EEdwin.RodriguezEnded up staying here for a night while on a trip with my wife for a best friends wedding but Amazing service I could not be more satisfied from start to finish even after. Bags were taken in from the beginning straight to our room after check in. Room was clean and with a gorgeous view of the city. Felt welcomed our whole stay. We went down to the pool and towels were easily accessible and great area to swim in and relax. We then decided to have dinner down by the pool which was delicious and service was great. Server was very attentive and polite. At this point I wish we had more time to stay another night. Then ended the night relaxing in bed when we still craved refreshments from dinner and room service was fast. While getting ready to leave the next morning I noticed I left my iPad in the room and when I reached out to a manager through email (Carlos Sosa Navarrete) since calling wasn’t working for me he was really helpful and was able to send a taxi to deliver my iPad to the airport. He was so responsive through email. Honestly best experience I’ve had compared to back home. Don’t have nothing negative to say besides we wish we could’ve stayed longer. I never leave reviews but this place was a must and wasn’t missing an opportunity to let others know of this amazing spot.
GGeriShaikhHotel wasn't too bad for our first night. They give one small bottle of water and expect clients to get more water from their ”filtered” water dispenser, which was completely empty and didn't get refilled until the following evening when we no longer needed it. The location is not walkable to any stores, cafes, restaurants, pharmacies, etc. You need to get a taxi to go anywhere.
Staff were very friendly and helpful and that was a plus.
The size of the room was all right. The beds were very comfortable. Good lighting in the room. Good size bathroom. Nice view of city below during night hours.
The biggest negative was the AC on our second and last night was leaking onto the bed. Had to keep it off all night and bear the discomfort af a warmer temp as windows don't open.
Water pressure was really good; unfortunately, the hot water isn't consistent and would keep fluctuating between hot and cold.
I do not think the value was good considering all the negatives. I wouldn't return to this hotel.
訪訪客用戶我們於2025年9月訪問了瓦哈卡市,並在La Catrina de Alcalá住了一個星期。我們在大樓後面有一個特大號牀房。房間很大,有足夠的空間存放我們所有的物品(衣服,洗浴用品,揹包,雨傘等),非常安靜。牀品很舒服,房間很乾淨。工作人員都非常樂於助人,很親切。含的早餐是歐陸式的,所以我們在菜單上點了幾次。所有的食物都很美味,新鮮。我特別喜歡雞鼠塔瑪萊。最後,位置很完美!酒店位於市中心的步行街,我們到處都可以步行!我們肯定會推薦這家酒店,下次去瓦哈卡市的旅行還會再來的。
訪訪客This hotel is in the perfect location close to the historic center and a short walk into surrounding neighborhoods of Jalatlaco and Xochimilco. Lots of food and coffee around and quiet and safe at night.
Service was great and they helped us with laundry and getting taxis. A/c and hot water was strong, rooms were clean and dark out curtains were perfect. We would recommend this hotel.