城市小屋飯店-約翰內斯堡新城

城市小屋飯店-約翰內斯堡新城的評論

城市小屋飯店-約翰內斯堡新城

Miriam Makeba St, 新城區, 2132 約翰內斯堡, 豪登省, 南非查看飯店詳情
城市小屋飯店-約翰內斯堡新城
城市小屋飯店-約翰內斯堡新城城市小屋飯店-約翰內斯堡新城城市小屋飯店-約翰內斯堡新城
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城市小屋飯店-約翰內斯堡新城 評論-真實旅客評語

4.1/5
很好
39 則評論
驗證過的評論
位置4.1
設施4.2
服務4.0
衛生程度4.1
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所有評論(39)
好評(23)
附有照片/影片的評論(3)
負評(4)
Tina
雙人房（禁菸）
入住於 Sep 2024
商務出差
2 則評論
3.7/5
發布於 12 Sep 2024
The service from the front desk was terrible. I came in with my luggage, and they never bothered assisting with the luggage trolley.I had to look for the luggage trolley myself and struggled to push it to the elevator. When I was checking out these ladies were just giving mean glances. They should do better on customer service
翻譯
Tshidi
入住於 Okt 2022
獨自出遊
24 則評論
4.2/5
很好
發布於 7 Nov 2022
Literally next to the mall, which has banks, grocery stores and restaurants. The shower is nice and big, although figuring out the hot/cold water adjustments was a bit difficult. My chosen room was fitted with a corner to corner carpet. Personally, not too fond of carpets. But it was clean, which is a plus. Breakfast was definitely tasty, too bad I was in a rush.
翻譯
Kazadi
雙床房 - 禁菸
入住於 Okt 2024
獨自出遊
10 則評論
4.7/5
極佳
發布於 1 Nov 2024
Excellent service
翻譯
Safari25960119728
入住於 Mei 2024
獨自出遊
2.0/5
發布於 27 Mei 2024
The room was very stuffy on arrival, had to sleep with the window open(noise from the road was just cray) but had to endure that because of the unbearable heat in the room, mind you it's winter now, I wonder bad it gets in Summer. There's no Room Service, I was very sick and I had to walk up and down the stairs to get food from the Cafe... Breakfast buffet very limited, or more like bread and cereal were the only available options but the Cafe staff will happily get you what you ask for even if it's not on the menu and that was amazing. Had safety concerns but was quite impressed that it was very safe, even in the late hours after clubbing, excellent location!!!
翻譯
住宿方回覆: Good Day Thank you for the feedback, we would like to apologize for all the trouble we put you through. We are working on the system that we serve room service. I have had a talk with the team regarding breakfast to ensure we keep expected standards. We also appreciate positive feedback provided and will share with parties involved Kind Regards Simo Mthimkulu General Manager
Fearless53051922074
入住於 Apr 2024
商務出差
1.0/5
發布於 11 Apr 2024
The reception personnel was not helpful as usual ,we were not made aware of the electricity problem when we booked,we would have been able to choose to stay or go somewhere else,we also ordered food and the order did not come as we instructed,we called nandos and they were returned with our order
翻譯
訪客用戶
入住於 Mac 2024
其他
1.0/5
發布於 1 Mac 2024
Dear City Lodge Im Lan Tebogo Mashale booked in City lodge newtown johannesburg 15/01/24 room 312. Received a call from the receptionist at around 10:30pm while sleeping asking me about how i got booked who payed my stay and explained again at about 11;02pm the Duty manager phone again for me to come to reception .i went for my surprise was told to go as they don't see the payment or pay ,was disappointed as a guest. I showed them the proof of payment but the manager insisted that i pay now or go. As i waited for 30 min she came back and said we found the proof you can go and sleep.I will be taking the matter to my attorney.
翻譯
住宿方回覆: Good Day Tebogo Thank you for meeting with me at the hotel and giving myself and the team an opportunity to address the matter. We appreciate you and your organization to entrust us and that you continued to stay 4 more nights with us and enjoyed our service. I am looking forward to a meeting with your booker and we ready to close the agreement as I discussed with her over the phone. We are ready to host you again Kind Regards Simo Mthimkulu General Manager
訪客用戶
入住於 Mac 2024
其他
1.0/5
發布於 1 Mac 2024
Booked this place several months before my stay. 2 weeks before arrival, I asked them (via the booking platform used) about the airport shuttle (which they supposedly offer) and asked for it, or otherwise a recommendation of who to use. They didn't answer. A week later, I asked again. No answer. Then I wrote directly to the umbrella company to ask. Even they didn't bother to answer! After writing to 3 other hotels and getting answers from all, I booked somewhere else and cancelled this place. How very rude they are, that they can't even be bothered to reply to guests.
翻譯
訪客用戶
入住於 Mei 2023
其他
5.0/5
超棒
發布於 21 Mei 2023
My recent visit to City Lodge Newtown proved to be an exceptional experience. Located in the heart of the city, the hotel offered both convenience and safety, making it an ideal choice for travelers who wish to stay close to the city center. The hotel staff was a model of hospitality. They were welcoming, friendly, and always willing to go the extra mile to ensure our stay was comfortable. This personalized service extended to an instance where we had forgotten our laptop, and they promptly returned it to us, which was a testament to their integrity and dedication to their guests. As for the accommodation, the rooms were clean, spacious, and well-appointed, making our stay both comfortable and pleasant. The safety measures implemented by the hotel were top-notch, giving us peace of mind during our stay. Our experience at City Lodge Newtown was excellent and we truly appreciated the efforts of the CLH team to make our stay a memorable one. Their dedication to service and their excellent location make this hotel a standout choice for anyone visiting the city. If you're considering a trip to Newtown, I can't recommend City Lodge Newtown highly enough. It combines all the comforts of home with the luxury and convenience of a high-quality hotel. The genuine warmth and professionalism of the team here ensure that it is not just a place to stay, but a place where guests are truly taken care of. Thank you, CLH team. We look forward to our next visit!
