倫敦 有停車場的飯店

這次入住這家酒店的體驗非常愉快，從踏入大廳的那一刻起就感受到温暖與舒適。前台工作人員態度友好，辦理入住手續高效快捷，還貼心地為我介紹了周邊的餐飲和景點。房間整潔寬敞，床鋪柔軟舒適，床品乾淨清新，讓人一夜好眠。浴室設施齊全，熱水充足，毛巾等用品一應俱全，使用起來非常安心。酒店的早餐種類豐富，無論是中式還是西式都有選擇，味道可口，滿足不同需求。整體環境安靜優雅，適合休息或商務出行。最讓我印象深刻的是服務團隊的專業與細心，無論是送水、打掃衞生還是解答疑問，都讓人感受到被重視與關懷。這次入住讓我非常滿意，下次來這座城市一定還會選擇這裏，也非常願意推薦給朋友和家人。

After I made booking via trip.com for 8 nights, I sent a request to hotel for two single beds instead of one king double bed in my room and also my room to be facing the river, not the back alley of the hotel. I did not receive any response/reply from the hotel until I arrived at the hotel for check-in. The staff at the check-in desk (Ms. Kalyani) told me that there is no room with two single beds available and the only rooms available are with one king size double bed + the room is facing back alley. She said the rooms facing river will cost more as they are premium rooms and if I want I will have to pay GBP35.00 more per night for 8 nights. She kept insisting that hotel staff replied to me via email/call or message that there is no room with two single beds available and facing river side. I told her several times that I have not received any message or call or email from anyone regarding this. She kept arguing and she was joined by more staff who also kept arguing. I told her that it is not acceptable that after I have made the full payment in advance, now you are telling me that you cannot give me a nice room. If I cancel at the day or check-in at hotel, I loose a significant amount of money. So, I am left with no choice but to accept whatever room is offered to me. After an hour of unreasonable arguments by the hotel staff (mainly Ms. Kalyani), I was shown a decent room facing river with a king size double bed. I specifically requested for two single beds but I was left with no choice but accept it because of the full payment in advance. This is something which trip.com and the hotel management must look into. Because if your hotel has made an agreement with trip.com to accept guests coming via trip.com, then it is the hotel's responsibility to make sure that guests requests are replied/responded on time. You cannot simply blame it on guests and ask them to check with trip.com. You are accepting bookings via several online booking agents including trip.com. It is your responsibility to check and confirm to guests any requests coming through online booking agents. Simply pushing it on guests and asking them to check with trip.com is not acceptable and this must change. In the end, Ms Kalyani (the staff at the check-in counter) stopped arguing and trying to prove her point that they are right. I have stayed in this hotel before for 4 nights and it was a good experience but this time it was not good. Although, Ms Kalyani tried to compensate me with a free breakfast voucher for two, for one day, it was not a good experience overall. The staff on the front desk in day shift and night shift are mostly very arrogant and ill mannered. They are probably paid low wages and no training provided to them to smile and be polite to guests. Mostly the flat face and rude replies with arrogance. I think the hotel management must look into replacing the Managers in day shift and night shift and also the should consider hiring people with good attitude and provide them proper training. This is not a good hotel to stay for long term, I will not recommend to anyone to stay in this hotel more than one day.

位置便利（距離車站近，附近吃飯選擇不少，步行範圍內有tesco sainsbury m&s 和amazon四家超市），前台服務態度好，設施乾淨整潔，早餐是標準的英式早餐、總體還不錯。但有兩點提示給要住的朋友： 1、位置雖然便利（鄰近southwark站，去waterloo站和black friars站也不遠），但southwark能直達的景點不是很多，大部分情況下要去另外兩個站，而這兩個站步行時間還是偏長的，大約要15分鐘左右，來回有的時候還是有些疲憊； 2、廁所的馬桶位置較高，對於身高不太高的朋友特別是女性而言可能會碰到腳不能着地的情況，如廁不是很舒服。 都是小問題，總的來説這是在一個交通非常便利的位置的一家設施不錯的高性價比酒店。

