在西班牙巴斯克自治區，設有游泳池的飯店

La atención del personal muy buena, el servicio de café disponibles las 24 horas es un plus. La habitación estupenda, amplia y limpia. El desayuno acorde, tienen pan para todos los gustos, jamón, queso, huevo, tortilla de patatas, cereales, varios tipos de leche, frutas, yogurt, zumos, bollería diversa, mermelada, chocolate, frutas (para mi gusto estuvo muy bien el desayuno). Aunque hay parking fuera del hotel no es seguro conseguir plaza, pero el hotel ofrece el servicio de parking con un coste adicional por noche a pagar en el hotel.

Hotel room was very clean. High quality sheets, nice and quiet and room kept at a good and constant temperature. The hotel is quite new and it feels it. We stayed for 4 nights and spent our whole time in town, so we used this a base only and it was perfect. Swimming pools isn’t open until summer. Bar closes at midnight sharp. Airport transfer from Bilbao is about an hour. To get to town it’s a 6-7 minute uphill stroll then a 20-25 minute downhill walk, with many steps included. So if you aren’t mobile, you’ll spend money on buses or taxis.

我們在8月中旬的紐約X套房住了四晚。這家酒店在老城區入口處位置極佳。去馬德里和巴塞羅那的倫夫火車站大約步行6分鐘穿過酒店前面的橋。這座橋也帶你到畢爾巴的主要購物街。古根海姆漫步在河邊,在拐角處,你會發現巴里亞廣場,那裏有一些巴斯克地區最好的小酒吧。地鐵站將帶您前往多式聯運巴士站,步行2分鐘即可到達。套房緊湊,只有一張雙人牀,但浴室寬敞,淋浴很容易適合兩個。儲藏量很小,但有一個安全的迷你冰箱、熨斗和熨衣板。咖啡機是模仿Nespresso的,但豆是拉瓦扎。陽台可以俯老城區和河對岸的新城市,美不勝收。一個消極的注意:幾乎每天晚上我們回家發現螞蟻們穿過我們的房間,從門下溜到大廳裏。

我們在這家新酒店住了5晚。我住在另外兩個Axels（柏林和巴塞羅那），感到非常高興。這家新開張的Axel“拿蛋糕”-迷人，友好，價格優惠，舒適而優雅的客房，蒸汽浴室，桑拿浴室和漩渦浴缸，自助早餐豐富，種類繁多。廚房中的Santi和Beatriz將完全照顧您！預訂人員（Antoine，Diego，Carlos和Irene）無法提供幫助和耐心。注意：節假日到達時，大約有20人在等待辦理登機手續。Antoine耐心地處理了壓倒性的情況，為每位客人分配了必要的時間。我不能說這家酒店足夠有趣的事情。走！經驗！放鬆！

我們在畢爾巴美居酒店住了4晚,非常受歡迎,我們在7樓的“特權”房間非常寬敞,有一個非常舒適的特大號牀,一個大衣櫥,有吊架和架子空間,還有一個很大的保險箱。有一個迷你吧,裏面有免費的水2靜止和1個閃閃發光的,2杯啤酒和2杯可口可樂,每天都有補充。有咖啡機。良好的可控空調。浴室有一個大型的步行淋浴。附近有一個夜總會,所以晚上會有一些噪音,所以如果你是一個輕睡的人,你應該要求一個安靜的房間。完美的位置-酒店步行15分鐘即可到達古根海姆博物館,距離新舊城鎮中心步行10分鐘左右,在主街道上步行10分鐘左右即可到達Corte Ingles,酒店只需幾分鐘從河邊走。大堂酒吧很棒,工作人員很愉快,樂於助人,價格也很合理–坐在外面喝杯葡萄酒真是可愛。從機場A3247巴士站很容易到達,從機場出發的旅程大約20分鐘。很棒的員工我們遇到的所有員工都很樂於助人。接待在3樓。早餐在4樓,有很好的咖啡機和很棒的新鮮橙汁機。感謝所有的餐廳和酒吧工作人員,特別是經理和佩德羅。客房清潔效率很高,一切都一塵不染。畢爾巴有那麼多很棒的餐廳和酒吧,供應美味的食物–我們很幸運能夠來到畢爾巴參加這個節日的開始,我們真的很享受週六晚上令人驚歎的煙火表演。我們已經期待着回到畢爾巴和畢爾巴美爵酒店。

