河內記憶尊貴飯店及水療中心的評論

谷歌怎麼搜都沒有，好不容易到了酒店才被告知酒店客滿，然後被帶到街對面的酒店。它沒有交響樂酒店這個名字，而是有一個不同的名字。結果我能留下來，所以很好，但這是一個投訴。我想要一份關於正在發生的事情的報告。如果您不能入住您預訂的酒店，那是您對公司的信任問題。

淋浴時水壓低；水泵整晚都在工作，把水抽到五樓。壞了的電梯。

非常乾淨，位置優越，適合觀光。

Location is very good. Lift is not working when I was stay there.

好的。

我和先生預訂了60分鐘的足部按摩，包含頸部和肩部。我們只做了大約五分鐘的頸部和肩部按摩。我的按摩師幾乎沒有碰我的腳。她全程專注於小腿按摩。非常失望，以後不會再去了。

This hotel is not for those who value comfort and rest. We had it booked for us as part of a tour and it was by far the worst hotel we've ever stayed at. The main problems included loud music from the club adjacent to the hotel, outdated trim and fittings including the decor and bathroom, so many mosquitoes in the room we stayed in, and a musty smell. The noise is what made this stay terrible. The street immediately outside of the hotel in the Old Quarter turns into an open-air night market on the weekends starting on Friday nights. The bar across the street from our room played music so loud that we couldn't sleep all night. When we asked if we could switch rooms; the staff said there weren't any available. We would not recommend staying here, especially during the weekend.

Very clean big rooms. Excellent location literally in the middle of Hanoi, restaurants, bars, night clubs, shops literally directly outside the hotel. Easy to take taxi anywhere. Easy to walk everywhere. Staff super friendly and cute. Very helpful.

I don’t write reviews, but in all my years of travelling South East Asia the Memory Premier Hotel is the worst experience I have had. This comes after some excellent accomodation over our last 2 weeks in Vietnam. We booked through Agoda and the photos of the rooms do not look like the actual rooms - they are much worse. We were travelling as a party of 13 which included 3 kids and it wasn’t just that there were issues with the rooms, it was the indifference of the staff and their false undertakings to fix things. Examples included an insecure window onto our balcony - which poses a real security risk that they would not fix. Failing to put in a roll away bed into our room for our 2 young children - despite it being part of the deal and us asking for it numerous times. They ended up sleeping with us (4 in one bed!!). Other members of our group members experienced leaking rooms from the rain, and power points hanging out of walls - which is a danger to small children. Prior to arrival, they threatened to cancel our booking due to lack of communication. This was because there was two seperate bookings…under the same name. They had not put 2 and 2 together with the bookings despite us being a small hotel. On checkout we asked for a discount, and felt that taking off one room (of the six rooms we booked) was reasonable given all the problems. They refused and offered a 5% discount. We refused to pay the full amount and they threatened to call the police. Needless to say, we were meant to be coming back here for 2 more nights in a week, but we have cancelled our booking.

One of my best stays in 4 months on my motorbike tour in Vietnam ( 6000 km ), very friendly and helpful stuff and very, very quiet. They arrange everything for you . Best value for money in Hanoi Old Quarter.

I went there for a massage and a manicure. The guy cut in my fingers twice and made my nails look worse than when I got in. When I was bleeding from him clipping my nails, I asked him to stop because I was tired of it. I still had to pay for their "service". Would NOT go there.