This is a rather disappointing stay. I hope we can get a proper compensation.
1. The bathroom does not have any basic toiletries, not even hand soap. We had to go down to reception to ask and was given hand lotion and told that it works as hand soap?!?
2. Breakfast is not ready at 7am. Breakfast is supposed to serve from 7 - 10am. On first morning, breakfast spread was not complete because chef came to work late. (Photo shows what was available to guests). We had to leave to catch our day tour bus so we barely ate anything. On the next day, no breakfast was served because there was issues with gas.
3. Room cleaning was not complete. Room cleaning only made the beds and refreshed the towels. The dustbins were not emptied and the toilet papers were not replenished.
旅客若想住在愛丁堡的西區,那麼愛丁堡西區希爾頓歡朋飯店將會是一個便捷的選擇。乾草市場火車站位於距離該飯店大約600m的地方。著名的景點Edinburgh Printmakers、Leamington Lift Bridge和Lochrin Basin均可步行很短距離到達。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供24小時熱水和吹風機,讓您感受到賓至如歸的享受。飯店設有酒吧,您可在這裡放鬆身心,享受貼心的服務。除此之外,周邊餐飲種類繁多。Palm Court at The Balmoral(西餐)供應一流的推薦美味-女王加冕雞,Number One at The Balmoral(西餐)提供的菲力牛排備受好評,Loudons Fountainbridge(咖啡店)的班尼迪克蛋也是來這裡遊玩不容錯過的美味。顧客可以在飯店盡情的享受各種體育設施,如在健身室鍛鍊。飯店配備有會議廳和商務中心,可供旅客使用。多國語言工作人員的服務,將為您消除在異國的語言障礙。
坐落於海馬基特的安居城西區公寓式飯店(Staycity Aparthotels West End),會讓您在愛丁堡擁有別樣的體驗,開展一段難忘的旅行。飯店地理位置優越,駕車至乾草市場火車站僅需500m 。旅客們會發現Sabai Sabai Thai Massage、The Secret Beauty Garden和Mind and Body Thai Spa距離飯店都不遠。優美的環境,再搭配上細緻周到的服務,飯店的休閒區定能滿足您的品質需求。飯店設有24小時櫃檯諮詢服務,為下榻至此的您提供最貼心的行程安排。停車場會對入住飯店的顧客開放。