仕驊廷騎士橋飯店公寓坐落於海德公園,優越的地理位置使它成為倫敦一個令人嚮往的住宿選擇。 在該地區觀光很容易,N & N Joseph、The Green Man Pub和戴安娜王妃紀念園都在飯店附近。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括桑拿浴室和健身室。飯店配置有商務中心,定能滿足您商務活動方面的需求。飯店提供的乾洗服務,讓您的旅途更加方便。
訪訪客2023.10.26
What an amazing place to stay. The apartment was spacious, spotlessly clean, had everything you need for any length of stay. Exceptionally comfortable, terrific bed and luxury bedding, amazing towels and toiletries. Fantastic base for sightseeing. The staff were super friendly and efficient and nothing was too much trouble, they made you feel extra special and our welcome by them was far and above any I’d experienced before. I can’t recommend them highly enough. Truly amazing thank you.
Clean and quiet hotel in Kensington which is an upscale neighborhood. Close to Hyde Park and within walking distance to other attractions. About a 5 minute walk from Gloucester Tube Station where there are numerous restaurants, cafés, grocery store (Tesco), pharmacy outside. There is an elevator and they will store your luggage until your room is ready. The room I booked (double room) was smaller than usual. The bed and linen were comfortable. Our group had rooms on the 3rd and 4th floor where the shower pressure was awful in the bathrooms. Toiletries were provided and only bath towels and no tissue (I bought at Tesco). We had daily housekeeping service. WiFi was spotty. The staff were friendly and very helpful. Thanks to Cero (sp – sorry) who helped us tremendously to arrange last minute transfers to Dover to board our cruise after our transportation cancelled on us at the last minute. We greatly appreciated your assistance Overall a good stay and location.
With a stay at this vacation home in London (Newham), you'll be a 3-minute walk from Thames River and within a 5-minute drive of ExCeL Exhibition Centre. This vacation home is 6.4 mi (10.3 km) from O2 Arena and 7.1 mi (11.4 km) from Tower of London.Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.Free self parking is available onsite.Make yourself comfortable in this vacation home, which has a kitchen. Complimentary wireless internet access is available to keep you connected. Conveniences include a separate sitting area and a coffee/tea maker.
Arrived today at the hotel at 1500 to check in having booked disabled room plus one other almost three months ago. The receptionist apologised to me and said lift wasn’t working, but an engineer was currently at Rotherhithr and would be there in two hours. As my 89 yo mother uses a wheelchair and we had travelled five hours to get there that was a bit irksome, but I arranged for us to do something else until lift was ready. The said they would call when it was working. At 1800 I had heard nothing so called and was told engineer had four hours to attend and would be there soon. 1900 called again, no engineer and Sharon reiterated the four hour slot and there wasn’t anything she could do. I told her that my my mother wanted her room as she was very tired and she made some calls. She reiterated the four hour rule, I reminded her that at had arrived at the hotel at 1430 and it wasn’t working then either. She chose to be one defensive mentioning I didn’t check in until 1500. That is correct but I was with family there earlier and it had already failed before I checked in. I asked her to make alternative arrangements for us for the night and she said she would try. What that actually transpired was she said there was no hotel nearby with rooms and she couldn’t help and I could have a refund. Hardly helpful, and she didn’t seem to realise the gravity of an 89 year old lady needing a lift to get to a pre booked room and that a refund was not the answer, but good customer service was needed. I asked her to contact her management to arrange something. She tried but to no avail. I called advise her that within ten minutes I had found hotels nearby (and trust me at this point I’m stressed and getting irritated that she seemingly had no intention of helping. She couldn’t have tried hard as the local premier inn had availability (I told her first it was a travelodge but she chose to patronize me that there wasn’t one on the Purley way - and anyway the room was a available. Thatnlast statement is correct but without throwing Ann elderly lady over my shoulders it was inaccessible. I went to the hotel alone to retrieve bags dropped earlier and still she argued that the room was available and that the lift engineer was there! The lift still didn’t work and rather than argue with this woman kept repeating she could do NOTHING And that the room was available I chose instead to deal with another member of staff - retrieved bags to go and collect my mother and stay elsewhere. We will return tomorrow for the remainder of the stay and I will raise in person with the general manager. My family is spending around £1000 at this place for a special event this weekend. Some empathy would have been in order, and there is the issue of breach of contract i intend to raise with the general manager on this occasion. I appreciate things do go wrong but it seems there is no plan to deal with an event such as this. I feel the woman was possibly willi