在英國柴郡，設有SPA的飯店

The location of this hotel is great, very close to Chester and all the attractions around. In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two. This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby. We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed. In terms of things that could do with improvement: Cleanliness The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection. The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus. Service Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way. Facilities The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side. There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub. Breakfast was ok, but a lot of the time left uncovered. Overall not a great stay and would be unlikely to stay again.

酒店本身很乾淨,很可愛。工作人員非常愉快,樂於助人。 我們唯一的問題是枕頭很硬,不舒服,第一個晚上很難入睡,但接待員設法給我們弄了一些軟一點的,這稍微好一點。

This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland. We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful. One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.

可愛的早餐,美味,供應精美 可愛的早餐,美味,供應精美 喜歡早餐,美味可口,供應精美

位置優越,可愛的老建築。 摺疊牀給孩子們是不舒服的(比旅行小屋或premmier客棧的牀更糟糕)。 不要爲早餐煩惱!東西一直用光,並不總是更換。培根不能吃,香腸便宜,沒有乏布丁,即使它在菜單和小部分。 我會再次入住,但不會添加早餐

當我們到達酒吧/餐廳的Raffael時,前台的優質服務,所有其他工作人員都樂於助人,開朗。 食物很棒,我們一晚吃了一頓豐盛的飯,第二天晚上有酒吧小吃,一切都很好吃,而且很好。

I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday. The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now. The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food. Breakfast in the morning self service again pleanty to choose from and again tasty with great choice. It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there

週年紀念休息。位於切斯特邊緣,靠近高速公路。 美麗的場地,繁忙的停車場和派對和商務客人的熱門場所。 二樓地毯髒,有味道。 水槽一直堵塞,因爲塞孔裏滿是浮渣。 衛生間座椅尺寸不正確,沒有正確固定。 牀很舒服,毛巾茶和速溶咖啡和房間的瓶裝水。 早餐不錯的選擇,但沒有新鮮的無咖啡因咖啡只有速溶顆粒yuk!!!沒有什麼比糟糕的咖啡更糟!!!有這麼多體面的無咖啡因選擇可用,客戶不喝咖啡因這是完全不能接受的。

房間不錯,雖然是爲1人設置的。週日早上的早餐令人失望。星期一早上的早餐很棒,熱情好客,食物儲備充足,imelda很友好。一切都組織得很好。第一天水療池太熱,裏面5分鐘都受不了。

Beautiful location, tranquil and peaceful. The room was very comfortable and spacious and set opposite the lake. The spa facilities are excellent. Access to the pool is included in the spa break package, otherwise it would cost hotel residents £20.