住宿方回覆: Cher Hôte, Nous sommes vraiment au regret d'apprendre votre mésaventure avec notre ascenseur. Cela ne représente pas nos prestations habituelles. Nous serions ravis de vous accueillir de nouveau pour vous offrir une expérience plus rassurante et sécurisante. Avec nos sincères salutations, Le Belgrand Hôtel Paris Champs-Elysées
住宿方回覆: Dear Guest,Thank you for taking the time to give us your feedback. We are pleased to hear that you enjoyed the location of our hotel.We’re very sorry to hear that the deposit refund is taking longer than expected. Please note that the deposit is released as soon as the checkout process is completed. However, the time it takes for the refund to reflect in your account can vary depending on your bank.If you have any further concerns, please don’t hesitate to reach out.Warm regards,Isabella Alberti Assistant Executive
住宿方回覆: Dear Guest, Thank you for sharing your kind words regarding your recent stay at Le Belgrand Hotel. We are thrilled to read that you enjoyed your visit to Paris. Your satisfaction is our best reward. We look forward to welcoming you back for your next trip to Paris at Le Belgrand Hotel. With our warmest regards, Le Belgrand Hotel team
Yibaikela
高級大床房
入住於 2023 年 11 月
商務出差
3 則評論
5.0/5
超棒
發布於 2023 年 12 月 13 日
非常棒的環境和服務
訪客用戶
雙人房
入住於 2023 年 12 月
獨自出遊
17 則評論
1.0/5
發布於 2024 年 1 月 21 日
實在太差了!
住宿方回覆: Dear guest,Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. We will take your comments seriously and work to improve our services.We hope to welcome you again in the future and provide an experience that better meets your expectations.