The hotel has nicely designed public areas with a good breakfast but be careful not to stay here in the shoulder season- it was march and 60 degrees Fahrenheit outside, but the room was VERY warm, and the hotel had no air conditioning- management said the hotel had not switched over from the winter heating system. Had to sleep with the windows open in a very loud and busy road. Even with the window open, it was very hot in the room and the noise made it impossible to sleep. Room was quite small. Didn’t sleep either night. When we mentioned the temperature to front desk staff, they did not offer a solution. Would not stay here again.

令人難以置信的乾淨,可愛和尖端的住宿。接待處很友好,多語言和高效。這是一個堅果酒店,所以不是很刺激。大堂在小的一面,但很吸引人。有自助早餐可以買到(我沒有)兩部電梯帶你上樓。走廊厚顏無恥,很甜。房間很小,但作爲一個旅遊的旅行者,很好。我不想呆在酒店房間。我出去探索。牀很舒服,整個房間一塵不染。廁所和淋浴是分開的,如果房間裏有兩個,那就很有幫助。強烈推薦這個地方。

all services Bar, restaurant, room service was not available during my stay due to a strike, which the management was aware well in advance. Full price charged for the room, no refund provided for poor services. The above services were heavily advertised on the web and int he hotel application, without any comment on non-availability. This is a consumer misleading and as such against the consumer protection law in EU.

Amazing 5 star hotel, we stayed for 2 nights and nothing was too much trouble. The staff and very friendly and helpful, the rooms are amazing and amenities outstanding! We wanted a bath one night so they brought up a few packages of bubble bath and a body scrub. At night there were slippers by the bed with a bottle of water and chocolates. Breakfast was as expected, expensive but amazing, you could pick a la carte items to accompany the buffet. We parked in a underground public car park nearby. Great location to walk everywhere.

La atención del personal muy buena, el servicio de café disponibles las 24 horas es un plus. La habitación estupenda, amplia y limpia. El desayuno acorde, tienen pan para todos los gustos, jamón, queso, huevo, tortilla de patatas, cereales, varios tipos de leche, frutas, yogurt, zumos, bollería diversa, mermelada, chocolate, frutas (para mi gusto estuvo muy bien el desayuno). Aunque hay parking fuera del hotel no es seguro conseguir plaza, pero el hotel ofrece el servicio de parking con un coste adicional por noche a pagar en el hotel.

Hotel room was very clean. High quality sheets, nice and quiet and room kept at a good and constant temperature. The hotel is quite new and it feels it. We stayed for 4 nights and spent our whole time in town, so we used this a base only and it was perfect. Swimming pools isn’t open until summer. Bar closes at midnight sharp. Airport transfer from Bilbao is about an hour. To get to town it’s a 6-7 minute uphill stroll then a 20-25 minute downhill walk, with many steps included. So if you aren’t mobile, you’ll spend money on buses or taxis.

我們在這家新酒店住了5晚。我住在另外兩個Axels（柏林和巴塞羅那），感到非常高興。這家新開張的Axel“拿蛋糕”-迷人，友好，價格優惠，舒適而優雅的客房，蒸汽浴室，桑拿浴室和漩渦浴缸，自助早餐豐富，種類繁多。廚房中的Santi和Beatriz將完全照顧您！預訂人員（Antoine，Diego，Carlos和Irene）無法提供幫助和耐心。注意：節假日到達時，大約有20人在等待辦理登機手續。Antoine耐心地處理了壓倒性的情況，為每位客人分配了必要的時間。我不能說這家酒店足夠有趣的事情。走！經驗！放鬆！

Amazing 5 star hotel, we stayed for 2 nights and nothing was too much trouble. The staff and very friendly and helpful, the rooms are amazing and amenities outstanding! We wanted a bath one night so they brought up a few packages of bubble bath and a body scrub. At night there were slippers by the bed with a bottle of water and chocolates. Breakfast was as expected, expensive but amazing, you could pick a la carte items to accompany the buffet. We parked in a underground public car park nearby. Great location to walk everywhere.

