【2025年最新】德內飯店評價・真實住客意見、住宿評價及評分

What a horrible place. The room was fine although furnishings very tired, carpet stained and a uselessly weak shower. BUT the corridor was dark, dirty, tired, cramped, carpet disgusting. Whole place had a feel outside the bedoom door, of a 'doss house'. Had a terrible feel to it. Parking to the rear limited BUT did not feel a safe place to leave your car overnight.The lane at the rear of the building stank of over flowing garbage bins Can honestly overall say this is a horrible place . There are better options at a similar price in newcastle. The property looked and felt yuck.....was glad whem my stay ended...horrible

AMAZING THANK YOU SO MUCH, I WILL CERTAINLY BE RETURNING IN THE FUTURE. GREAT ROOM, GOOD LOCATION AND LOVELY FOOD. I WOULD HIGHLY RECOMMEND THIS PLACE IF YOU WANT A GOOD VALUE STAY HERE IN NEWCASTLE, ID ADVISE STAYING FOR A FEW DAYS IF YOU HAVE A CHANCE .

Hi. I was to attend a Little Mix gig in Newcastle with my 9 yr old, and this was to be her first gig. We live in East Yorks (2.5 hrs away) and booked 2 rooms, for me, the wife and two kids at the OYO Dene hotel Newcastle, in June 21, 9 months before the gig date of April 22. 5 days before the gig, yes 5 days before! we received a Tel call to say they could not accommodate us, due to "circumstances beyond their control", which when pushed, they wouldn't expand on, so that left me with a mad scramble to try get hotel room(s) 5 days before our vist, which was the Easter bang holiday weekend! Everything was horrendously priced after. We managed to get an lovely Apartment hotel at Staybridge Suites for 3x the cost, which was lovely, but OYO can go to hell in future after this as it nearly ruined our daughter's gig and our short break! Look at the reviews for this company in Trustpilot and avoid like the plague!!! It looks like we avoided a horrible experience thankfully!

A very disappointing stay at The Dene. We travel a lot and we have never been asked to pay a damage disclaimer before? We were offered an alternative of £500 deposit and a £10 admin fee. We were told the £500 would be returned in 14 days. This was not mentioned in our original booking a few months ago and we understand that they are under new management but this was a payment we were not expecting! We had loads of emails asking to verify our details (passport or driving license) and asking for the damage disclaimer. When we arrived we were told breakfast was not available even though this was part of our original booking. We were told to go on the high street and buy something. The room was not clean. Then to top it all off we woke in the morning to yet another email asking us to leave by 09:30 or earlier. Not friendly and not welcoming. I would not recommend this place to anyone I liked.

Never got to rate the hotel as Oyo cancelled the hotel on the morning of the trip leaving us 200 miles from home without a hotel and facing an additional £300 to pat last minute rates in an alternative. If you read trust pilot you will see that this is common practice for this sham of a hotel operator. Book ay your peril.