皇后花園棲居飯店-Design Hotels旗下

皇后花園棲居飯店-Design Hotels旗下的評論

皇后花園棲居飯店-Design Hotels旗下

1-2 Queen's Gardens, 威斯敏斯特, 倫敦, 英國查看飯店詳情
皇后花園棲居飯店-Design Hotels旗下
皇后花園棲居飯店-Design Hotels旗下皇后花園棲居飯店-Design Hotels旗下皇后花園棲居飯店-Design Hotels旗下
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皇后花園棲居飯店-Design Hotels旗下的真實房客評論

8.6/10
很好
114 則評論
驗證過的評論
位置8.4
設施8.5
服務8.3
衛生程度9.1
篩選依據:
排序方式:
所有評論(114)
好評(108)
附有照片/影片的評論(30)
交通便利(17)
周邊方便(16)
安靜舒適(15)
環境優雅(11)
有設計感(11)
近捷運站(8)
飯店裝潢棒(6)
餐點很棒(5)
負評(6)
訪客用戶
寬敞房
入住於 2025 年 7 月
好友出遊
15 則評論
10/10
超棒
發布於 2025 年 8 月 23 日
房間有點小,不過勝在麻雀雖小五臟俱全,在倫敦這個性價比算是OK的,要注意的是我們這個房型洗手池在廁所外面。
住宿方回覆: Thank you for sharing your thoughts! We're glad to hear you found the room well-equipped and good value for London. We understand the room size may feel compact, and we appreciate you pointing out the layout with the sink outside the bathroom — this helps future guests know what to expect. We hope to have the chance to welcome you again!
kuangqimao
舒適家庭房
入住於 2025 年 9 月
商務出差
5 則評論
5.7/10
發布於 2025 年 10 月 10 日
到倫敦幾次都住這裏,已連續兩次不滿意,特寫個評論。每次預訂,實際入住房間與圖片均不相符。酒店方面安排房間,既不給樓層好的,也不給房型好的。本次預訂的房型,圖片是沿街的(我也入駐過沿街的相關房型),但給我的是內窗的(Room 131),多次與前台交涉,均無果。 曾經為此事給攜程打電話投訴過,攜程表示會督促酒店更換照片,亦無果。 對此特別不滿,望大家不要踩坑。
Nada ElHamshary
寬敞房
入住於 2025 年 1 月
好友出遊
7 則評論
10/10
超棒
發布於 2025 年 4 月 25 日
入住女王花園,享受寧靜清爽的住宿!酒店擁有寧靜的氛圍、周到的設計、環保的裝飾和友好的員工。坐落在安靜的位置,但靠近一切 - 是倫敦的理想度假勝地。
原文以 Google 翻譯
住宿方回覆: 親愛的 Nada,感謝您的精彩評論!我們很高興聽到您在 Inhabit Queen’s Gardens 度過了一段寧靜而愉快的時光。很高興得知您欣賞我們平靜的氛圍、環保意識以及員工的友好態度。我們很高興我們的地理位置能夠滿足您的需求,為您提供一個寧靜的休憩之所,同時又靠近一切。我們期待將來再次歡迎您! 誠摯的問候 Aishanya Singh
9902****
舒適雙床房
入住於 2025 年 5 月
好友出遊
7 則評論
4.5/10
發布於 2025 年 7 月 19 日
這是一家沒有誠信的酒店。我們於入住前13天預訂了兩間有窗的客房,並付清全款鎖定房源。但是,辦理入住時被分配到了地下室,地下室有個無法打開的門可以看到天井透下的光線。室內陰冷潮濕,幸虧到達當日倫敦高温,才勉強入住,如是冬天,簡直不可想像如何住。和前台反映,這不是我們預訂並鎖定的房源,得到的答覆是:沒有其它房源了,那麼,請問,我們預訂的房間分配給了誰?我們提前付款了全部房款鎖定房源又有何意義?看評論有説這家酒店經常把有色人種安排在地下室,看來不是謬傳。再説服務,酒店碰到的每一個服務人員都面無表情,對面相逢也是視而不見。房間更是小的可憐,每一件傢俱、用具都很mini,洗臉池和烤魚盤差不多大,洗個臉水花四濺。總之,體驗極差,非常不推薦。
住宿方回覆: Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience did not meet your expectations.We want to be very clear that we do not discriminate against anyone for any reason. Our team is committed to treating all guests equally with respect, fairness, and professionalism at all times.With regard to your booking, we can confirm that the correct room category was assigned based on the reservation details received. If there was any confusion or if the room did not meet your expectations, we sincerely regret that and wish we had been given the opportunity to resolve it during your stay.We also regret that our service did not come across as warm and welcoming, as we always aim to create a positive experience for our guests. Your feedback has been shared with the team to ensure improvements are made.Thank you again for your comments. We wish you all the best in your future travels.