翻譯
住宿方回覆: We're pleased to hear about your excellent stay at City Lodge Newtown! It truly is a gem in the city center. The hotel's location in the heart of the city, offering both convenience and safety, is definitely a plus for travelers. It's wonderful to know that the hotel staff provided exceptional hospitality, being welcoming, friendly, and willing to go above and beyond to ensure your comfort. The incident where they promptly returned your forgotten laptop speaks volumes about their integrity and dedication to their guests. The clean, spacious, and well-appointed rooms must have added to the overall comfort and pleasure of your stay. The top-notch safety measures implemented by the hotel also contributed to your peace of mind. It's great to hear that your experience at City Lodge Newtown was excellent and that you appreciated the efforts of the CLH team in making your stay memorable. Their dedication to service, coupled with the hotel's excellent location, makes it a standout choice for visitors to the city. Your recommendation of City Lodge Newtown is highly valued, especially for those considering a trip to Newtown. It's evident that the hotel combines the comforts of home with the luxury and convenience of a high-quality hotel. The genuine warmth and professionalism displayed by the team ensure that guests are truly taken care of during their stay. Thank you to the CLH team for providing such a remarkable experience. I'm glad to hear that you're already looking forward to your next visit.
訪客用戶
入住於 Apr 2023
商務出差
5.0/5
超棒
發布於 10 Apr 2023
Room was spacious, clean and modern with a huge shower. Staff were very friendly and went the extra mile to assist us. Although the location around the hotel probably isn't safe to walk around at night the hotel itself felt completely safe and had all the amenities needed including a fitness centre and easy uber access to surrounding areas.
翻譯
住宿方回覆: Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay with us and that our staff went above and beyond to assist you. We're glad that you found our room spacious, clean, and modern with a huge shower, and that our hotel amenities such as our fitness center met your expectations. We hope to welcome you back again in the future!
訪客用戶
入住於 Feb 2023
商務出差
3.0/5
發布於 9 Feb 2023
The reception staff and security were welcoming and friendly. I had a horrible experience with the restaurant. I ordered food and the food never came. I enquired and just found out that the waiter forgot about me after a good hour of waiting. The service at the restaurant is pathetic
翻譯
住宿方回覆: Thank you for staying with us and for the positive review. We look forward to having you stay with us again soon.
訪客用戶
入住於 Jun 2022
商務出差
5.0/5
超棒
發布於 20 Jun 2022
Although I'm here for a very stressful reason, exams. I do enjoy to be at City Lodge in Newtown Johannesburg. It a nice place quite with clean and tidy rooms. I will continue using this venue for my accommodation until my qualification is finished.
翻譯
住宿方回覆: Thank you for staying with us and we are so glad that you had a great stay! We look forward to welcoming you back soon.
訪客用戶
入住於 Okt 2022
夫妻／情侶出遊
5.0/5
超棒
發布於 4 Okt 2022
My stay was unmatched. The hotel was clean , staff was friendly, delicious food and a lazing restaurant. Proximity to everything in Johannesburg interesting places like Apartheid museum ,museum Africa , Newtown junction mall and Market theatre amongst others
翻譯
住宿方回覆: Thank you for staying with us. We are glad to hear that we met your expectations. It is always very rewarding to receive such great feedback. We look forward to having you stay with us again soon
Voyager16896188147
入住於 Okt 2024
獨自出遊
5.0/5
超棒
發布於 17 Okt 2024
I enjoyed my 2 years studies with Wits through City Lodge Newtown's support and warm welcome. They even gave my family a beautiful memorable gift ❤️, as a token of appreciation. Very hospitable. Safe place for everyone including small kids Thank you City Lodge Newtown
翻譯
訪客用戶
入住於 Dis 2024
其他
5.0/5
超棒
發布於 23 Dis 2024
A Nice hotel for 3⭐ it was clean I like the big walk in shower it was very comfortable around the mallas and shops in Johannesburg close to CBE I definitely stay against was busy because of the Chris Brown concert but they did a wonderful job checking people in and getting rooms ready for guest 💯
翻譯
訪客用戶
入住於 Mac 2024
其他
5.0/5
超棒
發布於 1 Mac 2024
The food is great! The staff was amazing! And the view from my room was beautiful. I was assisted with all my needs. It’s next to the mall so it’s easy for me to do my shopping and all. The place is safe and a great area. I will definitely come back here again.
翻譯
住宿方回覆: Good Day It is such a pleasure going through such motivating comments. We would love to host you again and appreciate time taken to complete the survey. I will share with the team. Kind Regards Simo Mthimkulu General Manager