We had a great stay at this hotel for 3 days! The location is a little far away from the main tourist spots but there are multiple metro stops nearby so we could still get everywhere we wanted easily. We actually ended up really liking the location because we could go visit all of the popular things and then come back to a quieter area later. Our only complaint was that the room was very small, which is fine, but there was a lot of stuff cluttering such a small place, especially decorative pillows. We didn’t really have anywhere to put them in such a small room with all of our things. But otherwise great! Very happy we chose to stay here.
Nice room. A bit stingy with towels only one every day. Room was clean and I like the wood floors. Cecile and Theresa at the front desk were lovely. I really did not care for the atitude of Juliette when I checked in and the male middle aged man at the front desk in the evening. When I asked the name of Cecille because she was so lovely, he asked me so many questions and wouldn't help me to recieve a delivery of food when I wanted to pop out for 5 minutes. Juliette was just plane rude and loud. Cecille and Theresa were absolutely lovely and extremely helpful.
Nauge is a very chic, clean and a nice hotel. The rooms are small but it's fully utilized. I like the toiletries product, it smells good.
This hotel is very safe as there's security personnel guarding a Ministry office next to the hotel round the clock.
The location is superb, it's a stone throw away from Champs-Elysee and Montaige where all the branded boutiques are and also close to lots of eateries. You can also walk to Eiffel Tower from the hotel. I will definitely come back to this hotel if I'm in Paris.
I approached the receptionist on my way back from my activities and inform him there was no fan in my room as I had really suffered the night before, no fans in the room ,just one window , even when left opened no air/ breeze came in at all. Anyways I approached the receptionist and informed him there was no fan in my room: Firstly his response was : there aren’t fans in the rooms and asked me to correct myself by requesting for a fan instead( this is a lie to start with , I have 2 rooms booked (my friend & I) and the second room has a fan ) . I immediately corrected myself and requested for a fan instead, he kept on going about how I said it like the fans were readily in the room but I needed to requested them instead. He made me request for a fan 3 times all along I was patient with him and I obliged, but he kept talking so I banged the key on the desk as I was out of patience after requesting 3 whole times already!! For the 4th time!!! Anyways the man called “Yanis”refused to give me a fan because i banged the key on the desk, asking me to speak to him with respect, I reminded him that I have asked 3 times already but he won’t stop yapping on how I should have phrased or worded my English.. At this point my sister had to intervene, she insisted that I had been polite all along , I mean how do you make a guest request for an item 3 times whilst you sit on your high horse / chair demanding respect and telling me how to phrase my words.. I asked if I could speak to a manager ( clearly there wasn’t one) which he confirmed there wasn’t one . He then told us to leave the reception area as he was done talking to us.. I suppose he was able to get away with this because we were both females, I doubt he would do this if it was a male customer.
O hotel é muito bom, tem ótima localização (próximo à Torre Eiffel), os funcionários são muito educados e atenciosos e tem um metro na esquina.
Serviço de quarto excelente e café da manhã atende às expectativas.
I chose to stay at Le Bristol because of its exquisite breakfast. Yes the room is always elegant and well appointed, but the breakfast is truly excellent. The freshly baked croissant is a real delight.
訪訪客We came to stay here after being in London for a week. We had no trouble finding the hotel. The check in was seamless and the room was exceptionally clean and exactly what we were expecting. The staff was very helpful in arranging taxis for us and could not gave been nicer. Two small things to suggest (and these did not affect our overall enjoyment of the hotel). There was a mini fridge in the room but it was not keeping anything cold. We like to keep water, fruit and wine cool in our room when we travel, but we could not do this. When asked about the fridge the front desk told us it was in keeping with their eco friendly policies. (Ok again not a biggie, still it would have been nice to have a place to keep things cold). Second thing was there wasn’t one English speaking TV channel, no CNN International, nothing) only French speaking channels. (We asked about this also because there was a CNN International on the TV channel guide but when the girl came to our room she said that they didn’t get that channel. Again not a biggie but we might have enjoyed some morning news or an evening movie had that been a available to us. I know places look at these reviews so I’m just making the suggestion that those things would have really helped. However overall the stay was wonderful and the staff exceptionally courteous and friendly. The breakfast that was included in our stay was lovely and plentiful. All in all a great stay in Paris!
訪訪客A Stunning Aesthetic Marred by Disappointing Service
My recent stay at Hôtel Dame des Arts allowed me to immerse myself in the splendor of the awe-inspiring interior design crafted by Raphel Navot and indulge in the allure of the popular rooftop bar, which undoubtedly left a positive and lasting impression.
