清邁長特拉度假村的評論

住宿方回覆: Thank you for staying with us. We appreciate your feedback and hope to welcome you back again!

住宿方回覆: Dear lamsear,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your disappointing experience during your stay. Please accept our sincere apologies for the inconvenience you encountered.We are very concerned about the issues you mentioned, including the outdated facilities, hygiene concerns, lack of shuttle service, and the service attitude you experienced. These do not reflect the standards we aim to uphold. Your feedback has been shared with our management and relevant teams for immediate investigation and corrective action.Regarding the check-in process, transportation services, and additional charges, we understand your frustration and will carefully review our policies to ensure they are clearly communicated and handled more professionally in the future.While we regret that we did not meet your expectations this time, we truly appreciate your comments, as they help us identify areas for improvement. We hope you might consider giving us another opportunity to offer you a better experience in the future.Warm regards,Chantra Khiri Chalet Chiang Mai

住宿方回覆: Dear Teeny JiThank you so much for your lovely review. We’re delighted to hear that you found our hotel perfect for relaxation and that you enjoyed the warm hospitality of our staff, the pleasant atmosphere, and our delicious food.Your kind words mean a great deal to us, and we’re truly grateful for your support. It was our pleasure to have you with us, and we look forward to welcoming you back again in the near future.Warm regards,Chantra Khiri Chalet Chiang Mai

住宿方回覆: Dear lochforever,Thank you very much for your kind review. We’re happy to hear that you found our location convenient and easy to access, and that you felt your stay was good value for money.Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back again soon.Best regards,Chantra Khiri Chalet Chiang Mai

住宿方回覆: 酒店非常感謝您的評價和讚美。我們非常高興您對我們的服務、清潔度和設施感到滿意。您的回饋將鼓勵我們改進並維持最佳標準。我們真誠希望未來有機會再次歡迎您。

住宿方回覆: 尊敬的客人，非常感謝您的回饋。我們很高興聽到您對我們酒店和客房的隱私和清潔表示讚賞。 如果服務等級未能完全滿足您的期望，我們深表歉意。由於我們位於一個安靜而僻靜的山谷，我們致力於保持一種平和的氛圍，但這有時可能會影響某些服務的及時性。請放心，我們正在不斷努力改進這一領域。 我們希望有機會再次歡迎您回來。此致敬禮 Chantra Khiri Chalet 團隊

住宿方回覆: Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our villa, along with the peaceful surroundings, delicious breakfast, and stunning mountain views. We appreciate your kind words and hope to welcome you and your family again in the future!

住宿方回覆: 尊敬的호근남준미정：非常感謝您入住我們飯店兩晚，並抽出時間分享您的寶貴回饋。我們很高興聽到您喜歡我們環保的氛圍，並認為我們的員工熱情友善。然而，對於您入住期間遇到的蚊蟲問題，我們深感抱歉。請放心，我們會認真對待您的回饋，並將努力改進，提升賓客的舒適度。我們非常感謝您的好評，並期待您下次光臨！此致，Chantrakhiri 團隊

住宿方回覆: Dear Bellnk,Thank you so much for your wonderful review. We’re absolutely thrilled to hear that you enjoyed the beautiful view, the accommodation, our staff’s service, and the relaxing atmosphere.It’s great to know that your stay during the non-peak season gave you the perfect peaceful and private experience you were hoping for. Your kind words truly mean a lot to us, and we’re so happy to have been part of your memorable getaway.We hope to welcome you back again soon for another perfect stay!Warm regards,Chantrakhiri Team

住宿方回覆: 感謝您的評論。我們非常高興我們的客人對我們的酒店感到滿意並留下深刻的印象，並希望有機會在未來再次歡迎您。謝謝。

住宿方回覆: Dear Kiyotaka Thank you very much for your kind review . We are delighted to hear that. We truly appreciate your visit and hope to welcome you back again for another pleasant stay! Best regardsChantra Khiri Chalet Team

住宿方回覆: Dear SuperCoolper,Thank you very much for taking the time to share your detailed feedback following your recent stay at Chantra Khiri Chalet Chiang Mai.We are truly sorry to hear that your experience did not meet your expectations, and we sincerely apologize for the many inconveniences you encountered. Please allow us to express our deepest regret regarding the incident of your fall, the condition and cleanliness of the room, and the confusion with our breakfast and service. Your feedback has been shared with our management team and all concerned departments for immediate review and improvement.We are, however, glad to hear that you appreciated the natural beauty of our hotel, the view from our restaurant, and that you enjoyed your dinner. Your compliments on the food truly mean a lot to our culinary team.Please rest assured that we are taking your comments seriously. We are currently revisiting our cleaning procedures, service training, and communication processes to prevent similar issues in the future.While we understand that your experience with us was disappointing, we do hope that you might give us another opportunity to better serve you and your family in the future.Warm regards,Chantra Khiri Chalet Chiang Mai

住宿方回覆: Dear NiteshkumarThank you for your kind words! We're glad you enjoyed our beautiful view.We hope to see you again on your next visit!Best regardsChantra Khiri Chalet Team

住宿方回覆: Dear JM__BRThank you so much for your lovely review. We’re delighted to hear that you found our hotel perfect for relaxation and that you enjoyed the warm hospitality of our staff, the pleasant atmosphere, and our delicious food.Your kind words mean a great deal to us, and we’re truly grateful for your support. It was our pleasure to have you with us, and we look forward to welcoming you back again in the near future.Warm regards,Chantra Khiri Chalet Chiang Mai