魏瑪萊昂納多飯店的評論

住宿方回覆: Hello xh307,Thank you for your positive review. We're glad you found our amenities satisfactory and our surroundings appealing. We're also pleased that you enjoyed our breakfast. We regret the oversight regarding the trash can in the bathroom and will make sure to address this. We look forward to welcoming you back at Leonardo Weimar.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Hello yuett521,Thank you for your outstanding review and for choosing our hotel. We're pleased to hear that you enjoyed the cleanliness of our rooms, the beautiful scenery, and our delicious breakfast. We look forward to welcoming you back to Leonardo Weimar on your next visit to the city.Sincerely,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Dear Guest,Thank you for sharing such a warm and enthusiastic review of your stay in our Deluxe Room. We are delighted that the park-facing view and the breakfast setting added to your experience.It is wonderful to hear that you found the breakfast plentiful and tasty, and that parking was convenient. Your walk through the park to the city center sounds exactly like the kind of memorable moment we hope our location inspires.We appreciate your note about the room’s character. Our hotel blends historic charm with modern comforts, and your feedback is valuable as we continually refine our services. It means a great deal that you chose to return after first discovering us during your studies.We look forward to welcoming you back to Leonardo Weimar for another enjoyable visit.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Dear Guest,It's heartening to see that you enjoyed your stay in our Comfort Room at Leonardo Weimar. We are indeed fortunate to be located next to a beautiful park, providing a perfect setting for our guests to relax and admire the scenery.We're pleased to know you appreciated the cleanliness of our room and found our location, a short walk from the city center, to be convenient. Your recommendation means a lot to us and we look forward to welcoming you back on your next visit to Weimar.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Sehr geehrter Gast,herzlichen Dank für Ihr positives Feedback und die hervorragende Bewertung. Es freut uns sehr, dass Sie sich in unserem Haus wohlgefühlt haben.Besonders Ihre Anerkennung für den Service in der Lobby und das Frühstück bedeutet unserem Team viel. Auch dass Sie unser vielfältiges Freizeitangebot mit Schwimmbad, Sauna, Fitness und Bowling geschätzt haben, freut uns außerordentlich.Es ist unser Anspruch, unseren Gästen einen rundum angenehmen Aufenthalt zu bieten, und Ihre Rückmeldung bestätigt uns darin. Wir freuen uns darauf, Sie bei Gelegenheit wieder im Leonardo Weimar begrüßen zu dürfen.Mit freundlichen Grüßen,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Dear Fengmicha671,It's wonderful to read about your detailed experience at Leonardo Weimar. You have noted our location, nearby park, and principled front desk service. We are indeed fortunate to be surrounded by such a beautiful environment and we're pleased that you liked it.Your comments about the convenience of our parking lot are appreciated. We understand that when our guests are travelling by car, easy parking is a significant aspect of their stay.We're sorry if there was any inconvenience due to the location of your room. Our goal is to ensure all our guests have a comfortable stay. Thank you for your rating and we hope to welcome you back one day soon.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Dear Guest,Thank you for your positive feedback regarding your stay at Leonardo Weimar. We are delighted to hear that you enjoyed the quiet surroundings of our hotel. We are fortunate to be located in a serene environment while also being easily accessible to central amenities. We appreciate your high ratings for cleanliness and service, and we strive to provide an exceptional experience for all our guests. We look forward to welcoming you back in the future.Sincerely,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Sehr geehrter Gast,herzlichen Dank für Ihre positive Rückmeldung und die tolle Bewertung. Es freut uns sehr, dass Ihnen der Aufenthalt im Comfort Zimmer gefallen hat.Besonders schön ist, dass Sie unsere Lage als praktisch erlebt haben und die Anbindung vom Hauptbahnhof für Sie überzeugend war. Ihr Lob zu Ausstattung, Sauberkeit, Umgebung und Service motiviert unser Team.Wir würden uns freuen, Sie und Ihre Begleitung bald wieder im Leonardo Weimar begrüßen zu dürfen.Mit freundlichen Grüße,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Dear guest,We are delighted to hear such positive feedback. We're glad that you found our hotel clean, our service excellent, and particularly that our room stood out amongst your travels. Your satisfaction is our top priority. We look forward to the opportunity of welcoming you back to Leonardo Weimar soon.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Hello Jens,We're sorry to hear about your recent experience at Leonardo Weimar. It's unfortunate that our service did not meet your expectations and we deeply regret any inconvenience caused. We strive to create a welcoming and friendly environment for all our guests.We appreciate your feedback about the hotel's decor and the issue with the vending machine. Your comments help us identify areas where we can improve.We hope to have another opportunity to serve you better in the future.Regards, Katrin Kraske, Guest Relations Manager Cluster East

住宿方回覆: Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards, Katrin Kraske, Guest Relations Manager Cluster East

住宿方回覆: Dear Stan,We are pleased to hear that you found our rooms clean and neat, and our service polite. Your satisfaction is our highest priority. We understand your comments regarding the parking fee. We strive to provide the best service at a reasonable price, and your feedback will be taken into consideration.We hope to welcome you back to Leonardo Weimar soon.Regards,Katrin Kraske,Guest Relations Manager Cluster East

住宿方回覆: Hallo Steffen, wir bedanken uns sehr, dass Sie sich unser Leonardo Weimar für Ihren Besuch in Weimar ausgesucht haben. Leider konnten wir Sie nicht vollständig mit unseren Leistungen überzeugen, was wir sehr bedauern. Ihre Anregung zur allgemeinen Zimmerausstattung nehme ich gern in unseren Modernisierungsplan auf. Wir freuen uns dennoch auf Ihren nächsten Besuch und verbleiben bis dahin mit freundlichen Grüßen, Katrin Kraske, Guest Relations Manager Cluster East

住宿方回覆: Dear Aliceminer,Greetings from Leonardo Weimar. We are pleased to learn that you had a positive experience during your stay with us. Your commendation of our general hygiene and quiet environment is greatly appreciated. While we note that you found our service satisfactory, we always strive for excellence in every aspect of our hospitality. We hope that on your next visit, we will be able to provide an even better service experience. We look forward to welcoming you back. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East