察殿曼谷沙吞飯店式公寓的評論

住宿方回覆: Dear Valued Guest,Sawasdee Krub! Thank you very much for taking the time to share your recent experience at Chatrium Residence Sathon Bangkok. We sincerely appreciate your feedback, as it helps us to continually improve our service and guest experience. We are pleased to hear that you enjoyed the convenience of our check-in process, the attentiveness of our reception team, as well as the lively atmosphere at the swimming pool and the quality of our breakfast offerings. Your recognition of our convenient transportation options and overall guest services is truly appreciated. At the same time, we sincerely apologize for the areas where we fell short of your expectations, particularly regarding room cleanliness. Please rest assured that we have addressed your comments with our housekeeping team to ensure more thorough inspections and higher standards are consistently maintained. We also acknowledge your observation about our location. While our property is nestled in a peaceful neighborhood ideal for relaxation, we understand the importance of accessibility, and we are glad that Grab and other transportation options made your travel more convenient. We truly value your feedback and your patronage. It is our hope to welcome you back soon for an even more seamless and comfortable stay. Should you require any further assistance or have additional feedback, please do not hesitate to contact us directly.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: 親愛的客人，感謝您抽出時間分享您於 2025 年 4 月入住我們位於曼谷察殿沙吞酒店的豪華單臥室套房的寶貴反饋。我們很高興得知您對我們的周圍環境、設施和清潔度感到滿意，並給予了滿分 5 分。我們也感謝您對我們的服務和飯店公寓的使用年限的評價。我們了解您對我們的服務回應時間和我們的內部管理標準的評價。對於您在這些領域遇到的任何不便或不足，請接受我們最誠摯的歉意。您的回饋對我們至關重要，我們正在積極審查我們的營運程序，以確定我們可以提高響應能力的領域，並確保在客人體驗的各個方面（包括客房服務）始終保持高水準的服務。關於您對酒店年齡的評論，我們為我們作為一家服務客人多年的知名酒店公寓而感到自豪。正如您所說，近年來我們進行了部分翻新，以確保我們的設施保持舒適和現代化。我們不斷努力平衡我們現有酒店的魅力與現代標準，為所有客人提供愉快的住宿。我們也感謝您對我們的游泳池和健身中心的回饋。我們很高興您發現我們的健身設施齊全。我們理解游泳池有時會擠滿家庭，我們感謝您的理解。最後，我們很高興您發現附近有咖啡廳和 7-Eleven 便利商店，這對您的住宿很有幫助，並且您發現乘坐計程車很方便。我們也注意到您對我們飯店的禁煙政策的理解。我們重視您的惠顧，並希望儘管我們在某些​​方面未能達到您的期望，但您仍然擁有整體積極的體驗。我們致力於持續改進，並很榮幸有機會在未來歡迎您再次光臨 Chatrium Sathon 曼谷酒店，讓我們展示我們正在實施的改進措施。此致，Aphisavadh S. (Chai) 執行助理經理 Chatrium Sathon 曼谷酒店

