed the location with its cozy cafes and peaceful atmosphere, but we’re truly sorry to hear about your discomfort in the hotel. Your comments about the corridors and rooms will be taken seriously as we strive to improve our facilities. If there's anything we can do to make your stay more comfortable or if you would like to discuss your experience further, please don’t hesitate to reach out. We value your input and hope to have the opportunity to provide you with a better experience in the future. Warm regards, The Patio Hotel Team

住宿方回覆: Dear Valued Guest,Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience you experienced during your stay. However, we would like to point out that the hotel depicted in the attached picture does not represent PATIO Hotel and Urban Resort.We strive to improve our services continually and appreciate your insights. If you choose to return to Phnom Penh, we would be delighted to have you stay with us and provide a better experience.Thank you again for your comments.Best regards,PATIO Hotel Team