漢密爾頓華美達飯店的評論

住宿方回覆: Thank you for providing such detailed feedback. We’re glad to hear that our central location was convenient for shopping and dining, and we appreciate you noting the availability of both free and paid parking options. We apologize for the issues you encountered with the quilt and air conditioning. We will address these concerns to ensure the comfort of future guests. Your comments about room size and space are also valuable, and we will continue to explore ways to improve the overall guest experience. We truly appreciate your feedback and hope to welcome you back for an even more comfortable stay in the future.

住宿方回覆: Thank you for sharing your experience. We understand that the room may not have met your expectations in terms of size and condition, and we appreciate your honesty. However, we're truly pleased to hear that our team made a positive impression and was able to assist you with parking. Providing kind and helpful service is very important to us, and we’re glad that stood out during your stay. We hope to have the opportunity to welcome you again and provide an even better overall experience.

住宿方回覆: Thanks for sharing your thoughts! It sounds like the location was definitely a plus, but the outdated facilities, especially the shower, left something to be desired. I agree, for a quick stay where you’re mostly out and about, it could work well, but if comfort and room time are important, there might be better options.

住宿方回覆: Thank you for taking the time to share your experience. We sincerely apologize that the first room you were assigned did not meet your expectations. We understand how important comfort is, and we're sorry to hear about the issues with the air conditioning and the condition of the room. It's good to know that our team was able to quickly resolve the situation with a room change, and we truly appreciate your understanding. We will review the room for necessary maintenance and improvements to ensure such issues don’t arise in the future. Thank you for your kind words about our service, and we hope to welcome you back for a more comfortable stay.

住宿方回覆: Thank you for taking the time to provide detailed feedback about your stay. We’re glad to hear you appreciated our central location and found the front desk team friendly and accommodating in addressing your room concerns. We apologize for the initial inconvenience with the noise and are pleased that the room change improved your experience. Your comments about the condition of the hotel and room design are valuable as we continue to work on enhancing our facilities. We hope to welcome you back for an even better stay in the future.

住宿方回覆: Greetings from Ramada HamiltonThank you for taking the time to review our hotel and are happy that you enjoyed your stay with us, we look forward to welcoming you back in the futureKind RegardsMarketing Manager

住宿方回覆: Dear Guest,Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet expectations regarding sanitation, facilities, breakfast, and security. Your comments have been shared with our housekeeping, maintenance, and management teams for immediate review. We appreciate you bringing these concerns to our attention and regret that we fell short of providing the experience you expected.Kind regards,Ramada Hamilton

住宿方回覆: Thank you for taking the time to share your feedback. We're sorry to hear that our facilities did not meet your expectations. As an older property, we understand that some aspects may not suit every guest's preferences, though we’re continuously working to make improvements. We're glad you found the location convenient and appreciate your local recommendations. Your insights are valuable to us, and we will take them into account as we strive to enhance the guest experience. Thank you again for staying with us.

住宿方回覆: Hi there, Thank you so much for your feedback.We look forward to have you back on board!Thank you Team at Ramada Hamilton

住宿方回覆: Thank you for sharing your feedback. We’re glad to hear that you found our location in the city center convenient. We apologize that the room size and appearance didn’t meet your expectations, as we always strive to present an accurate representation of our accommodations. Regarding cleanliness, we take your comments seriously and will address this with our housekeeping team to ensure the highest standards are maintained. We’re also pleased that you appreciated our 24-hour check-in service. Your insights are important to us, and we hope to have the opportunity to welcome you back for a better experience in the future.

住宿方回覆: Dear Guest,Thank you for sharing your feedback and for highlighting our convenient location and parking facilities. We’re sorry to hear that aspects of the hotel felt dated and that there was confusion regarding the parking charges. Your comments are very helpful, and we will review both our facilities and our communication to ensure guests receive clear and accurate information. We appreciate your input and hope to have the opportunity to provide you with a more positive experience in the future.Kind regards,Ramada Hamilton