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5星級

愛丁堡 - 喀裡多尼亞華爾道夫飯店
4/5124 評價

愛丁堡 - 喀裡多尼亞華爾道夫飯店

西區 愛丁堡|距離王子街花園0.56km
Our assessment of our 3 night stay at the Waldorf was mixed. The hotel was very nice and as a Diamond member we were upgraded to a castle view room. The complimentary breakfast was very good and the front desk staff were generally helpful. We did have a problem one night with the light fixture leaking water from the ceiling. This may have been due to a rainstorm one night and staff brought a bucket to catch the leaking water. The biggest problem, however, occurred after checkout. At the time of checkout I was told that the hotel printer wasn’t working so they would email me my receipt. Since all 3 nights were paid for with HH points I asked if there was a zero balance and was told yes. Later that day I received the final bill and was charged over $1,000 on my credit card for all three nights. I immediately called the hotel and was told by in house reservations staff that my reservation had been cancelled when I didn’t show up. I reminded them that we had been staying with them the last 3 nights and had no problem at checkin on the scheduled day. In fact I confirmed our arrival time several hours before checkin. So they didn’t know what the problem was but would talk to the reservations manager when they were free. In the meantime I called the Hilton diamond desk and again was told that someone had cancelled my stay with points and it had been rebooked by someone as a cash stay and they were not sure what the problem was. My points had even been put back onto my account by someone. By now I am a bit irritated. I finally receive a call back from the hotel reservation manager who tells me that the Waldorf had a computer glitch on our arrival date and that all hotel reservations had been cancelled and had to be manually reentered by hotel staff. However, Hilton hotels have no way to make reservations using points so they made them as a cash payment. Thereby the $1,000 bill. Now glitches are bound to occur sometimes. However, all of this angst could have been avoided by telling me at checkin about the problem and I could have immediately rebooked the room using points while standing at the front desk. The hotel did ultimately reverse the charges and apologize. However. this shouldn’t happen at a property like the Waldorf.

