Receptionist was rude and unhelpful, maybe caught her on a bad day but as she was rude unhelpful and unwelcoming over our 3 day stay, we felt she let the whole hotel down. The rest of the staff were amazing! Helpful, cheerful, happy to go above and beyond, nothing was too much trouble. Very comfortable room. Had it not been for the lady on the front desk, I would have given a 5 star rating, but she really needs some retraining.
The rest of the staff, keep up the great work!