1381078****
大床房
入住於 2025 年 5 月
家庭出遊
3 則評論
2.0/10
發布於 2025 年 7 月 14 日
這間酒店存在欺詐行為,差評,請大家小心避坑: 1. 首先大床房,床的直徑不是網上標識的1.51米,而是1.31米;入住後非常詫異(第一次遇到酒店的這種欺詐行為),跟前台討論更換房間,前台經理説,我們沒有更大的床,你如果堅持的話,可以把你安排在地下室有雙床的房間,但我們不想住在地下室,因此衹好接受現狀。 2. 房間極小,除了床,人轉身的空間幾乎沒有; 3. 所謂的皇后花園酒店,完全沒有花園,也沒有花園景觀的房間,房間外除難看的建築羣屋頂外,就是街景; 4. 酒店太小,無法提供早餐自助;衹能提供早餐菜單組合(總共衹有6個組合,且食物種類高度重合,例如,組合1和2的差異,僅僅是素食香腸還是肉香腸)供選擇,服務生送過來。 5. 欺詐:入住酒店時經信用卡扣除了50英鎊,以免有其他消費(房間費用在入住前已經預付);7月3日離開酒店時,前台説,24小時內會給我解凍這50英鎊;結果到7月10日電話酒店,仍未解凍,説是要請示經理,7個工作日之內才能解凍;今天已經7月14日,我仍未收到50英鎊的解凍通知。
住宿方回覆: Thank you for your review
whiskyQQ1
大床房
入住於 2025 年 7 月
商務出差
24 則評論
10/10
超棒
發布於 2025 年 8 月 25 日
冷氣足水壓好。地点不熱鬧周边配套比較差。最近的要去到Paddington station才有吃飯咖啡店
住宿方回覆: Thank you for your feedback! We're glad to hear you were satisfied with the air conditioning and water pressure. We understand that the surrounding area may feel quieter and has fewer dining options nearby. For future stays, our team would be happy to recommend some nearby spots or help with directions to Paddington Station where more choices are available. We appreciate your input and hope to welcome you again!
_M1391159****
舒適雙床房
入住於 2024 年 6 月
家庭出遊
6 則評論
10/10
超棒
發布於 2024 年 7 月 27 日
非常漂亮的酒店,開在這裏之後,心裏不禁哇一聲,地理位置優越,內部十分優雅。地理位置優越,區域很安全。清晨走出去吃早點 去地鐵哪個景點地址都不遠。一層區域十分方便。十分推薦 完美的住宿體驗
住宿方回覆: Thank you for your wonderful review! We’re delighted that you were impressed by our hotel’s beauty, elegant interior, and convenient location. It’s great to hear that you found the area safe and enjoyed the proximity to local attractions and dining options. We’re thrilled that you had a perfect stay and appreciate your high recommendation. We hope to welcome you back soon!
