紐卡索獵鷹橄欖球俱樂部（Newcastle Falcons RFC）附近住宿

我和我丈夫最近住在那裡，酒店很乾淨，但很舊，設施很差。 我們預訂了一間經典客房，房間很大很寬敞，但家具很舊，浴室也很舊。 設施很差，房間裡沒有免費自來水，我覺得很奇怪，因為這裡應該是四星級飯店。 工作人員很好，但是很冷漠，他們沒有提供任何有關早餐時間或 WiFi 的信息，也沒有詢問我們入住的目的（可能是因為我們不是英國人）。 整體來說住宿體驗不錯，但不是四星級飯店。

酒店鄰近車站，十分方便。 基本設備都有，房間尚算乾淨。 我選擇的房型有包早餐，早餐是自助早餐，款式算多，味道不錯。 整體居住還算滿意。

地點位置方便，就在火車站對面，在市中心，去附近景點方便，步行可以周圍遊覽。房間大，整潔，員工服務有善

地點優越，近Metro，對住聖占士公園球場； 設備不俗，設施應有盡； 早餐亦有水準； 服務尚可，可能溝通上誤會，沒有按要求整理房間。 但整體感覺滿意。

3人入住四人房( ㄧ雙人床+ ㄧ碌架床, 帶私家浴廁), 非常清潔清静, 咖啡茶其他熱飲24 小時免費任用。 服務員態度友好 旅店靠近Flixbus 站頭步行只3分鐘。 至市中心飲食購物㸃也很就脚。 高度推薦此店.. 有下次

I can understand the lack of amenities in the hotel for example no kettle, coffee or tea bags in the room, no toilet for customers who are waiting but not for the receptionist. Whenever I have a business meeting with my bf in Newcastle, he always books this one as the location is perfect but for several of time I have the same problem and unpleasantness with the receptionist. Her name is Shahib or something starts with Sha I can't see clearly. But when the first we step in, no welcoming, just a rude attitude look at me, I come over and ask kindly hi we came for checking in (it 12:00pm at that time), she says ok and ask do you have booking early I said no, then she stop talking look at me was like ok if you don't book check in early then why you here bother me, and I have to say ok so it 3pm, I understand. She can even say checking in at 3 so you will have to wait. Then we sit there and wait, she and her coworkers are laughing, talking loudly. Then I am not happy, my bf goes inside and asks to cancel the booking, she says ok if you cancel you still get charged, my bf was upset. Then I ask very gently Do we have the toilet for customers here while we wait, she just says no and that it. After that she let us check in early again with the boss and owning the whole Newcastle attitude. Then I was not about to take it personal and put on review but the day we checked out, I took the key, politely went to the receptionist and said ”Hi, I would like to...” She doesn't even look at me or let me complete the word she looks in her phone saying thank you out loud just to get me to put the key and go quick. I stayed in this hotel 5 times and exactly 5 times felt unpleasant with customer service here. This hotel is fine, but the most simple thing for the hotel business and the most priorities is customer experience but you do not do well which made some of my trip uncomfortable. I am nobody to judge how is anyone's attitude but at least done the work as it should be. Other than that hotel was clean, tidy and the bed was really comfy.

一家三口住套房非常方便，廳區寬躺，廚房有微波爐、焗爐、雪櫃，餐具都很整潔，可煮早餐。酒店價格相宜。酒店近火車站，交通非常方便。附近有餐廳、甜品舖、超市等。

雖然離市中心稍遠，但傑斯蒙德車站就在附近，出門就有公車站，交通便利。 飯店位於住宅區，附近有酒吧和超市。 房間寬敞乾淨，寢具一塵不染。

房間在頂樓,感覺安靜。樓下就有酒吧和餐廳很方便,食物沒嚐嚐但看起來不錯,WiFi很好,房間的設施也很棒,有免費的茶和咖啡。牀可以改善,但住一晚還行。房間有套房浴室。

住宅花園景色宜人，可搭乘巴士前往市中心。提供的早餐包非常適合讓您快速趕上旅程。