杰斯蒙德附近住宿

房間很大，河景很美。浴室很舊了，我們遇到了浴缸塞子卡住的問題，所以不得不打電話給接待處，接待處很快就來了，用大螺絲起子敲擊塞子將其鬆開。在接待員離開房間之前，我嘗試了一下，以確保我們可以洗澡並且水會排走。插頭再次卡住了，看著它，它在金屬上留下了幾道痕跡，顯然是多次撞擊才將其釋放。這意味著我們不能洗澡，只能淋浴，因為堵住排水孔的塞子被牢牢卡住了。不夠好的，應進行修復。沐浴露頂部掉了下來，流進了排水孔，所以我們只能用洗髮精洗澡。

酒店鄰近車站，十分方便。 基本設備都有，房間尚算乾淨。 我選擇的房型有包早餐，早餐是自助早餐，款式算多，味道不錯。 整體居住還算滿意。

一家三口住套房非常方便，廳區寬躺，廚房有微波爐、焗爐、雪櫃，餐具都很整潔，可煮早餐。酒店價格相宜。酒店近火車站，交通非常方便。附近有餐廳、甜品舖、超市等。

地點位置方便，就在火車站對面，在市中心，去附近景點方便，步行可以周圍遊覽。房間大，整潔，員工服務有善

I can understand the lack of amenities in the hotel for example no kettle, coffee or tea bags in the room, no toilet for customers who are waiting but not for the receptionist. Whenever I have a business meeting with my bf in Newcastle, he always books this one as the location is perfect but for several of time I have the same problem and unpleasantness with the receptionist. Her name is Shahib or something starts with Sha I can't see clearly. But when the first we step in, no welcoming, just a rude attitude look at me, I come over and ask kindly hi we came for checking in (it 12:00pm at that time), she says ok and ask do you have booking early I said no, then she stop talking look at me was like ok if you don't book check in early then why you here bother me, and I have to say ok so it 3pm, I understand. She can even say checking in at 3 so you will have to wait. Then we sit there and wait, she and her coworkers are laughing, talking loudly. Then I am not happy, my bf goes inside and asks to cancel the booking, she says ok if you cancel you still get charged, my bf was upset. Then I ask very gently Do we have the toilet for customers here while we wait, she just says no and that it. After that she let us check in early again with the boss and owning the whole Newcastle attitude. Then I was not about to take it personal and put on review but the day we checked out, I took the key, politely went to the receptionist and said ”Hi, I would like to...” She doesn't even look at me or let me complete the word she looks in her phone saying thank you out loud just to get me to put the key and go quick. I stayed in this hotel 5 times and exactly 5 times felt unpleasant with customer service here. This hotel is fine, but the most simple thing for the hotel business and the most priorities is customer experience but you do not do well which made some of my trip uncomfortable. I am nobody to judge how is anyone's attitude but at least done the work as it should be. Other than that hotel was clean, tidy and the bed was really comfy.

我們在這家酒店的體驗非常棒。 **位置：**酒店位置優越，週邊夜生活豐富多彩，熱鬧非凡。但飯店位於街角，鬧中取靜，孩子們睡得非常安穩。步行7分鐘即可到達中央車站和市中心，周圍遍布許多餐廳。 **服務和清潔度：**我們下午3點前到達，酒店允許我們提前入住，儘管規定入住時間是下午4點。房間乾淨寬敞，足夠我們一家人使用。大廳設有舒適的休息區和小酒吧，但我們選擇去探索城裡眾多的餐廳。

地點優越，近Metro，對住聖占士公園球場； 設備不俗，設施應有盡； 早餐亦有水準； 服務尚可，可能溝通上誤會，沒有按要求整理房間。 但整體感覺滿意。

房間在頂樓,感覺安靜。樓下就有酒吧和餐廳很方便,食物沒嚐嚐但看起來不錯,WiFi很好,房間的設施也很棒,有免費的茶和咖啡。牀可以改善,但住一晚還行。房間有套房浴室。

住的還可以,設施可以,酒店位置很好,離市中心步行可達,出入方便。

這個是給外孫女訂的,我參加在紐卡斯爾的約約在1.30pm,晚上在競技場也參加音樂會。 下午3點入住之前到達,前台接待員友好地允許我們停在酒店停車場,因此我們不必稍後從對面的地鐵站移動汽車。這是一個很大的幫助-謝謝。 我們預約後入住,拿到了23房間的鑰匙。暖氣打開,非常乾淨,非常舒適。 我確實努力把浴室裏的冷水龍頭完全關掉,但是我的外孫女把它分類了,也許需要專業人士的注意。 換衣服後,我們回到了地鐵上,我們喜歡看到裏克·阿斯特利。 我們餓了回來已經很晚了,但是酒店很好,我們從金斯頓公園點了麥當勞送餐。總而言之,價格包含早餐,我們玩得超級開心。乾杯!