居思德寧靜EPS別墅的評論

住宿方回覆: Dear Valued Guest,Thank you for sharing your experience with us. We are truly sorry to hear that your stay did not meet your expectations, and we sincerely apologize for the inconveniences you faced during your visit to Gusde Tranquil Villas.We understand how important comfort, quiet, and timely service are, and we're truly sorry that you encountered issues with sound insulation, insects, and breakfast service. Please know that we take every guest’s feedback seriously and will be reviewing your concerns with our team to ensure we improve in all areas mentioned.Regarding breakfast service, we always aim to serve guests in the order of their arrival, but occasionally kitchen timing and meal complexity can create unintended delays. We will reinforce better communication among our staff to ensure smoother experiences moving forward. Your feedback about the room and water pressure has also been noted, and our maintenance team is actively working on improvements.We deeply regret that your impression of our service was not in line with the warm and welcoming hospitality we are known for. Despite this experience, we hope you will give us the opportunity to provide you with a much better stay in the future.With kind regards,Gusde Tranquil Villas

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize if your experience did not meet expectations. Your comfort and satisfaction are our top priorities, and we take all guest concerns very seriously.Regarding cleanliness and service, we are surprised to hear about these issues as we strive to maintain high standards. Our housekeeping team ensures that all rooms are cleaned thoroughly before guest check-in. However, we regret if this was not reflected in your experience. We would have been more than happy to assist you had we been informed during your stay.We also apologize if there were any language barriers at the front desk. Our staff is always willing to assist, and we are continuously working on improving communication to better serve our international guests.We truly appreciate your feedback, as it helps us improve our services. If you would like to discuss this further, please reach out to us directly—we would love the opportunity to make things right.Best regards,Gusde Tranquils Villas.

住宿方回覆: Dear Guest User,Thank you for your wonderful review! We are delighted to hear that you enjoyed the lush, rainforest-like environment and the spacious room with a semi-open-air bathroom. Experiencing a storm while showering must have been a truly unique and refreshing moment!We’re also happy to know that our friendly staff could assist you and that you loved the breakfast at the restaurant in front of the villa. Your kind words mean a lot to us, and we hope to welcome you back to Gusde Tranquil Villas for another memorable stay.Best regards,Gusde Tranquil Villas Team

住宿方回覆: 尊敬的客人，感謝您分享您的回饋。我們真的很抱歉聽到您在入住期間感到不滿意，並且對您的體驗未能達到您的期望深感遺憾。如果房間不符合您的期望，或您在預訂或入住期間出現任何溝通錯誤，我們深表歉意。請放心，我們非常重視您的意見，我們將調查此事以確保做出改進。您的回饋有助於我們學習和改進，我們真誠地感謝您花時間提請我們注意這些問題。我們希望有機會在未來再次歡迎您，並為您提供您應得的優質住宿。

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you found the overall environment pleasant and that you would recommend our property.We apologize for the inconvenience caused by the bird sounds in the early morning. Your comments are important to us, and we’ll look into ways to minimize such disturbances in the future to improve our guests’ experience.We truly appreciate your visit and hope to welcome you back soon for an even more enjoyable stay!Warm regards,Gusde Tranquil Villas Team

住宿方回覆: 親愛的先生/s。匿名用戶來自Gusde Tranquil Villas by EPS 最誠摯的問候感謝您入住我們的酒店並與其他旅客分享您的體驗。我們已經解決了與團隊一起解決了這個問題，以確保我們對此進行改進。對於造成您的不便，我們再次表示歉意。我們期待您下次造訪時回到我們的住宿，我們相信您下次造訪我們的住宿將是一次難忘的經歷。