住宿方回覆: Dear Valued Guest,Sawasdee Krub! Thank you very much for taking the time to share your recent experience at Chatrium Sathon Bangkok. We truly appreciate your kind words and are pleased to hear that you enjoyed the spaciousness of our Deluxe Studio, as well as the fully equipped kitchen, complimentary refreshments, and our breakfast offerings. We are especially delighted to know that our swimming pool was a highlight of your stay, providing a pleasant space for both adults and children to relax and enjoy. Your positive mention of the overall value is also greatly appreciated, it is always our goal to provide exceptional comfort and convenience at a competitive price.Regarding your comment about transportation, we sincerely acknowledge that our location may not be as central as some other areas in the city. However, we do offer scheduled shuttle services to key destinations, including BTS Chong Nonsi, to assist with your commuting needs. Should your future travels bring you back to Bangkok, our team would be happy to help arrange transportation to ensure a smoother journey.We have also noted your feedback on cleanliness and will share it with our housekeeping management for further review and immediate improvement. Maintaining the highest standards of cleanliness is one of our top priorities, and your input helps us to better serve all our guests. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you and your family back soon.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear “Cherry_%”,Sawasdee Krub! Thank you very much for taking the time to share your wonderful review following your recent stay in our Deluxe 2-Bedroom Twin at Chatrium Sathon Bangkok. We are truly delighted to hear that you and your family had such an enjoyable and comfortable experience with us. It’s great to know that the spaciousness and cleanliness of our residence, along with our pool facilities and convenient location, met your expectations. We're especially pleased that the special birthday surprise and the attentiveness of our staff added a memorable touch to your visit. We would also like to sincerely thank you for sharing the lovely and memorable pictures from your stay. It brings us so much joy to see our guests creating such meaningful moments during their time with us. Your kind words mean a great deal to us and will certainly be shared with our entire team, who are always motivated by feedback like yours. We hope to have the pleasure of welcoming you and your family back again very soon. Should there be anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear Valued Guest,Sawasdee Krub. Thank you very much for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed our Deluxe 2-bedroom King accommodation and appreciated our amenities, cleanliness, surroundings, and service. We also truly value your honest comment regarding the indoor children’s play area. Please accept our sincere apologies for any discomfort caused by the odor. Your feedback is invaluable, and we are already taking immediate steps to investigate and improve this aspect to ensure a more pleasant environment for our young guests and their families. At Chatrium Sathon Bangkok, we continuously strive to provide an exceptional experience for all our guests, and your input helps us achieve that goal. We look forward to welcoming you and your family back soon for an even better stay.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear Valued Guest,Sawasdee Krub. Warmest greetings from Chatrium Sathon Bangkok. Thank you very much for taking the time to share your recent experience with us. We are truly delighted to hear that you enjoyed your stay in our Grand Deluxe One-Bedroom Suite and that you found our amenities, cleanliness, surroundings, and service to be outstanding. Your generous rating of 10 across all categories is deeply appreciated by our entire team. It is always a pleasure to receive such encouraging feedback, as it motivates us to continue delivering the high standards of hospitality that our guests deserve. We have also taken note of your comment regarding the breakfast queue. Please accept our sincere apologies for any inconvenience this may have caused. Your feedback is invaluable and has already been shared with our culinary and service teams. We are currently exploring ways to further enhance the breakfast experience, especially during peak hours, to ensure greater comfort and efficiency for all our guests. We truly value your patronage and hope to have the opportunity to welcome you back again soon for another remarkable stay in the heart of Bangkok.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear Valued Guest,Sawasdee Krub! Thank you sincerely for your wonderful review and for choosing Chatrium Sathon Bangkok for your recent stay in March 2025. We are truly delighted to learn that your experience was a perfect one—from the comfort of your Deluxe Studio King to the surroundings, cleanliness, and especially the service you received. It brings us great pride to know that we could contribute to making your Bangkok journey both memorable and fulfilling. Your kind words about our hospitality and hygiene standards mean a great deal to our entire team. Providing genuine service from the heart is at the core of what we do, and it is always rewarding to hear that our efforts made a lasting impression. We are very much looking forward to welcoming you back to your next visit to Bangkok, and we will do our utmost to ensure another exceptional stay.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear Valued Guest,Sawasdee Krub! Thank you very much for taking the time to share your feedback following your recent stay in our Deluxe Studio King at Chatrium Sathon Bangkok. We are delighted to know that you found our hotel to be a peaceful retreat amidst the city’s vibrant surroundings, and a great choice for a family vacation. Your kind words regarding our amenities, cleanliness, environment, and service are sincerely appreciated, and will be shared with our team to encourage their continued dedication. Should your travels bring you back to Bangkok, we would be truly honored to welcome you again and ensure an even more memorable experience.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear YINGRU,Sawasdee Krub! Thank you very much for sharing your recent experience at Chatrium Sathon Bangkok. We are delighted to hear that you had an enjoyable stay in our Deluxe One Bedroom Suite and truly appreciate your kind words regarding our swimming pool — we’re glad you found it beautiful. It’s always rewarding to know that our guests can relax and unwind in the tranquil environment we aim to provide. We also appreciate your overall rating of 8.5 and your feedback on our amenities, cleanliness, surroundings, and service. Your comments are incredibly valuable to us, and we will share them with our team to continuously enhance the guest experience. It was a pleasure having you with us, and we sincerely look forward to welcoming you back again soon. If there’s anything we can do to make your next visit even more memorable, please don’t hesitate to let us know.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear Valued Guest,Sawasdee krub! Thank you for taking the time to share your experience at Chatrium Sathon Bangkok. We are thrilled to hear that you had such a pleasant stay in our Deluxe 2-bedroom Twin Suite. It’s wonderful to know that the cleanliness, peaceful atmosphere, and spacious suite made your stay comfortable. We're also pleased that you enjoyed the large swimming pool, the stunning night views, and the fresh air in the surrounding area.Your kind words are deeply appreciated, and we look forward to the opportunity to welcome you back for another memorable stay.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear “Huishuideyush”,Sawasdee krub! Thank you sincerely for your outstanding review and for choosing to stay with us at Chatrium Sathon Bangkok. We are truly delighted to hear that you and your colleagues had a pleasant and enjoyable seven-night stay in our Deluxe Studio Twin. It brings us great joy to know that our room comfort, service, and surroundings all met your expectations. We’re especially pleased that our breakfast offerings stood out to you. Our culinary team takes great care in crafting a diverse and high-quality selection to satisfy various tastes, and it’s rewarding to hear that it matched yours so well. Your kind words are deeply appreciated and have been shared with the entire team as encouragement to continue delivering exceptional experiences. We look forward to welcoming you again on your next business or leisure trip to Bangkok.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear Valued Guest,Sawasdee Krub. Thank you so much for your generous and thoughtful review of your recent stay in our Deluxe Two Bedroom Suite at Chatrium Sathon Bangkok. We are absolutely delighted to hear that you had such an outstanding experience and that our spacious 140-square-meter family suited your expectations. Your kind compliments on our beautiful environment, pleasant views, and convenient location truly warm our hearts. It’s wonderful to know that you found easy access to nearby amenities such as restaurants, 7-Eleven stores, a Chinese convenience store, and Starbucks—all within walking distance. We take great pride in offering a tranquil setting that remains well-connected to Bangkok’s landmarks, including the city’s iconic skyscrapers. Your feedback is not only valuable to us but also a great encouragement to our entire team, who remain dedicated to delivering a remarkable service to every guest. We would be honored to welcome you and your family back soon. Please feel free to reach out to us directly should you require any assistance with future arrangements.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok

住宿方回覆: Dear “Zhong2のshaonian”,Warm greetings from Chatrium Sathon Bangkok. Thank you very much for taking the time to share your wonderful feedback following your recent stay with us. We are truly delighted to know that you enjoyed our Deluxe One-Bedroom Suite, found our hotel surroundings pleasing, and appreciated the variety and quality of our breakfast offerings. It is always a great pleasure to receive such positive comments, and we are especially pleased that our facilities and services meet your expectations in every aspect. Your satisfaction is the greatest reward for our team's continued efforts. We sincerely hope to welcome you back in the near future for another exceptional experience.Remarkably yours,Aphisavadh S. (Chai)Executive Assistant ManagerChatrium Sathon Bangkok