PATIO城市度假飯店的評論

住宿方回覆: Dear huihuiNg,Thank you so much for your valuable feedback! We are delighted to hear that you enjoyed your stay at our hotel. It’s wonderful to know that you appreciated our location, the surrounding restaurants, and the cleanliness of your room. We are especially pleased to hear your positive remarks about our staff and the attentive service they provided. We are also glad that you found our hotel conveniently located for exploring Phnom Penh city.Rest assured, we are committed to improving the comfort of our air conditioning system for an even better experience during your next stay. We look forward to welcoming you back in the future!Warm regards,Patio Hotel team

住宿方回覆: Dear Valued Guest,Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience you experienced during your stay. However, we would like to point out that the hotel depicted in the attached picture does not represent PATIO Hotel and Urban Resort.We strive to improve our services continually and appreciate your insights. If you choose to return to Phnom Penh, we would be delighted to have you stay with us and provide a better experience.Thank you again for your comments.Best regards,PATIO Hotel Team

住宿方回覆: Dear Lairuoli,Thank you so much for your feedback! We're really happy that you had the chance to stay at our hotel. It’s wonderful to hear that you enjoyed the rooftop, the swimming pool, and our central location.We would be thrilled to welcome you back for another stay in the future. Warm regards,Patio Hotel team

住宿方回覆: Dear Valued Guest,Thank you so much for your feedback. We are thrilled to hear that you chose our hotel as your accommodation. Especially, thank you for admiring our hotel building, enjoying your comfortable stay, and savoring our breakfast. Your kind words mean a lot to us!We hope to see you again if you have any plans to visit Phnom Penh city in the future.Best regards,Patio Hotel team

住宿方回覆: Dear LI/JIFENG,Thank you so much for your feedback! We're thrilled to hear your positive recommendation.At the moment, we are working on reducing plastic usage in our hotel. We have placed some amenities in front of our reception; feel free to collect any of them if you require. For added convenience, you can simply call our room service should you need anything, and they will be happy to bring it to your room.We hope to welcome you back to our hotel in the near future!Best regards,Patio Hotel team

住宿方回覆: Dear XU/KEBIN, WANG/CHUAN,Thank you so much for your high score to us! We are delighted to hear that you find it more comfortable to visit any restaurant near the hotel. We will make sure to check and maintain the door to make it easier for our guests.We hope to see you again soon!Best regards,Patio Hotel team

住宿方回覆: Dear Fengzhongdeliusha,Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay and that you recommend our hotel. It's great to know that you appreciated the location, the lobby, the nearby restaurant, and our rooftop breakfast. We take pride in providing our guests with the best experience possible.We would love to welcome you back should you have any plans to visit Phnom Penh again!Warm regards,Patio Hotel team

住宿方回覆: Dear Valued Guest,Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you enjoyed the cleanliness of our hotel and found our breakfast to be very good. It’s wonderful to know that you appreciated the bar street nearby as well. Your satisfaction is our top priority, and we are always striving to provide the best experience for our guests. We look forward to welcoming you back soon for another enjoyable stay!Best regards,PATIO Hotel Team

住宿方回覆: Dear Valued Guest,Thank you so much for your wonderful review! We're delighted to hear your kind recommendations about our service, the ease of going for a walk, our restaurant, and our location in the downtown area. If you have any plans to visit Phnom Penh city again, we would love to welcome you back!Best regards,Patio Hotel team

住宿方回覆: Dear YingongziY,Thank you so much for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel and appreciated the lobby, clean room, and the nice view from the rooftop. We are also glad that you found our location convenient with many cafes and restaurants nearby.If you have any future plans, we would love to welcome you back again soon!Best regards,Patio Hotel team

住宿方回覆: Dear FANG/CHUNWEI,Thank you so much for your wonderful review! We truly appreciate your feedback. We apologize for any inconvenience caused by the noise from the restaurant nearby. Unfortunately, it's a lively area with people walking the streets until around 11 PM, and we hope you can understand that it’s part of the vibrant atmosphere.We look forward to welcoming you back on your next visit.Best regards,Patio Hotel team

住宿方回覆: Dear Zi jia,Thank you so much for your feedback! We are thrilled to hear that you admired our swimming pool, the nice design, and the great location with many restaurants nearby. We truly hope you will consider coming back to visit us if you have any plans to return to Cambodia. We would love to welcome you again!Warm regards,Patio Hotel team

住宿方回覆: Dear ZHAO/CHEN,Thank you so much for your feedback! We are thrilled to hear that you have chosen our hotel for your accommodation. It’s wonderful to know that you appreciate the room, the restaurant, and the comfortable pricing we offer.We do apologize if some of the equipment in your room felt a bit old. If you encounter any issues, please do inform our receptionist, and we will gladly arrange for a replacement.We truly hope to welcome you back in the future if you have any plans to visit Cambodia again.Best regards,Patio Hotel team