Good parts: Room: We stayed in Junior Suite for 4 nights – a bedroom with a separate sitting room with a forest view. It is large, and well appointed, as one would expect from ‘Small Luxury Hotels of the World’ Breakfast : Good breakfast spread with choices of fruit, pintxos, cheeses, yoghurt, tea and coffee. We stayed for 4 days and the choices of food were repetitive Areas that could be improved: - Housekeeping service: We stayed 4 nights and returned to the room every day to find essentials that were amiss. Our complimentary Nespresso pods, tea bags, water bottle, small toiletries (shampoo, shower gel, etc.), and toilet rolls not been replenished. The coffee cups and glasses were not replaced with new ones – we washed it to use so no problem but it is a common expectation that all amenities and complimentary refreshments as well as clean cups and glasses to be replaced in a hotel unless you stayed in an Airbnb to which housekeeping service is not included in the price, hence cheaper. - It has to be said we either went to the reception to ask what we really can’t do without ie water or coffee pod, and the receptionists were every time helpful. One time as we were already in the shower, the receptionist came to the door to replenish all the amenities which were not replenished. This was the first time we stayed in a hotel which is a member of Luxury Hotel but the housekeeping service was so erratic. - Breakfast – a bit lack of staff, hosts were doing their best but sometimes they missed out on some guests by not offering them a menu. Also, the breakfast during weekdays perhaps finishes too early ie 10 am as you are on holiday, it would be nice to extend it to 10.30-11 am. - Mattress was far too soft, and the bed was squeaky. Location: the hotel is situated further away from the old town and it needs a car to drive in. It is in the business park and on the hill overlooking a small wood. It is a bonus to hear birdsongs. Cleaning & housekeeping service is subpar and should be improved.

This hotel is located in a quiet middle-upper class neighbourhood that is about 30 minutes walk (it’s really easy to walk) from the beach and city centre. Hotel staff speak good English and overall service level was high. Hotel room looks modern and clean. The balcony is lovely! (book a room with balcony!). Bed is also large and comfortable with plenty of amenities in-room. They also have English TV channels which was very much appreciated! Excellent. A sleeper hit!

這是我們第一次訪問聖塞巴斯蒂安,所以我們不知道在住宿,區域或酒店方面有什麼期望。然而,澤尼特酒店在各方面都超出了預期,歡迎是熱情友好的房間是完美的,食物雖然我們只預訂了牀和早餐,但足夠。廚師準備了培根和雞蛋,但說實話,這不是我們尋找的食物風格,所以我們堅持自助早餐,整個酒店的服務都很棒,我沒有任何抱怨,說這是我們多年來住過的最好的酒店之一

位置還算可以

Visited here last month and just wanted to state how good the hotel was and more importantly, we couldn’t speak highly enough of the staff. The town is less than 10 minutes walk from the hotel - the route is fairly steep but manageable. Would not hesitate to use this hotel for our base once again. Good breakfast for a reasonable price and also free parking which comes in handy.

La atención del personal muy buena, el servicio de café disponibles las 24 horas es un plus. La habitación estupenda, amplia y limpia. El desayuno acorde, tienen pan para todos los gustos, jamón, queso, huevo, tortilla de patatas, cereales, varios tipos de leche, frutas, yogurt, zumos, bollería diversa, mermelada, chocolate, frutas (para mi gusto estuvo muy bien el desayuno). Aunque hay parking fuera del hotel no es seguro conseguir plaza, pero el hotel ofrece el servicio de parking con un coste adicional por noche a pagar en el hotel.

