Nous avons passé une soirée incroyable au bar ! Un grand merci à Ramzi, Naceur, Walid et Sayf — ils ont été super accueillants, professionnels et ont tout fait pour qu’on passe un excellent moment. Le service était rapide, les boissons parfaites, et l’ambiance qu’ils ont créée a rendu la soirée inoubliable. Je recommande vivement cet endroit si vous cherchez un bar avec une super équipe et une bonne vibe. Merci à vous !
翻譯
Vacation33137389969
入住於 2025 年 4 月
夫妻/情侶出遊
6.0/10
發布於 2025 年 5 月 7 日
Although Tunisia has made steps forward in tourism, since my last visit thirty years ago, still needs to learn and improve a lot . Golden Carthage Hotel is a huge hotel, with big rooms and lot of things to do. Our room 562, was spacious, comfortable and clean, but heating was out of work and the room temp wasn’t comfortable. Breakfast was adequate with horrible coffee and the meals not very tasty. One thing that is strange to Europeans is that smoking is permitted in the bar of the hotel and there is no information about it. Anyways the overall experience was OK, considering the fact that we were in Africa.
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訪客用戶
入住於 2024 年 11 月
其他
10/10
超棒
發布於 2024 年 12 月 27 日
satisfaction totale. l'ensemble du personnel agréable.. notamment Mme Oumayma (service Blanchisserie) : très efficace, rapidité d'exécution , très attentionnée aux petits détails…. Nettoyage à la perfection.. un grand MERCI chère madame.. mes encouragements et je lui souhaite une bonne fin d'année.
翻譯
elisa L
入住於 2024 年 4 月
商務出差
10/10
超棒
發布於 2024 年 5 月 23 日
Wonderful stay in Golden tulip Carthage. Attentive and helpful staff. Great facilities and service. A special thank you and praise for Faycel the waiter in the Montaza restaurant. He is extremely welcoming, caring and made a big difference in the human experience.
翻譯
住宿方回覆: Dear Valued Guest, Thank you for choosing Golden Carthage for your stay and for taking the time to share your experience with us. We are delighted to hear that you enjoyed our facilities and service, and that our staff were attentive and helpful throughout your stay. A special thank you for highlighting Faycel from the Montaza restaurant. We are thrilled to know that his welcoming and caring nature made a significant impact on your experience. Your kind words will be shared with him and the entire team. We look forward to welcoming you back for another wonderful stay in the future.
Dandies73
入住於 2024 年 5 月
商務出差
10/10
超棒
發布於 2024 年 6 月 30 日
Room was exceptionally clean and spacious. Bathroom good size and shower excellent. Nice touches on arrival - plate of fruit nicely presented and large bottle of water. Various restaurants in the facility. Amazing value for price. Would stay again here for sure.
翻譯
住宿方回覆: Dear Valued Guest, Thank you for your wonderful feedback! We are delighted to hear that you found your room exceptionally clean and spacious, It is great to know that you enjoyed the variety of restaurants available at our facility and found the value for price to be amazing. Your positive comments mean a lot to us and will be shared with our team. We look forward to welcoming you back to Golden Carthage in the future.
Thanchanok T
入住於 2023 年 12 月
商務出差
2.0/10
發布於 2024 年 1 月 23 日
I have to stay in this hotel very often due to my work. And every time when we complained to the staff they acknowledged but problems never get solves. Noises problems. Door banging, furniture dragging noises from above of the room, staff shouting, staff talking outside of the room and any kind of noises you could imagine. The wall is so thin that u could hear anything and wake up in the middle of the night bc of the noises. I swear even late night like 9pm-2am there still noises of all I mentioned above like they dont care I dont know whether this problems accrues only on the 3rd flr or what but I can tell on the 3rd flr is way too hard to get well sleeps. If its noises from hotel guest i understand it could be temporary but most of the time and for a long time like furniture dragging, banging the door(like u open a door and let it closes itself), people shouting or whatsoever probably not from hotel guest right? Only if i could record videos so i can prove how loud it is in the room i stay.
