I can't believe that this is a 5 star hotel, the state of the room was terrible, tatty and dated. We had asked for a twin room and ended up with a double and camp bed, not ideal for a 21 year old to sleep on. We spoke to reception and they just shrugged. I looked up more reviews and see that there are a lot of complaints about the tired rooms so I assume they are use to it.
I saved up to get a nice room, it is a lot of money to me, maybe they only care about their rich regular guests or do you get a bad room if you book with a discount. I was so disappointed as it was a birthday treat or my son.
The only positive was breakfast which was great and friendly staff. I will attach photos to show the state of the room.
翻譯
6/18
匿名用戶
甄選房
入住於 2024 年 11 月
獨自出遊
3 則評論
4.2/5
很好
發布於 2025 年 2 月 22 日
قريب من كل شي ومن المعالم والفندق بشكل عام يستحق الاشاده