柏林鄰近Bärenbrunnen的飯店

不錯的酒店,不是真的中央,但外面的公共交通很好。早餐夠好,房間不錯。酒吧和餐廳的開放時間有點短,可能是因爲covid。車庫價格合理,感覺安全。

好地方，優秀的房間，壯觀的浴室。 在意大利餐廳你吃得很好但是很貴。大樓內沒有自助餐廳。不幸的是，接待處或餐廳裡沒有人會說西班牙語，這對於這種規模和國際化的酒店來說是非常奇怪的。

當然,是經濟型酒店!因爲房間裏沒有椅子,只有一隻乙烯基的麻襪,你需要把它作爲牀頭櫃加倍;電插座很少,牀邊沒有;沒有長鏡子(我是一個表演者,需要一個);洗手檯沒有櫃檯;只有一個吸盤,可以放毛巾或掛洗浴用品(一個或另一個不要都放!);只有一個枕頭;硬牀墊;小的熱悶房。而且,更讓人感到不快的是,沒有免費的咖啡或茶(是歐元2.50);早餐費用是歐元9.50,而且提供很少的純素食選擇,甚至沒有植物牛奶爲你的咖啡。當我簡單地詢問早餐和純素食選擇的費用時,桌子後面的女人是屈尊俯就的。我會說酒店很乾淨,步行即可到達很多便宜的餐廳/街頭美食。然而,永遠不會再選擇住在這裏!

Our room facing the road was compact but absolutel spotless and had all we needed, including a fridge. There was lots of road noise and the room also got quite hot. We were on the 5th floor. There was air conditioning available, but we did not use it. Staff were really friendly and helpful. Not much choice of drinks in the bar, no Brandy or Weinbrand, but fortunately there are lots of restaurants nearby. Location is great, bus from the airport stops outside and it's easy to get anywhere on public transport. Not the cheapest hotel but I certainly would stay here again

I stayed in the hotel on 8 December for one night with my wife, 3 years old son and 2 months infant daughter. Upon check-in we received an upgrade and a welcome drinks voucher being a Platinum member of Accor. I informed the reception that I would like to have a late check-out up to 2 PM because I will be outside at other part of the city for a meeting and might be late in afternoon. The reception agreed to it and told me that Platinum members have free late check-out. I also asked if the hotel honors Accor Ambassadors and the hotel refused that they are a franchise and they do not. The room given to us was Room 54 and it was good and hot as per the weather condition, 0 degrees outside. The beds were comfortable. After check-in and leaving the luggage in the room, I came to the lobby and I was working on my laptop when my wife informed me by phone that the bathroom was having a bad smell and the shower area had a problem, the water does not drain. I checked it and came back to the reception. The manager herself was available at reception and I informed her about the issue. She said she will get it checked. I went back to the lobby to work on my laptop. Despite complaining, the issue was not solved neither we were given any feedback. Next day I could not take a shower before going to work because there was plenty of water from the previous day. I tried to fix the drainage by myself but the water was taking a lot of time to drain. I left the hotel for the meeting. Around 11:45 AM my wife called me and said that the hotel wants her to check-out. I told her that I will send an email to the reception, if they come again tell them that I sent them an email and if they insist, come to the lobby with the luggage but it was difficult for her to come out with the luggage and the infant at same time. My wife had a health issue and it was not possible for her. I did not had local German calls allowed on roaming. I only had an internet SIM for EU. I excused the Deputy GM of the company I had a meeting with and sent the hotel an email. The Deputy GM asked me if there is a problem and I explained her that the hotel wants my wife to check-out now and being a Platinum member the late check-out is possible and I already had it discussed yesterday. She offered me to talk with the hotel directly using her mobile. She dialed the number and phone was on speaker. The phone was answered by the manager herself. I was told by the hotel that the hotel is fully booked but they lied, I checked later and several rooms of all categories were available including the one I stayed. I made a reservation for the same category of the room I am staying in just to show them that they lied and that the hotel is not fully booked. Reservation was late canceled as cancelation was free until 6:00 PM. I returned to the hotel as soon as I can and we checked-in to another Accor hotel. We are staying in Accor hotels since a long time and we never had such issues. In short the said hotel is