翻譯
住宿方回覆: We apologize for the inconvenience you've been experiencing during your stays at our hotel. Your feedback is important to us, and we're sorry to hear that the noise issues have not been resolved despite previous complaints. We take such matters seriously, and we assure you that we will investigate this situation promptly. It's our priority to provide a comfortable and peaceful environment for our guests, and we understand how disruptive persistent noise can be to your stay. We value your feedback and we are committed to making the necessary improvements. Thank you for bringing this to our attention, and we hope to have the opportunity to enhance your future stays with us. Best regards E-commerce.
Fareeha100
入住於 2023 年 12 月
夫妻/情侶出遊
8.0/10
很好
發布於 2024 年 1 月 17 日
Good staff good hotel just wish pool was available. Breakfast needs more options such as toaster, scrambled eggs, hash browns etc staff dont understand english at breakfast. Hotel can order taxi for you. This hotel should have a private beach.
翻譯
住宿方回覆: Thank you for taking the time to share your feedback about our hotel. We're delighted to hear that you had a positive experience with our staff and overall enjoyed your stay. Regarding your suggestions, we appreciate your input on the temporary closure of the pool and your interest in having more breakfast options.Your comments about language comprehension during breakfast will be shared with the team for improvements. We hope to have the pleasure of welcoming you back for another positive experience in the future. Thank you for choosing our hotel. Best regards. E-commerce.
grislainh
入住於 2023 年 11 月
夫妻/情侶出遊
10/10
超棒
發布於 2023 年 12 月 13 日
Excellente literie, propre, personnel au top, gentil, serviable, souriant Je recommande cet hôtel dans lequel nous venons régulièrement et je viens d'y passer plus d'un mois J'y suis revenue et y reviendrai avec plaisir
翻譯
住宿方回覆: Nous sommes ravis de savoir que vous avez apprécié votre séjour dans notre hôtel. Nous sommes impatients de vous accueillir à nouveau avec plaisir lors de votre prochain séjour. Merci de votre fidélité et de partager votre expérience positive. C'est un plaisir de savoir que vous nous recommandez. À bientôt. E-commerce.
訪客用戶
入住於 2023 年 8 月
其他
10/10
超棒
發布於 2023 年 9 月 28 日
Personnel très accueillant et attentif, restauration au top, hôtel très propre, excellente literie, chambre spacieuse, grande salle de bain parfaitement équipée. Piscine magnifique. Service taxis efficace heureusement car Tunis n'est pas vraiment à côté. Le bruit des travaux parfois perturbant.
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訪客用戶
入住於 2023 年 9 月
其他
10/10
超棒
發布於 2023 年 10 月 29 日
Nous avons organisé notre team building dans cet hôtel, et ce fut une expérience exceptionnelle. La vue sur la mer est magnifique, le personnel est chaleureux, la pause café était délicieuse avec d'excellents gâteaux, et le buffet du déjeuner était incroyable. Bravo et merci pour ce séjour mémorable !
翻譯
訪客用戶
入住於 2023 年 7 月
夫妻/情侶出遊
6.0/10
發布於 2023 年 8 月 8 日
So, there are good and bad aspects to this hotel. We stayed five nights, so had a fairly in depth experience. To start with, we had booked a suite. When we booked in we were allocated a room and I kept thinking, surely this isn’t a suite. My French isn’t great, so there was a language barrier. But I even showed the reception girl my booking and she still got it wrong. After the second night, I asked again at reception and it turned out that there had been a mistake. They upgraded us from an ‘Executive’ room to a junior suite. That’s all well and good. They did refund the difference and give us a complimentary couples massage. The massage was truly excellent. There are three restaurants. A Tunisian one serving a la carte and buffet, a really good Italian and a fantastic authentic Indian. The Indian restaurant served some of the best food we’ve had. The Italian was also great. Really lovely staff too. The Tunisian one was awful. Ambivalent, couldn’t be bothered rude staff, over priced mediocre food and very busy. The outdoor pool was a godsend, and we used it every day. It’s a full sized pool and wasn’t usually too busy. Loved it, and spent a lot of time swimming and sunbathing. Really nice pool boy too. As we had a suite we had unlimited access to the VIP lounge. Nibbles and drinks on tap and again lovely staff. That was great too. Our second room ‘Junior suite’ was really big with a lovely sitting room, great bathroom and usefully, two toilets. However, there was an awful smell in there, that just wouldn’t go away. Overall, I wouldn’t go back. Considering we booked one of the best rooms in a five star hotel, attention to detail and customer service could be a lot better.