在英國柴郡，設有Spa的飯店
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7.2/10
訪訪客用戶I took my wife here for her 60th, amazing staff receptionist charlotte was warm and knowledgable, very kind giving us a token due to birthday.
The infinity pool is amazing warm clean, Shrigley would make much more money if they served drinks while in the pool, but we would still be there now.
The rooms are adiquate they are clean, the shower's are amazing, Dinning for evenning meal again was excellent, the service is 11/10 and I have been in a number of Spa the meal cost were really well priced with excellent food.
Breakfast in the morning self service again pleanty to choose from and again tasty with great choice.
It is a amazing spa with the ability toplay gold or have a number of treatments, and well priced, I will return there
8.4/10
很好
DDrVicThe location of this hotel is great, very close to Chester and all the attractions around.
In terms of the room, our room was very spacious and the bed was very big. However it was two singles joined together, so a gap between the two.
This is probably where the good bits end. The size of the room and bathroom really was a positive though, especially travelling with a baby.
We had to pay £5 to hire a travel cot and in the end we didn’t use it. The cot mattress appears to have never been replace and was very thin and lumpy, making it redundant. The wooden slates at the bottom of the crib could be felt very dominantly through what was left of the mattress, meaning our baby was waking up uncomfortable and we had to transfer him to the bed.
In terms of things that could do with improvement:
Cleanliness
The room floor was very dirty and could have benefited from an additional vacuum. Initially I put this down to arriving on New Year’s Day and then having a lot of people check out that day, but the whole hotel appeared a little bit grubby on closer inspection.
The spa pool was exceptionally dirty. The floor coming out of the changing room covered in hair and general dirt. The showers looked like they hadn’t had a good scrub in months, with yellow build up all over the floor and walls. Not what you expect from a spa! To top it off after swimming I have contracted the Norovirus.
Service
Our first encounter with the reception staff was great the lady very welcoming and friendly. We met the cleaner as well who was also lovely. The rest of the staff we encountered were not so great. Either rude or disinterested, I get that it might not be your dream job but service with a smile goes a long way.
Facilities
The hot water takes a while to come through at busier times, this is signposted in the room. However, the water does not get very water at all. It does come through at a pleasant temperature, but not great if you like a bath or shower on the warmer side.
There are three times a day when you can go swimming with children. It would be great if these times were restricted to children/families only, as there were quite a few adults sitting around the poolside and in the hot tub.
Breakfast was ok, but a lot of the time left uncovered.
Overall not a great stay and would be unlikely to stay again.
8.8/10
很好
訪訪客用戶可愛的最後一分鐘離開。
運河景觀房很寬敞。
可愛的酒店,工作人員超級友好和樂於助人。
游泳池和水療設施都很棒。
晚上餐廳的食物很美味。
肯定會回去的。
8.2/10
很好
XXixiliwanbuting明明定的家庭房，到了酒店竟然衹給了大床房，前台倆印度小哥一口咬定系統裏是大床房，並且表示家庭房已經全部定出去了，帶着孩子根本沒法擠一張床，溝通無果後衹能找攜程協商，最後給免費加了張床，孩子睡得也不舒服，離譜
8.5/10
很好
訪訪客用戶到達前台30分鐘等待,因爲很多人試圖預訂,只有兩個前台接待員在桌子上,其中一個正在處理問題。這破壞了我們休息的開始。當我們到達餐廳上方的房間時,我們發現4133房間已經過時,衣櫃上的單板脫落。這不是我們從我們讀過的評論中預期的。
參考休閒綜合游泳池。很乾淨,但我們沒有發現如何操作儲物櫃的指示,不得不等到有人進來。早餐和酒吧區都很棒。
一般都很失望。
8.0/10
很好
訪訪客用戶This is the second time we have stayed at this hotel, and our choice was primarily due to its convenient location and excellent breakfast. It is very close to the airport and very quiet at night, surrounded by farms and grassland.
We love the breakfast because it is not a typical buffet. Instead, you can choose from a menu with a great variety of options, all of which taste wonderful. The restaurant's decoration is also lovely, and you will be more than satisfied with the portions. The restaurant staff are passionate, friendly, and helpful.
One point to note is that the reception area often has guests around, which is just an observation and neither positive nor negative. The receptionists always do their best and are very nice and professional. However, the room design is a bit outdated.
8.8/10
很好
訪訪客用戶真是一個非常老派的酒店，公共區域不錯，大門精緻氣派，門僮和前台很nice，據説那幾天入住率很高，房間也沒什麼好選，在2樓最外面一間。還算寬敞，但房門已經嚴重變形，開關得用很大的力。床墊偏軟，但還算OK，比較大的槽點是浴室，洗臉池冷熱水龍頭是分開的兩個，非常不方便。淋浴在浴缸裏，衹有一半隔斷，洗澡時水會濺得到處都是，毛巾浴巾有點老舊了，偏薄偏硬。餐廳也很熱門，早餐含在房費裏的是歐陸早餐，如果要升級現做的英式熱餐食得收費，12磅以上。約了一頓正餐，127磅兩個人，實在不算太好吃，medium的牛排超級硬，懷疑自己點錯了，以後要是再遇到這樣的情況還是要argue一下，這次就忍了……酒店位置很好，到哪裡都方便。
8.0/10
很好
AAndrew入住非常簡單,有三名工作人員檢查客人,沒有麻煩。我們在15:00hrs的入住時間之前到達,但沒有提前入住的房間,所以我們不得不稍後返回入住。
房間大小足夠,配有舒適的牀和優質枕頭,確保良好的休息。
酒店很乾淨,工作人員也很好,唯一的缺點是位置,它離市中心不遠,但這不是交易破壞者,因爲這家酒店的停車在市中心的郊區更容易。
8.6/10
很好
訪訪客用戶Excellent service from reception when we arrived to Raffael in the bar/restaurant and all the other staff were helpful and cheerful.
Food was excellent, we had a full meal one night and bar snacks the following night and everything was tasty and well presented.
8.2/10
很好
ZZoli休息和放鬆的好地方。漂亮的大房間，美味的早餐，可愛的水療中心。
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飯店相關資訊
| 飯店數量 | 18 |
|---|---|
| 評論則數 | 1,737 |
| 平均價格 (平日) | KRW 275,215 |
| 平均價格 (週末) | KRW 346,367 |
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