自助性酒店，初次體驗的客人大概都要花費點時間和精力去了解，才能成功入住。 酒店沒有前台，需要行李寄存的很不方便。

Great hotel, clean, modern, good facilities, excellent breakfasts. Located across the road from sections of the Berlin Wall, with its interesting wall art murals & graffiti. And a short walk to the boats that can take you for a short cruise down the Spree River. The hotel is just a few hundred metres walk to the 'Warshauer Strasse' S-bahn & U-bahn station, from which you will be able to take a train to any of the sights you wish to visit in Berlin. Peter: Australia

During my recent stay at your hotel, I encountered a number of issues that affected my overall experience. While the hotel appeared relatively new and clean, there were several areas where improvements are needed. 1. Blocked Floor Drain: One evening, as I prepared to take a shower, I noticed that the floor drain was completely blocked. This was highly inconvenient and unexpected. As a hotel guest, I believe it is not my responsibility to unclog drains manually. The task was unpleasant and should have been addressed by the hotel staff promptly. 2. Lack of Proper Cleaning Services: The cleaning services provided during my stay were disappointing. We had to repeatedly request basic cleaning essentials such as vacuuming and toilet paper. It was frustrating to spend a significant portion of our vacation time coordinating with the cleaning staff, especially considering that our requests were not excessive. 3. Inadequate Floor Cleaning: Upon arrival, we noticed that the floors were dirty and had not been properly vacuumed. This gave a poor first impression and indicated a lack of attention to detail in maintaining cleanliness. 4. Inconsistent Trash Management: The handling of trash was inconsistent. While one of the trash cans was emptied, the other remained full, suggesting an incomplete job by the housekeeping staff. Consistency in maintaining cleanliness is crucial for a pleasant guest experience. 5. Inconsistent Towel Change Service: The towel change service was also inconsistent. Some days, the towels were replaced, while on other days, they were not. This inconsistency can leave guests feeling uncertain about the level of service they can expect during their stay. 6. Misleading Information about Air Conditioning: One of the most significant issues we faced was the absence of the air conditioning system that was promised on ***********. This was particularly problematic as we had a family member with asthma, and the lack of cool air aggravated their symptoms. False information provided regarding amenities is not only misleading but also poses potential health risks to guests. I hope this review provides comprehensive feedback that will assist the management in identifying areas for improvement. It is my sincere hope that necessary actions will be taken to rectify these issues, ensuring that future guests have a more positive and comfortable stay at your hotel. Due to these problems, we decided to check out a day earlier than planned. We hope to hear from you regarding our concerns and the appropriate resolution to address the issues we encountered during our stay.

我和可愛的女兒去這家酒店度假了一週中。有了UBER,到酒店大概要10歐元。入住很順利,桌子後面的老人不太友好,但相當高效,這很好。我們支付了旅遊稅,併爲我們的房間買了一把房間鑰匙。我們在網上支付了大約80歐元一晚,我們有一個房間,後面有三張牀。房間乾淨簡單。一張桌子,帶大屏幕電視,一個淋浴房,帶廁所和洗臉盆。淋浴還可以,但我們不喜歡淋浴簾。另外,水大概會暖和五分鐘,但對我們來說並不會感到困擾。每天用新的亞麻布和毛巾清潔。早上可以吃早餐,但必須付錢。我們沒用,酒店就在柏林市中心靠近庫爾弗斯坦斯特拉塞和大壩附近,很方便,離U-Bahn和巴士也很近。

若想要遊覽柏林，瑞克斯工作室套房將會是一個不錯的的住宿之選。S Sonnenallee位於距離該飯店大約800m的地方。著名的景點Café Achteck、Woanders Bar和Laserstar Lasertag Berlin均可步行很短距離到達。從飯店到Hermannplatz遊覽很方便，Werkstatt der Kulturen和Bekenntniskirche也均在附近。飯店提供的休閒設施，旨在為旅客營造多姿多彩、奢華完美的住宿體驗。多國語言工作人員的服務，將為您消除在異國的語言障礙。