The staff were great and very helpful although do seem to be constantly training new recruits.
Generally you feel relaxed. Food isn't great but its not bad either.
It is the best hotel in the town but does not feel like a top class Protea. More like a corporate driven entity rather than a unique experience - quite impersonal.
A very nice location with few issues to sort out..the service is really bad...Our complaints were not entertained one bit..only one shower head was working...we had to take turns to shower....the kitchen windows did not have blinds or curtain and one could see it was taken out few days ago...we were not given the arm bands to access the water park only when we returned to reception the lady told us she forgot...the food at the restaurant takes more than an hour to make...no apology or anything was offered after a long wait both at dinner and breakfast....had to go to reception to borrow the iron after numerous calls without success..the unit does not have numbers which took us a lot of time locating our room...overall service is a nightmare in such a nice resort...
The water park is the best ever...we enjoyed the slides and the warm pool...besides the service I would definitely go back...
We had an amazing stay at Kwa Maritane! The rate included half board and two thrilling game drives. The food was exceptional, with a wide variety of delicious options. The staff were fantastic, always friendly and attentive. Overall, it was a wonderful experience, and we highly recommend Kwa Maritane for a perfect safari getaway.
訪訪客用戶A very nice location with few issues to sort out..the service is really bad...Our complaints were not entertained one bit..only one shower head was working...we had to take turns to shower....the kitchen windows did not have blinds or curtain and one could see it was taken out few days ago...we were not given the arm bands to access the water park only when we returned to reception the lady told us she forgot...the food at the restaurant takes more than an hour to make...no apology or anything was offered after a long wait both at dinner and breakfast....had to go to reception to borrow the iron after numerous calls without success..the unit does not have numbers which took us a lot of time locating our room...overall service is a nightmare in such a nice resort...
The water park is the best ever...we enjoyed the slides and the warm pool...besides the service I would definitely go back...
TTraveling TanWe had an amazing stay at Kwa Maritane! The rate included half board and two thrilling game drives. The food was exceptional, with a wide variety of delicious options. The staff were fantastic, always friendly and attentive. Overall, it was a wonderful experience, and we highly recommend Kwa Maritane for a perfect safari getaway.
NnealoverseasThe staff were great and very helpful although do seem to be constantly training new recruits.
Generally you feel relaxed. Food isn't great but its not bad either.
It is the best hotel in the town but does not feel like a top class Protea. More like a corporate driven entity rather than a unique experience - quite impersonal.