Yaozhuaimimi
入住於 2024 年 5 月
家庭出遊
10 則評論
6.7/10
發布於 2024 年 6 月 20 日
有這個預算可以選更好的,酒店位置是挺好的。 本着第一次的好印象,這次帶媽媽旅行沒有猶豫就直接預訂了。結果讓人很失望。 本身房子是老房子翻新改造,噪音問題是個問題。樓上的説話聲會聽見。住3樓,4樓洗澡的時候3樓水管會有聲音。 酒店的衞生也是個問題,換了三個有咖啡機的房間,咖啡機都有不同程度的發黴,反映了也沒有跟進處理。 提前了三個月預訂,但最後卻沒有溝通好房間,因為房間天花板噪音問題溝通的時候,當晚黑人值班經理還對我問出了,what are you going to do if we don’t have twin room? 發生問題解決問題提出解決方案難道不是酒店的責任?最後我提出降級為單人房。但是也沒有阻止我在3天內換了5個房間的事實。 還有關於房間按金的問題,大家要記得跟酒店確認按金退回進度。 PS 第一次入住完後我還寫了小紅書大力推薦的,第二次入住完也寫了小紅書,但是是吐槽。我再也不會住這個酒店了。
住宿方回覆: Thank you for taking the time to share your feedback with us. We deeply regret that your recent stay did not meet the high standards that we strive to provide, especially after your positive first experience.We sincerely apologize for the noise issues and the cleanliness problems you encountered, including the coffee machine situation. This is certainly not the level of service we aim to offer, and we are taking your comments seriously to ensure these issues are addressed and rectified.We also apologize for any inconvenience caused by the communication breakdown regarding your room. Our goal is always to provide solutions that ensure our guests' comfort, and we're sorry to hear that this wasn't the case during your stay. We will be conducting further training with our team to prevent similar situations in the future.Regarding the deposit, we appreciate your advice and will work on improving our process to ensure that refunds are handled more efficiently.We understand your disappointment and appreciate your feedback. While we regret that this experience has led to your decision not to return, we hope you might reconsider in the future, giving us another opportunity to provide you with the stay you originally enjoyed.Thank you once again for your honest review.
E4813****
舒適雙床房
入住於 2024 年 7 月
好友出遊
4 則評論
10/10
超棒
發布於 2024 年 8 月 10 日
環境十分乾淨整潔,衞生間也很好,房間設計也比較有特色。服務也很到位。離帕丁頓火車站較近,方便我趕飛機。
住宿方回覆: Thank you so much for your kind review! We’re thrilled to hear that you enjoyed the clean and tidy environment, the unique room design, and our service. It’s also great to know that our location near Paddington station was convenient for your travels. We look forward to welcoming you back in the future! Safe travels!
匿名用戶
入住於 2024 年 5 月
獨自出遊
5 則評論
9.0/10
滿意
發布於 2024 年 6 月 12 日
房間有點小,沒有衣櫃,一個人夠住,兩個人就很勉強了 但地點很好,服務也很好,樓下餐廳的早午餐也很好吃,可以坐著看窗外,超級Chill 樓下似乎還有瑜珈房可以預訂課程
住宿方回覆: Greetings from Inhabit Queens Gardens,Thank you for taking the time to share your feedback with us! We are thrilled that you enjoyed your visit, and we really appreciate that you chose Inhabit Queen's Gardens.We look forward to welcoming you back soon, and we are thrilled you had an enjoyable stay with us.Warmest Regards,The Inhabit Team
M26412****
入住於 2024 年 4 月
夫妻/情侶出遊
4 則評論
10/10
超棒
發布於 2024 年 5 月 14 日
隱藏在西敏住宅區的寶藏酒店。房間雖然小了一點,但裝修是我喜歡的風格,乾淨整潔。一樓的公共區域佈置温馨舒適,早餐也很棒!staff都很nice,因為拆開兩個訂單訂的房間,中途為了確保不用換房間溝通也很順利。下次來倫敦還會繼續選擇這裏~
住宿方回覆: Thank you for taking the time to share your feedback and choosing to stay at Inhabit Queen's Gardens.We are delighted to hear that your overall experience was enjoyable and have taken all of your comments into close consideration.Once again thank you for the detailed feedback and we are looking forward to welcoming you back at Inhabit again!