入住體驗褒貶不一，性價比不高。 優點：地理位置優越，擁有一個設施齊全的運動中心，包括大型游泳池、土耳其浴室和健身房。 缺點：房間維護不善，浴室略顯陳舊，鏡子破損，枕頭舒適度普通。空調老舊，照明昏暗，隔音效果差，床也很窄。 泳池區域陳舊、光線昏暗，而且相當沉悶。 早餐種類豐富，但品質低劣，用餐環境裝潢簡陋，家具陳設也很差。髒盤子和清潔用品隨意擺放在客人面前。 公共區域：一個擺放著二手扶手椅的小休息室。 總之：這家飯店亟需翻新改造，以提升其魅力。它不配五星級，而且與倫敦其他四星級酒店相比，也明顯缺乏特色！令人惋惜。

I stayed in room 302 in March 2026 for 1 night. I chose this hotel because I stayed there before and I was very impressed. This time I was given the same room again, I liked the room. It has a large comfy bed and a nice clean bathroom. The breakfast was really good as I like vegetables and they do great omelettes and fresh vegetables. The reception staff are very kind and helpful during my visit and remembered me from the last time I stayed. The hotel is in very easy access to the underground. On this visit the Elizabeth line was closed and I had to get a bus to agents Hill. This was very easy. There are plenty of places to eat around the hotel including an all you can eat from £11.99. I always have a good Stay at this hotel. There is a kettle with plenty of T and coffee. Some people staying on my floor were very noisy but that was all I can criticise really as it wasn’t the hotels fault. Very kind staff. There is a decent TV in the room and plenty of towels. During this trip and overnight stay I visited the Ramses exhibition at Battersea and images are included in this feedback. A good hotel to stay in that’s great value just outside central London about 20 mins on train.

第2次入住了，前台職員還是很有禮貌！很nice! 房間還是很大很乾淨，wifi network 速度很好很快。很近underground station, 附近有café,有小supermarket, 超方便的。我有加購早餐buffet, 性價比很高，挺好吃的。

酒店位置很方便，只需行5分鐘就到West London的大型Westfield shopping mall，那裏有各種類型的餐廳，還很方便購物。酒店房間整潔，在7月這個時間入住，冷氣足夠，唯獨美中不足之處，冷氣有點聲音，但晚上都能入睡。如再來倫敦我也會再選擇這間酒店。

這是一家“體面”的酒店。對，就是這個詞。設施已經不新了，但房間裏的床墊依然舒適，毛巾依然柔軟，手紙依然厚實，衞生標準依然在線。早餐出品是經典的英早，符合四星級酒店該有的標準。地理位置絕佳，位於倫敦富人區，周圍交通很方便，旁邊就是地鐵站，而價格尤其是淡季性價比非常高。酒店背後是千禧酒店集團和新加坡的資本，因此出乎意料的是——酒店自己的餐廳裏有味道很正的雲吞麪和海南雞飯！而且住客還有優惠券，可以打折！如果讓我用一句話總結的話，我會説，這是一家被用心經營着的、老派而不老舊的酒店。

真的是個很老舊的酒店，優點很多，位置很好，離地鐵站走路就5分鐘，旁邊有多個餐廳超市，離海德公園，自然博物館都不太遠，我們定這的主要原因就是下午4點要去做地鐵到希斯羅機場，這個地方剛好有地鐵直達 唯一不好的就是酒店感覺很潮，，就是地毯洗了沒有晾乾潮氣 對了，前台接待雖然有很多印度人，但都很禮貌

我一開始就遇到了應用程式問題，錯過了很多更新和通知，例如「如何進入」的指導影片。然而，抵達後，自助報到密碼機無法正常運作。我嘗試了幾次，但鬧鐘還是響了。其他人也和我一起嘗試了程式碼，但沒有成功。我們嘗試聯絡列出的電話號碼，但多次立即掛斷。我們最終撥打了「晚上 9 點後緊急情況」電話，他們第一次並沒有提供幫助，但及時提供了幫助。入住後，我發現房間並不像我想像的那麼好，不過在溫暖的夜晚，這些艙室雖然有點悶，但還是很舒適的。但它確實起到了作用。該地區非常好，步行即可到達 Brick Lane、Spitalfields 市場以及 Whitechapel 和 Aldgate East 火車站。身為一個單身女性，深夜我有點謹慎，但一旦進入室內，我就感到非常安全。 當我再到該地區時我會再次使用它，因為它的價格合理且有點時髦。