住宿方回覆: Dear ZhileChan, Thank you very much for sharing your thoughtful and detailed feedback following your recent stay at Amari Kuala Lumpur. We’re pleased to hear that you enjoyed our strategic location, just a short walking distance to Mid Valley and The Gardens mall. We’re also glad you found it easy to travel around, whether by car or public transport. With Abdullah Hukum LRT and KTM stations located nearby, guests enjoy convenient access to key areas such as KL Sentral and the city centre. It’s wonderful to know you appreciated our breakfast buffet with its wide variety of cuisines, as well as the cleanliness of our facilities from the lobby to the pool. Most importantly, we’re happy that our team made you feel welcome from the moment you arrived. Thank you once again for staying with us. We look forward to welcoming you back for another memorable visit in the near future.Warm regards,The Management
住宿方回覆: Dear Guest User,Thank you so much for your wonderful review and for giving us perfect scores. We are truly pleased to hear that you had a great stay at Amari Kuala Lumpur.Your kind words mean a great deal to our entire team and serve as a strong motivation for us to continue providing exceptional service and comfort to all our guests. It was our pleasure to have you with us, and we hope to welcome you back again very soon.Warm regards,The Management
住宿方回覆: Dear TAK KWONG BREMNER,Thank you for choosing Amari Kuala Lumpur, and for sharing your feedback with us. We're glad to hear you enjoyed the convenience of our location – having a 7-Eleven just across the street and a shopping mall within walking distance certainly makes getting around a little easier.We trust you had a comfortable stay and had the chance to enjoy the facilities we offer throughout the hotel. Whether it's a relaxing moment at our pool or a great meal at one of our dining outlets, we always hope our guests find something that adds a little extra to their stay.Should you return to stay with us in the future—or if you're celebrating a special occasion—please feel free to reach out to our lovely front desk team. They’ll be more than happy to assist and make your time with us that much more memorable.Thank you once again for staying with us. We truly appreciate your support and look forward to welcoming you back to Amari Kuala Lumpur.Warm regards,The Management
Patrick Too
高級房, 1 張特大床
入住於 2025 年 1 月
商務出差
9 則評論
10.0/10
超棒
發布於 2025 年 2 月 3 日
CP 值非常高的Hotel, 對面就是mid valley 商場, 捷運站也只要走路3 分鐘左右就可以, 有到吉隆坡出差、旅遊還是會首選下塌的飯店, 非常喜歡的飯店。
住宿方回覆: Dear Patrick Too,Thank you for your kind words and for making us your first choice when visiting Kuala Lumpur. We’re so glad you find great value in your stay and appreciate our convenient location near The Gardens and Mid Valley Megamall, with just a 7-minute walk across a covered bridge. We’re also happy that the KTM and LRT station at Abdullah Hukum are only about a 3-minute walk away.It truly means a lot to us that you enjoy staying with us, whether for business or leisure. We look forward to welcoming you back for many more wonderful stays. Until then have a great day and see you soon!!Warm regards,The Management
住宿方回覆: Dear Guest User,Thank you for staying at Amari Kuala Lumpur and for sharing your feedback with us. We’re pleased to know that you had a comfortable stay and enjoyed our hotel’s facilities.Our prime location provides easy access to public transport, with the LRT and KTM Abdullah Hukum stations just a 2-minute walk away. Additionally, Mid Valley Megamall and The Gardens Mall are only a 7 to 10-minute walk via the connecting bridge, offering great convenience for shopping and dining.If you have a special occasion in the future, feel free to reach out to our front desk team and we’d love to add a personalized touch to make your stay even more memorable at Amari Kuala Lumpur.Warm regards,The Management
住宿方回覆: Dear Guest User,Thank you for choosing Amari Kuala Lumpur and for taking the time to share your detailed feedback.We’re glad to hear that the room was clean throughout stay and appreciated the friendly service from our team. It’s wonderful to know you enjoyed our breakfast offerings, especially the variety that caters to different tastes including the Indian cuisines and ice cream.We understand your concern about the bed being too soft and are sorry it affected your sleep. Please feel free to request an additional mattress pad during your next stay as our team will be happy to provide it to make your rest more comfortable.We’re also pleased that our convenient location with direct access via the flyover to several shopping malls added to your experience.If you are celebrating any special occasion during your next visit, do let us know. Our lovely front desk team would be delighted to help arrange something special in your room.Thank you once again for staying with us. We look forward to welcoming you back for another wonderful stay at Amari Kuala Lumpur.Warm regards,The Management