訪客用戶
入住於 2024 年 3 月
好友出遊
1 則評論
9.5/10
極佳
發布於 2024 年 5 月 29 日
First time traveling to London with friends and I booked a room at the Inhabit Queen's Gardens. The location was perfect...about 4 blocks from Paddington Station, which made it very easy to get to. Upon arrival the hotel upgraded my room without me even asking! They put me in a larger room that was super clean...I'm a stickler for things like that. The room had everything I needed. I especially liked their "spa" touches from the robes, to the soaps, to the shampoo & conditioner. Each day when they turned down my bed...they left a diffuser on with the scent called "clean." I loved walking into my room to the fresh scent. The hotel is also vegan. So, no meats at their café. But, I didn't mind at all since the food was healthy, clean and delicious. Note: this is a cashless hotel. So, even if you order a cappuccino you have to give them your charge card. Didn't bother me at all, but others might want to use cash at times. The staff are wonderful. Super friendly and always around to offer you help. Our first night there they pointed us to a wonderful pub literally across the street called the Cleveland Arms. We ended up going there 4 times during our trip! While I did not use their spa services, I would highly recommended this hotel and if I ever return to London, which I hope to do, I will stay here again :)
翻譯
住宿方回覆: Dear Cheryl,Thank you for taking the time to leave such a positive review. The team and I are so happy to hear that you enjoyed your stay with us at Inhabit! We greatly appreciate your detailed feedback and we are pleased to hear that you enjoyed the facilities and amenities we have to offer. As a team, we strive to exceed our guest’s expectations and a review such as yours is so rewarding when the team's efforts are noticed by our guests, I will personally share your compliments to the entire team. Once again, thank you for sharing such kind comments, I do hope we have the pleasure of welcoming you back to London and Inhabit hotel in the near future.Warmest Regards,The Inhabit Team
訪客用戶
寬敞房
入住於 2025 年 5 月
家庭出遊
17 則評論
9.5/10
極佳
發布於 2025 年 7 月 18 日
Quite hard to find the hotel if it is your first time here. Everything is good especially the restaurant downstairs.
翻譯
住宿方回覆: Thank you for your review
Tokitoby
入住於 2024 年 1 月
夫妻/情侶出遊
26 則評論
10/10
超棒
發布於 2024 年 3 月 1 日
Inhabit Queen’s Gardens酒店距離帕丁頓車站(Paddington Station)有不到10分鐘步行路程,是一家優雅而舒適的酒店。第一天晚上我們的房間被安排在地下室,下水道有點臭。我們要求換房間到其他樓層,接下來的兩晚就安排在一樓。房間很寬敞而且很乾淨。淋浴很熱,床很舒服。每層樓的水站都無限供應水、茶和咖啡,這對我來說是一個很大的優勢。前台工作人員友好且樂於助人,讓您住得非常愉快。
原文以 Google 翻譯
住宿方回覆: Thank you ever so much for staying at Inhabit Queen's Gardens. I greatly appreciate the time you took to leave a review, and we are pleased to hear that you enjoyed the facilities and amenities we have to offer. The team care deeply about our guests’ experiences, so it means a lot that you had a memorable stay at our hotel.Once again, thank you for sharing such kind comments, I do hope we have the pleasure of welcoming you back to the hotel very soon.
_WeChat276124****
入住於 2024 年 1 月
獨自出遊
3 則評論
10/10
超棒
發布於 2024 年 2 月 23 日
這家酒店住了四晚,剛到倫敦的頭兩日住了兩晚,從愛丁堡回來又住了兩晚,第二次入住給我升級了房間,房間號304,不得不説,4號房間的位置最好,原本給我的是1層的房間,不想住低層,商量換房,告訴前台是第二次入住,最後安排在了3層 環境:位於西敏富人區,走一段路到Paddington車站,交通方便。實在是太喜歡這個區了,可以走路去諾丁山,去海德公園,去肯辛頓公園,走路就到 服務:酒店的工作人員都好nice,你對人笑臉,別人肯定也會熱情迴應呀 衞生:沒有嫌棄的地方,入住過程都好乾凈
6/11
住宿方回覆: Thank you for your kind words. We dedicate time and effort to ensure our guests feel welcomed and comfortable, so it means a great deal to us that you had a wonderful stay with us. We hope to host you again in the near future! Warmest regards, The Inhabit Team