郵政百貨公司 | 距離Pointe des Lascars Hindu Spiritual Park6.97km
維拉藝術別墅提供給探索這座城市的旅客一個理想之地。 在毛里求斯對於商務旅客或休閒旅行的人來說,維拉藝術別墅提供了舒適的住宿。 從飯店出發,距離西沃薩古爾拉姆古蘭爵士國際機場約61km。 對於喜歡飛行的人而言,西沃薩古爾拉姆古蘭爵士國際機場是最近的選擇,約61km遠。 這家飯店靠近毛里求斯的熱門景點,包括Bras d'Eau Public Beach,Bras d'Eau National Park和Pointe de Poste Lafayette。 經過漫長的一天的觀光後,這家飯店是您放鬆身心的好地方。 這間毛里求斯飯店在網站上提供了停車場。
郵政百貨公司 | 距離Pointe des Lascars Hindu Spiritual Park7.24km
Koki的幸福博物館別墅為忙碌一天的旅客提供一個放鬆身心的好地方。 Koki的幸福博物館別墅是您遍覽毛里求斯美景與感受城市之聲的理想選擇。
西沃薩古爾拉姆古蘭爵士國際機場是最近的主要交通運輸,距離約61km。 西沃薩古爾拉姆古蘭爵士國際機場是最近的機場,約距離飯店61km。 通過Pointe de Poste Lafayette,Mare Sarecelle Trail和Bras d'Eau Public Beach,您可以輕鬆地從這家飯店看見毛里求斯的景點。 閒暇時,客人可以探索飯店的周邊環境。 這間毛里求斯飯店在網站上提供了停車場。
KKarenRats in restaurant
On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome.
The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice.
We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food.
The only concession we were offered was to not pay for the remaining nights that we would not be staying for.
Really disappointing. On hindsight some things we would add about the whole experience:
- Not a 5 star in terms of food, service or cleanliness
- Staff really hit and miss - some very friendly some really rude and unhelpful
- Rooms didn’t feel clean
- Food was average - nothing felt fresh including breakfast
- Quite stingey with water - water not replaced within our room (had to ask for it)
We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.