發布於 2024 年 3 月 8 日
Karen
Rats in restaurant
On arrival the hotel is really beautiful - a small oasis tucked away with gorgeous colonial style. The reception staff were really lovely and made us feel welcome.
The room was really nice - but there were a few things we noticed (which we let slide at the start) - massive dirty lipstick mark on one of our water glasses, filthy lampshades above the bathroom sinks, bed linen that didn’t feel particularly fresh and the robes as well had a slight greyish colour rather than bright white which they were meant to be. These were all minor things at the start which we didn’t even mention to each other but did notice.
We then had our first night at the cocktail bar where our drink was served by the lovely barman (very polite and smily) - as we were drinking we saw a huge rat run across the terrace - we decided it was an island and maybe this is normal (although we really weren’t happy about it). We then were dining within the restaurant and again a huge rat was running towards the table. For us, this is not ok. We asked to move tables as we saw a rat and the waiters barely acknowledged it - didn’t offer any apology and then proceeded to avoid our table for the rest of the night. We informed the manager the next day who assured us he was aware and the rat had been caught, and to “give it a chance”. We weren’t offered so much as a complimentary drink. After dining in the restaurant again the second night and again seeing a rat - for us it was time to check out. Not only is it unpleasant seeing rodents running around while eating but I would say it’s a hygiene issue and makes me question the cleanliness of the kitchen and the safety of the food.
The only concession we were offered was to not pay for the remaining nights that we would not be staying for.
Really disappointing. On hindsight some things we would add about the whole experience:
- Not a 5 star in terms of food, service or cleanliness
- Staff really hit and miss - some very friendly some really rude and unhelpful
- Rooms didn’t feel clean
- Food was average - nothing felt fresh including breakfast
- Quite stingey with water - water not replaced within our room (had to ask for it)
We are now staying at a different hotel and haven’t seen one rat, so don’t think this is “just an island thing” as the manager stated. The service and food are also worlds apart which has really solidified that our review of 20 degres sud as completely justified - not a 5 star experience whatsoever.
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每晚起價:BRL2,550
發布於 2025 年 2 月 8 日
Jane_714
小而精緻的酒店。他們有自己的沙灘和躺椅,只是不能游泳,因為海灘上有礁石,向右走幾步就有一個可以游泳的公共海灘。每天躺在酒店的躺椅上就可以欣賞迷人的海景和夕陽。
酒店的餐廳提供美味的食物,我們大部分晚餐都在酒店船長餐廳解決。
每位工作人員都很熱情,叫 雅尼士的服務人員非常友善,我和兒子住了九晚,一次美好的假期
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每晚起價:BRL591
發布於 2025 年 2 月 15 日|豪華客房
訪客用戶
飯店有點舊了,房間的地板上鋪著冰冷的瓷磚,沒有地方晾乾泳衣。食物很棒,很棒的餐廳。我們在日本餐廳吃了晚餐,真的很享受。我不喜歡隨便的人在酒店周圍走動,我們沒有看到任何保安,如果有,他們也沒有註意。陌生人走近躺椅,走進去,在泳池附近洗澡,也許他們已經進入餐廳了,因為入口處沒有人,所以沒有人問任何事情。有一次,他們給我們拿了前一天送到我們房間的一張帳單,沒有簽名。我們說這不是我們的帳號,他們就很平靜地刪除了,也許這不是第一次了。
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每晚起價:BRL3,426
發布於 2025 年 10 月 28 日
M252981****
房間一般般,床單上還有印跡。地面大理石根本沒有檫乾淨,我用衞生紙一檫全部是泥。衞生間洗臉池不知道什麼東西碰的都是小麻點。陽台上的沙發一層黃泥,千萬不要去座除非鋪一層浴巾。太陽落山時碰上好天氣還是非常漂亮的。
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每晚起價:BRL1,597
發布於 2025 年 10 月 8 日
訪客用戶
這家酒店是我去毛里求斯住的第二家,前台服務上沒有希爾頓好,到了那邊也沒有接待飲品,就乾等。感覺蚊蟲比希爾頓還多,室外泳池給我的感覺比希爾頓的臟一些,他們家的餐廳很大,種類也很豐富,但口味不適合我,比如味道奇奇怪怪的炒麪和比如巨甜的叉燒包。獵鹿人餐廳的服務不錯,要提前一天預約。裝修是非常宏偉的。總體來説沒有踩雷也沒有非常好評。
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每晚起價:BRL2,694
發布於 2025 年 6 月 7 日|園景客房
Macarenna
飯店很棒,房間內一切都時尚別緻,讓您立刻有賓至如歸的感覺。收音機增添了舒適感,所有細節都經過深思熟慮,細緻入微:沐浴用品和沐浴產品均由當地工匠製作,還有一個手工製作的沙灘籃。飯店也提供水壺、杯子、茶具和咖啡。吹風機。如有需要,可提供熨斗和熨衣板。
海灘人不多,隨時都有免費的日光浴躺椅。泳池乾淨舒適。
停車免費。
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每晚起價:BRL2,116
發布於 2025 年 7 月 9 日|精緻套房
Jiajiajaja
第一晚入住的房間洗臉池漏水反映前台第二天給我們升級了海景套房,酒店工作人員態度熱情周到,我們感到非常滿意,會推薦朋友來住
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每晚起價:BRL2,088
發布於 2024 年 5 月 14 日
訪客用戶
美麗的位置,很棒的酒店,我們喜歡它。一項改進是,在自助早餐和自助晚餐中加入印度美食,這樣我們下次就不會對食物感到失望,而這次我們對此感到非常失望。如果不是正宗的印度菜,至少蔬菜披薩可以,因為大多數印度人喜歡披薩。
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每晚起價:BRL1,078
發布於 2026 年 4 月 18 日
Fraybento
RIU綠松石真的是我住過的最好的住宿之一。房間很棒 - 寬敞,現代,總是一塵不染。你可以說很多照顧,以保持一切在一個非常高的標準。
海灘絕對美麗,清的水和非常放鬆的氛圍,游泳池區同樣令人印象深刻 - 充足的空間,偉大的氛圍,完美的放鬆。溫泉也是一個亮點,這樣一個好地方,可以適當地關閉和放鬆。
食物明智,它真的超出了預期。有多個餐館提供了很多選擇,一切都一直很好。特別是牛排館脫穎而出 - 很容易成爲這次旅行中最好的餐點之一。
雖然真正使住宿的是工作人員。從接待到餐廳團隊,每個人都是如此禮貌,友好和熱情。熱情好客的水平非常出色,使整個體驗感到輕鬆愉快。
總的來說,一個令人驚歎的酒店,設施一流,美味的食物和真正優質的服務 - 100%會回去。
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每晚起價:BRL3,206
發布於 2024 年 7 月 12 日|精緻套房
Baiyiqingcongma
酒店十分的好,幾個餐廳口味也不錯,尤其要感謝前臺中國人趙先生,服務非常的好,有中文溝通交流很方便,海灘也不錯,大海的顏色很上照。
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每晚起價:BRL2,201