住宿方回覆: 尊敬的太太。胡椒 EPS 古斯德寧靜別墅致以最誠摯的問候 感謝您入住我們酒店並與其他旅客分享您的體驗。 首先，感謝您的回饋。 得知存在一些問題，我們深表歉意，其餘問題請放心，我們已與團隊一起解決此問題，以確保我們對此進行改進。 對於造成您的不便，我們再次表示歉意。 我們期待您下次造訪時回到我們的住宿，我們相信您下次造訪我們的住宿將是一次難忘的體驗。 謝謝您，祝您有美好的一天。 此致， EPS 古斯德寧靜別墅 企業管理團隊

住宿方回覆: 尊敬的太太。 123-123-123 EPS 古斯德寧靜別墅致以最誠摯的問候 感謝您入住我們酒店並與其他旅客分享您的體驗。 首先，感謝您的回饋。 得知存在一些問題，我們深表歉意，其餘問題請放心，我們已與團隊一起解決此問題，以確保我們對此進行改進。 對於造成您的不便，我們再次表示歉意。 我們期待您下次造訪時回到我們的住宿，我們相信您下次造訪我們的住宿將是一次難忘的體驗。 謝謝您，祝您有美好的一天。 此致， EPS 古斯德寧靜別墅 企業管理團隊

住宿方回覆: Dear Guest,Thank you for sharing your experience with us! We’re glad you enjoyed our convenient location and the vibrant surroundings, as well as the peaceful atmosphere of our property.We apologize for any inconvenience caused by the bathroom facilities and appreciate your feedback on this. We are constantly working on improving our amenities to ensure a comfortable stay for all our guests.Thank you once again for your valuable comments, and we hope to welcome you back for an even better experience in the future.Warm regards,Gusde Tranquil Villas by EPS

住宿方回覆: Dear Mr/s. Hi zoulaWarmest greetings from Gusde Tranquil Villas by EPSThank you for your stay with us and for sharing your experience with other travelers.Firstly, thank you for your feedback.We do apologize to hear there were some issues and for the rest please be assured we have addressed this with the team to ensure we improve on this. Once again we would like to apologize for the inconvenience. We are looking forward to welcoming you back to our accommodation on your next visit and we do believe that your next visit to our accommodation will be memorable experience.Thank you and have a nice day ahead.Best regards,Gusde Tranquil Villas by EPSCorporate Management Team

住宿方回覆: 親愛的先生/s。好山好水好景來自Gusde Tranquil Villas by EPS 最誠摯的問候感謝您入住我們酒店並與其他旅客分享您的體驗。放心我們已經解決與團隊一起確保我們在這方面有所改進。對於造成您的不便，我們再次表示歉意。我們期待您下次造訪時回到我們的住宿，我們相信您下次造訪我們的住宿將是一次難忘的經歷。

住宿方回覆: 尊敬的太太。訪客用戶 EPS 古斯德寧靜別墅致以最誠摯的問候 感謝您入住我們酒店並與其他旅客分享您的體驗。 首先，感謝您的回饋。 我們很高興您樂意與我們在一起， 我們期待您下次造訪時回到我們的住宿，我們相信您下次造訪我們的住宿將是一次難忘的體驗。 謝謝您，祝您有美好的一天。 此致， EPS 古斯德寧靜別墅 企業管理團隊

住宿方回覆: 尊敬的太太。慶耀 EPS 古斯德寧靜別墅致以最誠摯的問候 感謝您入住我們酒店並與其他旅客分享您的體驗。 首先，感謝您的回饋。 我們很高興您樂意與我們在一起， 我們期待您下次造訪時回到我們的住宿，我們相信您下次造訪我們的住宿將是一次難忘的體驗。 謝謝您，祝您有美好的一天。 此致， EPS 古斯德寧靜別墅 企業管理團隊

住宿方回覆: 親愛的先生/s。匿名用戶來自Gusde Tranquil Villas by EPS 最誠摯的問候感謝您入住我們的酒店並與其他旅客分享您的體驗。我們已經解決了與團隊一起解決了這個問題，以確保我們對此進行改進。對於造成您的不便，我們再次表示歉意。我們期待您下次造訪時回到我們的住宿，我們相信您下次造訪我們的住宿將是一次難忘的經歷。