聖詹姆士公園足球場（St James' Park）附近住宿

我和我丈夫最近住在那裡，酒店很乾淨，但很舊，設施很差。 我們預訂了一間經典客房，房間很大很寬敞，但家具很舊，浴室也很舊。 設施很差，房間裡沒有免費自來水，我覺得很奇怪，因為這裡應該是四星級飯店。 工作人員很好，但是很冷漠，他們沒有提供任何有關早餐時間或 WiFi 的信息，也沒有詢問我們入住的目的（可能是因為我們不是英國人）。 整體來說住宿體驗不錯，但不是四星級飯店。

地點位置方便，就在火車站對面，在市中心，去附近景點方便，步行可以周圍遊覽。房間大，整潔，員工服務有善

地點優越，近Metro，對住聖占士公園球場； 設備不俗，設施應有盡； 早餐亦有水準； 服務尚可，可能溝通上誤會，沒有按要求整理房間。 但整體感覺滿意。

I can understand the lack of amenities in the hotel for example no kettle, coffee or tea bags in the room, no toilet for customers who are waiting but not for the receptionist. Whenever I have a business meeting with my bf in Newcastle, he always books this one as the location is perfect but for several of time I have the same problem and unpleasantness with the receptionist. Her name is Shahib or something starts with Sha I can't see clearly. But when the first we step in, no welcoming, just a rude attitude look at me, I come over and ask kindly hi we came for checking in (it 12:00pm at that time), she says ok and ask do you have booking early I said no, then she stop talking look at me was like ok if you don't book check in early then why you here bother me, and I have to say ok so it 3pm, I understand. She can even say checking in at 3 so you will have to wait. Then we sit there and wait, she and her coworkers are laughing, talking loudly. Then I am not happy, my bf goes inside and asks to cancel the booking, she says ok if you cancel you still get charged, my bf was upset. Then I ask very gently Do we have the toilet for customers here while we wait, she just says no and that it. After that she let us check in early again with the boss and owning the whole Newcastle attitude. Then I was not about to take it personal and put on review but the day we checked out, I took the key, politely went to the receptionist and said ”Hi, I would like to...” She doesn't even look at me or let me complete the word she looks in her phone saying thank you out loud just to get me to put the key and go quick. I stayed in this hotel 5 times and exactly 5 times felt unpleasant with customer service here. This hotel is fine, but the most simple thing for the hotel business and the most priorities is customer experience but you do not do well which made some of my trip uncomfortable. I am nobody to judge how is anyone's attitude but at least done the work as it should be. Other than that hotel was clean, tidy and the bed was really comfy.

分配了一個無障礙的房間,使我們的住宿非常舒適。臥室區域以及連接浴室有很多空間。 不錯的酒吧和餐廳區。友好的工作人員。要求爲房間多餘的椅子,及時供應。房間內供應豐富的茶,咖啡和牛奶。不喜歡什麼!

一家三口住套房非常方便，廳區寬躺，廚房有微波爐、焗爐、雪櫃，餐具都很整潔，可煮早餐。酒店價格相宜。酒店近火車站，交通非常方便。附近有餐廳、甜品舖、超市等。

雖然離市中心稍遠，但傑斯蒙德車站就在附近，出門就有公車站，交通便利。 飯店位於住宅區，附近有酒吧和超市。 房間寬敞乾淨，寢具一塵不染。

房間在頂樓,感覺安靜。樓下就有酒吧和餐廳很方便,食物沒嚐嚐但看起來不錯,WiFi很好,房間的設施也很棒,有免費的茶和咖啡。牀可以改善,但住一晚還行。房間有套房浴室。

住宅花園景色宜人，可搭乘巴士前往市中心。提供的早餐包非常適合讓您快速趕上旅程。

這個是給外孫女訂的,我參加在紐卡斯爾的約約在1.30pm,晚上在競技場也參加音樂會。 下午3點入住之前到達,前台接待員友好地允許我們停在酒店停車場,因此我們不必稍後從對面的地鐵站移動汽車。這是一個很大的幫助-謝謝。 我們預約後入住,拿到了23房間的鑰匙。暖氣打開,非常乾淨,非常舒適。 我確實努力把浴室裏的冷水龍頭完全關掉,但是我的外孫女把它分類了,也許需要專業人士的注意。 換衣服後,我們回到了地鐵上,我們喜歡看到裏克·阿斯特利。 我們餓了回來已經很晚了,但是酒店很好,我們從金斯頓公園點了麥當勞送餐。總而言之,價格包含早餐,我們玩得超級開心。乾杯!