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瀏覽用戶對愛丁堡飯店的評價

正在尋找王子街花園附近的飯店嗎?比較房價及評論,找到自己的理想住宿。
漢諾威71套房住宿加早餐旅館
4.1/542 評價
愛丁堡新城
I booked a junior suite with garden view & patio. I got a dirty, musty and smelly small basement room next to the kitchen with a view on a wall & noisy frying exhaust (from full haggis Scottish breakfast to fish & chips all day). This isn’t a suite or an apartment. It’s overpriced accommodation (over £200/night) and a scam. I expressed my distress a couple of times. Nobody cared. Noise from the street was intense at night. I will never go back and do not recommend this place. I cannot comment on rooms on upper floors, but avoid the room Nb 1 at all costs! There is no reception, this isn’t a hotel in any way shape or form. They care for the little cafe on the ground floor and just make money from the rooms. I’d prepaid so I had to stay. On the plus side the location is very central and the sheets/towels were clean. The rest of the room and especially bathroom was filthy and unmaintained. The photos will speak for themselves. Too bad you can’t smell through the photos or hear the exhaust or street noise.
愛丁堡王子街普瑞米爾飯店
4.4/547 評價
愛丁堡新城
除了酒店很棒的位於中心的位置,還有很好,樂於助人友好的員工。我們的房間在前面,可以俯瞰花園和高地-我們可以看到煙火晚會的美景!房間很寬敞,床超級舒服(就和總統床一樣)。(試過幾次他們的床,我們現在打算為自己買一張這樣的!)。早餐很好吃-沒有很乾的培根或者香腸-菜肴似乎也經常替換。明年Fringe旅遊,我們肯定還是會訂這家酒店。
愛丁堡喬治洲際飯店 - IHG 旗下飯店
4.3/568 評價
愛丁堡新城
這是我們第二次入住這家酒店,我們住了將近一個星期。您無法打敗喬治街的位置,就在市中心,靠近商店和餐館。酒店很漂亮,房間和浴室都很好。特大牀有很好的牀墊和枕頭。有一個保險箱。自從我們上次covid前入住以來,他們似乎已經升級了,包括(所有房間)的空調。正如你在大城市所預料的那樣,房間相當小,酒店也不完全安靜;也取決於你房間的面孔。我們正好在電梯旁,我一般不喜歡。我想知道是不是因爲我們通過信用卡預訂而不是直接預訂的。似乎有時也有“懲罰”。房間每天都有水、美味的曲奇和小吃。你可以用濾器單獨製作一杯滴咖啡,比速溶咖啡好得多,但不如尼濃咖啡,IMHO。我們含早餐,印刷出版社簡直太棒了,早餐,任何一頓飯,晚晚的雞尾酒和威士忌。布爾& Co 是一家咖啡店,也就在隔壁,外面有桌子。喜歡那個地方。酒店的服務很棒。我們丟了一個手提箱,每天檢查狀態和更改送貨地址時得到支持。護髮素似乎短缺,第一天沒有打擾的跡象,早上8點被吵醒,但這並沒有破壞我們對酒店住宿的享受。我們期望能回來。
佈雷德公寓 - 曼斯利公寓飯店
4.7/5114 評價
愛丁堡新城
以前和我的家人住在倫敦的No 1 The Mansion Apartments公寓,我預訂了2020年我的兒子在倫敦的優秀物業的住宿。這是直接與他們預訂的不可退款的預訂。由於邊境關閉,他無法旅行,我被告知我的錢已經貸記在賬上。今年早些時候,當他在大學休息期間前往蘇格蘭時,我聯繫了他們。我無法對我收到的服務感到更快樂。我3年前支付的所有錢都坐在信用中。我能夠使用這些信用記錄預訂在因弗內斯的高地公寓和愛丁堡的布拉德公寓的住宿,他想旅行的日期。他說,兩間公寓都很棒。由於如此出色的客戶服務,我肯定會再次預訂他們的一個屬性,當我們在英國下一個,並將直接與他們一起,因爲很容易解決這種看不見的複雜性。
蘇格蘭迪斯提尼公寓 - 切赫姆亨特套房
4.6/548 評價
愛丁堡新城
令人敬畏的地方,它正好在所有的中間,但晚上在城鎮的主要區域仍然非常安靜。距離愛丁堡城堡和周末城市市場等許多景點僅有幾步之遙。公寓有一個洗衣機/乾衣機組合所以我們能夠洗完衣服,還有一個完整的廚房,每當我們想要一個安靜的夜晚。沒有電梯,但我們每天都到處走,所以它沒有打擾我們採取凝視。我們從公寓看到了城堡,當我們不想在公寓裡做點東西時,附近有很多地方可以吃。期待再次入住這裡!
命運蘇格蘭漢諾威公寓飯店
4.4/547 評價
愛丁堡新城
專業人士 - 位置非常適合在愛丁堡度過週末,就在王子街和玫瑰街附近,地理位置優越,適合任何數量的酒吧,餐館和觀光。公寓非常乾淨和現代,廚房設施很好(如果需要)。然而,有很多樓梯不適合任何有行動不便的人。缺點 - 發送的入住確認是爲錯誤的公寓,所以我們無法在抵達時進入,然後被告知我們已經被移動了。我們沒有給我預訂的公寓,它比預期的要小,沒有視野,看一個辦公樓和一個有一隻死鴿子的骯髒的屋頂區域!我本來要求加一張牀,我確信會在公寓裏,但是一張便宜的摺疊牀卻被放在錯誤的公寓外面,這意味着我不得不把它擡上2-3樓梯,自己補上,在收取每晚15英鎊的費用之前!如果住在這裏,請注意所有小字體作爲額外的押金費用(200英鎊)也將在你入住之前沒有警告,並在離開後保留3-5天,直到他們檢查公寓。

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