訪訪客用戶Booked a room away from the lift. Gave us a room next to the lift. Went down to see ifcwe could get it changed as we wanted a quiet room On check in we requested this so obviously next to the lift facing the stack is not a quiet room. Next room was directly above the hotels air conditioning unit gave up as obviously the receptionist was having a serious customer service melt down especially when we went out 10 minutes later and she called over ..is that room OK for you? Obviously not as the air conditioning unit screamed all night long we just said yes as what was the best room going to be ?? Certainly will not be back thanks to the totally piss taking receptionist
SSamalexiGreat location, nice little room, it's listed as an apartment but I wouldn't say it's big enough to be considered one. My only problem with the room was the cleanliness, the walls and floors had a lot of marks and dirt, same with the curtains. It made the trip slightly less comfortable. It could have also done with Aircon as it was very warm.
To sum up -
Pros - Great location, comfortable bed, mini kitchen with kettle, fridge and tea & coffee provided. Even some biscuits too. The price was great for a Saturday night during a big Newcastle event we spent £55 which was way cheaper than most other hotels in the area.
Cons - wasn't very clean and the check in was a little awkward as our keys wouldn't work. If this was improved my rating would be a lot higher.