The interior design of the hotel was a masterpiece in itself, with Raphel Navot's talent evident in every detail. The ambiance exuded elegance and sophistication, creating an atmosphere that truly enhanced the overall guest experience. Additionally, the rooftop bar provided breathtaking views of Paris, making it an ideal spot for relaxation and enjoyment.
Regrettably, the overall experience was overshadowed by a combination of disappointments, notably the service at the ground floor cafe. The male employee with a beard exhibited a dismissive and inattentive demeanor during my interactions with him. His lack of attentiveness made me feel overlooked, leaving me hesitant to further explore the cafe's offerings. While I typically do not demand exceptional service, this level of inattentiveness fell short even of my usual expectations.
This attitude displayed by this specific employee overshadowed the positive hospitality offered by all other employees at the hotel, leaving a bittersweet impression of the overall service.
Furthermore, my stay was marred by a billing issue, resulting in double charging for my fully prepaid reservation. Such an oversight was embarrassing.
On a positive note, I must commend the other hotel staff, particularly those at the reception and rooftop bar areas, for their accommodating nature, contributing to a more pleasant overall experience.
In conclusion, Hôtel Dame des Arts undoubtedly showcased a dedication to exceptional design and ambiance. However, the combination of one inattentive employee and the billing concerns left me with a mixed impression. I firmly believe that fostering a culture of attentive and respectful service, along with diligent billing practices, is essential to delivering an exceptional guest experience. By addressing these issues, Hôtel Dame des Arts can elevate its reputation and ensure that every guest is treated with the care and professionalism they rightfully deserve. A seamless harmony of remarkable aesthetics and attentive service will undoubtedly make for an even more remarkable stay at this captivating hotel.
AAvelineI thoroughly enjoyed my stay at Artus Hotel and I was lucky to chance upon this hotel during my search. There are so many options and recommendations out there. I'm glad I chose this hotel for my maiden trip to Paris.
First, the location. I can walk to the major landmarks like River Seine, Louvre, 'Dorsay museum, Notre Dame, etc. It is located close to St Germaine, so there are many charming streets to roam about and many options for food and supplies. I feel safe wandering around on my own as a solo female traveller.
Second, the place is tastefully decorated. I like my room which has windows that overlook the streets as well as the decor. The bed is so comfortable that I slept very well during the three nights I was there. The housekeeping staff also kept the room clean and I like that the hotel embraces environmental practices. The only thing is that the yellow lights in the room can be a bit dim, but the white light used in the bathroom is bright.
Third, the staff. I was greeted by a lady when I checked in and she is so understanding, patient and nice with me. I would like to commend her for her great personality and attitude, but I missed getting her name. The other staff I met are equally friendly and nice (two young ladies, one named Li/Yang; and another gentleman). Even if they don't know something, they will look up the information for me. They will also provide me with recommendations. I also must compliment the driver who picked me up from the airport and drove me to the airport (hotel transfers). He is very polite and considerate and he makes me feel at ease when i was travelling in his car. Even the gentleman who helped me with my luggage wore a big smile on his face. Thank you to everyone I've met during my stay and which made my experience a pleasant one.
I learned only on my last day that they have another sister hotel a few steps away. One of the staff recognized me and invited me to take a look inside. Again, the place is tastefully done. If I have a chance to be back in Paris, I will check out both Artus Hotel as well as this hotel. I would also like to take this opportunity to make a request to the guests who are going to stay in the hotel - let's make an effort to treat the room as if it is our own. That way, the hotel will stay in a good condition for a longer time and future guests will get to enjoy the stay as much as I did. Thank you :)
JJuan Carlos A我住在阿姆斯特丹和布魯日的同一連鎖酒店,而在這3家酒店中,這是迄今為止最好的。這個地方本身很棒,酒吧變成了夜總會,餐廳的食物,房間超級乾淨,我們的房間有兩個衛生間/淋浴間,可容納6人,很棒,從我們這裏看起來很新和現代窗外,我們可以看到埃菲爾鐵塔,而巴黎北火車站(Gare du Nord)則在一個街區外,我們還步行到加尼葉宮(Palais Garnier)(步行10至15分鐘)。 這裏的服務令人難以置信,我已經為客戶服務培訓了12年以上,前台工作人員從您到達那一刻起就使您喜歡這個地方。在酒吧/餐廳Sabrina很棒,應該成為所有員工的榜樣的是來自澳大利亞的Laura,她很棒!晚上與我打過交道的兩個傢伙是調酒師,不是最好的例子,他們粗心大意,甚至沒有目光接觸,讓您等一下,他們在清理海岸之前就可以等到客戶需要。除了這兩個傢伙,其他一切都很棒!