發布於 2024 年 6 月 24 日
訪客用戶
Couple with dog.
For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did.
On checking out the receptionist had no idea about our complaint, and therefore couldn't help us.
We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did!
I have a video of the water pressure.
On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!
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每晚起價:HKD1,345
發布於 2024 年 9 月 29 日
Stacey
Took myself away for the weekend. the location of this hotel was perfect for me to decide where I could go for the day. There's a lot to do in the area, from bowling with an arcade, soft play for children, and cinema. A good selection of places for food and drinks. The train station isn't too far away and opens up a lot more places. The staff at the hotel are very friendly and helpful. They give recommendations and help direct to whatever you need / want. The staff also on arrival ask I'd you have a preferred floor. Stayed here 3 times. I would definitely recommend and stay again if needed to.
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每晚起價:HKD503
發布於 2025 年 8 月 3 日
訪客用戶
這家酒店環境優美,環境完美,離雅芳河畔斯特拉特福德很近。唯一的缺點是用餐時間左右。早餐用品需要更好的管理或餐廳經理。物品經常運行非常低的t9耗盡,Manu客人不得不不斷要求丟失的物品。
其次,婚禮派對/客人穿過一個早餐室到達婚禮儀式室。客人被帶到早餐室,酒店客人在那裏仍在完成早餐。這個房間應該保持獨立,酒店客人有空間和時間享受早餐。我們搬到酒吧區,但更糟的是,人們在上午11點之前堆放飲料!
如果酒吧要開放,那麼將婚禮客人引入一個區域,而不是干擾入住酒店的客人。我們感到非常不舒服,好像我們侵入了他們。
我想做的另一點是關於宣佈婚禮信息的女士應該對工作人員更有禮貌。我聽到一個突然的命令,要移動一個項目。這是粗魯和不可接受的,特別是在客人或任何人面前,因爲這個問題,更不用說讓涉案工作人員感到尷尬。
所有的工作人員都很可愛,我只是認爲他們會從一些訓練或指導中受益,以經營組織良好的早餐室。晚餐很棒,只是有點混亂,有時慢。需要更細心一點
水療和游泳池是美妙的。
總的來說,我們度過了一個非常美好的住宿,我們的房間非常棒!
我肯定會再回去..只是僱用更多的工作人員,如果需要的話,季節性。
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每晚起價:HKD615
發布於 2025 年 12 月 29 日
訪客用戶
The hotel is in a great area of the countryside of Warwickshire. When you arrive the bar/food service next door is currently having maintenance issues so it is not currently open. When we arrived, the service was amazing:kind, friendly and approachable. On arrival to our room, the room (21) was a big size. The double bed was huge and double beds were available to our 2 children - even with our luggage scattered around the room, there was still plenty of room for the children to run around and play. My fiancé said the room was quiet warm but I liked the temperature of the room and found it pleasant - not too warm or cold and was very comfortable.
The only amenities we would have benefited from as a family, was a fridge because our youngest needs dairy free milk for the night. However, I appreciate this is a luxury within hotels so it wasn't a factor to complain about.
The beds were comfy. Breakfast in the morning - running from 7am-10am (we arrived at 9am) was a little disappointing. There wasn't much choice and a lot of items we had to wait for between 10-15 mins - and without saying anything to very absent kitchen/buffet staff, it wasn't topped up. I made do with what was left but I didn't end up having any toast (no bread), no bacon and no eggs. Not worth the £12.99 price tag. I have seen this mentioned in other reviews but breakfast area was conservatory-esque and quite cold. As mentioned previously, customer service was great and this was upheld at checkout. No close local amenities, evening restaurant, local shop etc but overall, a lovely stay.
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每晚起價:HKD408
發布於 2025 年 9 月 18 日|經典雙床房
匿名用戶
這家飯店的地理位置和氛圍都堪稱一流,我強烈推薦。景色美得令人窒息,飯店內的水療中心和室內游泳池更是為入住體驗增添了一份愜意。
唯一的缺點是飯店未能應要求提供牙刷。除此之外,其他一切都超出了我的預期。
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每晚起價:HKD570
發布於 2024 年 11 月 28 日
Yuan
第二天早上需要參加伯明翰商業公園的會議,我來入住,民宿在Coleshill邊上,住的還可以,差不多還可以。我不會再反對呆在那裏了,但沒有什麼特別的吸引我回來。
加:詹姆斯ware等我到的時候給我看鑰匙和房間,他還接了我的第二天早上的訂單,房間大小合適,房間有很多燈,牀還可以,有現場停車位。早餐已經準備好了,當我走到餐廳。
減:在148英鎊附近,這當然不是物有所值。設施有點基本,儘管足夠(茶/咖啡/水壺/餅乾和吹風機)。有一個瓶子用於頭髮/身體洗,浴室裏有一個小肥皂。浴室大小適合一個人。水溫帶在節目中略有變化,但可行。
我的房間在2樓,樓梯狹窄陡峭。對我來說,這還可以,因爲我旅行很輕。但是對於有大行李或行動限制的人來說,這將是很棘手的。
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每晚起價:HKD609
發布於 2024 年 9 月 27 日
訪客用戶
非常不錯,就是地址遠了點,交通不太方便,但老闆很好,比較偏但環境不錯,也是一個不錯的選擇,下次有機會還住
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每晚起價:HKD361
發布於 2026 年 7 月 21 日|雙床房
匿名用戶
很高興在這家酒店預訂,過來看RSC需要一個地方過夜,位置再好不過了,就在公園對面。
房間很漂亮,有你需要的一切,浴缸,肥皂,熨斗,燒水壺來煮咖啡/茶,吹風機。它沒有空調,但我和我的助手狗只用風扇很好。(我想知道在冬天?)但它確實有毛巾溫暖的架子把毛巾和小洗的衣服幹。
入住和退房都非常容易,他們一直保管着我們的行李,直到我們今晚離開,所以我對此非常感激。
我唯一要給房間增加的就是衛生間的鏡子照明更好,因爲我真的可以看到我在做什麼🤣
也許在酒吧裏有一個更好的系統,因爲它有點慢...
但是食物很好吃,可以快速咬一口。
大家都很好,我肯定會回來🙌🏾
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每晚起價:HKD914
發布於 2026 年 7 月 26 日|單人房
訪客用戶
下午5點左右到酒店,前台沒人,我去餐廳,一位年輕的紳士說可以幫我辦理入住,一開始他找不到我的預訂,因爲我通過TRIPS.COM做了,他最終找到了我去我的房間。房間有空調,效果很好。我睡了一個好覺。早上我去餐廳吃早餐,要求吃素選擇。他問我是否要吃素香腸,如果需要,要多少。我點了兩個,還要求他幫我帶的燕麥牛奶。然後我去櫃檯拿其他素食(菇,西紅柿,烤豆子,哈希棕色)和吐司。我吃了一頓豐盛的早餐,咖啡和橙汁。
沒有信用卡塊,退房只是我出口的一滴卡片。
會推薦這家酒店給任何人。乾淨,功能齊全。
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每晚起價:HKD446
發布於 2024 年 1 月 19 日|雙人床房-禁菸
Teron
物有所值的好飯店。非常適合近距離工作。擁有您所需的所有便利設施。
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每晚起價:HKD312