在印度泰米爾納德邦，設有酒吧的飯店

The hotel is in a wonderful location. All facilities are well maintained and preserved, especially the gym. All services are good. The restaurant on 3rd floor is the most thing that I like in this hotel. I really enjoyed all nights in Holiday Inn Chennai Hotel. Thank you.

這家旅館實際上已經過時了，其內部裝飾無聊，顏色褪色，硬質材料脫落，他們應該想辦法清除在窗戶上拉屎的鳥和令人不快的景色。從外部可以明顯看到整棟建築物都有很多裂縫。 前台小夥子法亞茲 (Fayaz) 辦理入住時不知道該如何微笑迎接顧客。你說這是一家豪華精選酒店，但你還需要努力。否則競爭對手將會接管。

Rooms are maintained well and it is located in the heart of the city

飯店看起來很漂亮，表面上看起來像是高品質的飯店。但服務實在太混亂了。房間裡沒有提供手巾，我們不得不多次要求他們才終於送來。早餐很奇怪——沒有人值守咖啡站，但你卻不允許自助咖啡（它只是一台按鈕式機器）。不要喝不含咖啡因的茶或咖啡。由於我們來得很早，早餐室的座位還沒坐滿四分之一，但我們還是花了很長時間才收到愛心站的食物。他們同意為我們預訂一輛計程車，但在再次確認時卻沒有記錄，所以他們試圖說服我們使用飯店包車，但價格是原來的 4 倍！很遺憾，對於這個價格我們期望得到更好的服務和更少的混亂。

這是我第二次入住這家酒店，地理位置優越，交通便利，但取決於您的旅行時間。 早上8點的航班，需要提早退房前往機場。 飯店早餐7點開始供應，所以8點到9點半的航班，您無法享用早餐，因為您至少需要40分鐘到一個小時才能到達機場。 至於房間，我覺得還不錯。

這是我第一次入住2晚,我真的很喜歡這家酒店Madurai廚房食物/hotel服務/and非常友好的工作人員。安全性很棒。讓你在這家酒店感到非常安全。位置也很棒。靠近所有重要的景點。一切都很棒。謝謝馬杜賴萬豪酒店。 希望我下次入住我能有一個房間,視野更好,而不是部分磚牆,雖然我沒有提到接待處

Best in Class! Newly refurbished Smart Rooms stole the limelight. We were offered a very good rate to upgrade to their Club Room. Residency Towers Chennai will always be my preferred hotel

My initial stay at this newly launched hotel was excellent. The modern facilities were in perfect working order, and the room was impeccably clean and comfortable. It was a promising start that convinced me to return. Unfortunately, my second stay was profoundly disappointing and raised several concerns. The first room I was assigned had a strong, unpleasant odor. While I appreciate the staff promptly moving me to a second room, it only partially resolved the issue, as a faint strange smell persisted. The second room had multiple functional problems: * Non-Functional Power:** The USB ports and power sockets on the wall faulty. * Inconsistent Hot Water:** The water heater took an excessively long time to heat up, disrupting my routine. * Purify water contamination:** There's particles and oil from the purify water. It seems contamination from central filter. Most alarmingly, at approximately 6 AM one morning, a **very loud alarm sounded from the door area.** This was highly disruptive and concerning, as it was unclear whether it was a security breach alarm or a triggered fire alarm. The lack of any immediate information or follow-up from the hotel staff regarding this incident left me feeling unsettled and concerned about the emergency protocols. While the front desk staff were helpful in changing my room, the combination of maintenance failures and a confusing safety alarm indicates a significant lapse in operational standards. For a new hotel, this is troubling. I hope this feedback is taken seriously to ensure the safety and comfort of all future guests.

My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day. A well deserved PAT for Mr Ramar in exhibiting his professionalism But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally no empathy shown at all bearing the fact that we being tourists cant access to all your facilities This we consider a major setback as its reflects horrid customer service

我們喜歡我們在美塞爾度假村的住宿。我們被升級爲新建的行政房。太棒了。設施,遊戲我自己和孩子們都喜歡。孩子們呆和享受的絕佳地方。