住宿方回覆: Dear Alan, Greetings from Amari Kuala Lumpur. Thank you for sharing your feedback. We are indeed located at the convenience of nearby LRT/KTM station which is Abdullah Hukum that takes approximately 15 minutes to KL City Centre. However, we regret to hear about the condition of the towels in your room. We will address this issue immediately to ensure better standards in the future.We hope to welcome you back for an even more comfortable stay. Should you have any additional suggestions, feel free to share them with us.Warm regards,The Management
住宿方回覆: Dear Jiangguoqing🚩dengshanfeng,What a pleasure to read your kind words. It’s wonderful to hear that the team took extra care to ensure a comfortable and thoughtful stay, especially with the special arrangements made by our housekeeping team. Creating a warm and welcoming atmosphere is what we strive for, and knowing that you felt at home truly means a lot.So glad you enjoyed the excellent facilities and the clean, well-kept room with a lovely view as it’s always great to wake up to a beautiful sight! Your support is truly appreciated, and we’d love to have you back for another memorable stay. If there’s ever a special occasion or anything we can do to make your visit even better, our lovely front desk team is always happy to assist.Looking forward to welcoming you again soon at Amari Kuala Lumpur.Warm regards,The Management
住宿方回覆: Dear Guest User, Greetings from Amari Kuala Lumpur. Thank you for sharing your experience with us. It is truly wonderful to know that you had a delightful stay with us and the convenience of having malls and the station nearby. Our culinary team will never fail to serve scrumptious breakfast dishes daily that includes Malaysian, Western and Thai cuisine on the buffet spread and this is truly amazing to know that you have enjoyed every bit of the breakfast dish. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for another eventful stay in the future.Warm regards,The Management
住宿方回覆: Dear Guest, Thank you for your review! We’re pleased to hear that you found our amenities and service to be excellent and that our team was friendly and welcoming.We appreciate your comments about the location and the need for a comb in the room. Your feedback about the lobby air conditioning will also be taken into consideration.We hope to welcome you back for another enjoyable stay!Best regards,The Management
住宿方回覆: Dear Leungpp,Greetings from Amari Kuala Lumpur. Thank you for your continued support and for sharing your detailed feedback. We truly appreciate you choosing to stay at Amari Kuala Lumpur many times. It’s great to hear that our lovely team member's service and attitude has created the positive experience to you.We sincerely apologise for the areas that did not meet your expectations. The gym equipment is limited due to space constraints, but we appreciate your understanding. We will take your feedback regarding the number of sun loungers into consideration for future improvements. Our maintenance team has also been informed to inspect the air conditioning in the restaurant to ensure a more comfortable dining experience.Regarding the bath towels, we deeply regret the condition you experienced. This is not the standard we aim to provide, and we will ensure our linen quality is reviewed and improved promptly.Please feel free to reach out to our friendly team for assistance during future visits. Your feedback is invaluable to us, and we look forward to welcoming you back for a better experience.Warm regards,The Management
住宿方回覆: Dear Elmo12345678,Thank you for your detailed review! We’re thrilled to hear that you appreciated our enthusiastic staff and the quality of our facilities. It’s great to know that you enjoyed the breakfast variety as well.We understand your points regarding the room size and location, and we’re glad that our area suited your preferences. Your feedback helps us to continually enhance our services.We hope to welcome you back for another enjoyable stay!Best regards,The Management
ARNO LAI
高級房, 1 張大床
入住於 2024 年 11 月
商務出差
4 則評論
10.0/10
超棒
發布於 2024 年 12 月 6 日
十分新的!
住宿方回覆: Dear ARNO LAI,Thank you for choosing Amari Kuala Lumpur and we're so grateful for the glowing review. We're glad that you have enjoyed your stay with us.We wish to welcome you again for another joyful stay.Warm regards,The Management.