Hotel room was very clean. High quality sheets, nice and quiet and room kept at a good and constant temperature. The hotel is quite new and it feels it. We stayed for 4 nights and spent our whole time in town, so we used this a base only and it was perfect. Swimming pools isn’t open until summer. Bar closes at midnight sharp. Airport transfer from Bilbao is about an hour. To get to town it’s a 6-7 minute uphill stroll then a 20-25 minute downhill walk, with many steps included. So if you aren’t mobile, you’ll spend money on buses or taxis.

我們在這家新酒店住了5晚。我住在另外兩個Axels（柏林和巴塞羅那），感到非常高興。這家新開張的Axel“拿蛋糕”-迷人，友好，價格優惠，舒適而優雅的客房，蒸汽浴室，桑拿浴室和漩渦浴缸，自助早餐豐富，種類繁多。廚房中的Santi和Beatriz將完全照顧您！預訂人員（Antoine，Diego，Carlos和Irene）無法提供幫助和耐心。注意：節假日到達時，大約有20人在等待辦理登機手續。Antoine耐心地處理了壓倒性的情況，為每位客人分配了必要的時間。我不能說這家酒店足夠有趣的事情。走！經驗！放鬆！

Amazing 5 star hotel, we stayed for 2 nights and nothing was too much trouble. The staff and very friendly and helpful, the rooms are amazing and amenities outstanding! We wanted a bath one night so they brought up a few packages of bubble bath and a body scrub. At night there were slippers by the bed with a bottle of water and chocolates. Breakfast was as expected, expensive but amazing, you could pick a la carte items to accompany the buffet. We parked in a underground public car park nearby. Great location to walk everywhere.

Good parts: Room: We stayed in Junior Suite for 4 nights – a bedroom with a separate sitting room with a forest view. It is large, and well appointed, as one would expect from ‘Small Luxury Hotels of the World’ Breakfast : Good breakfast spread with choices of fruit, pintxos, cheeses, yoghurt, tea and coffee. We stayed for 4 days and the choices of food were repetitive Areas that could be improved: - Housekeeping service: We stayed 4 nights and returned to the room every day to find essentials that were amiss. Our complimentary Nespresso pods, tea bags, water bottle, small toiletries (shampoo, shower gel, etc.), and toilet rolls not been replenished. The coffee cups and glasses were not replaced with new ones – we washed it to use so no problem but it is a common expectation that all amenities and complimentary refreshments as well as clean cups and glasses to be replaced in a hotel unless you stayed in an Airbnb to which housekeeping service is not included in the price, hence cheaper. - It has to be said we either went to the reception to ask what we really can’t do without ie water or coffee pod, and the receptionists were every time helpful. One time as we were already in the shower, the receptionist came to the door to replenish all the amenities which were not replenished. This was the first time we stayed in a hotel which is a member of Luxury Hotel but the housekeeping service was so erratic. - Breakfast – a bit lack of staff, hosts were doing their best but sometimes they missed out on some guests by not offering them a menu. Also, the breakfast during weekdays perhaps finishes too early ie 10 am as you are on holiday, it would be nice to extend it to 10.30-11 am. - Mattress was far too soft, and the bed was squeaky. Location: the hotel is situated further away from the old town and it needs a car to drive in. It is in the business park and on the hill overlooking a small wood. It is a bonus to hear birdsongs. Cleaning & housekeeping service is subpar and should be improved.

This hotel is located in a quiet middle-upper class neighbourhood that is about 30 minutes walk (it’s really easy to walk) from the beach and city centre. Hotel staff speak good English and overall service level was high. Hotel room looks modern and clean. The balcony is lovely! (book a room with balcony!). Bed is also large and comfortable with plenty of amenities in-room. They also have English TV channels which was very much appreciated! Excellent. A sleeper hit!

這是我們第一次訪問聖塞巴斯蒂安,所以我們不知道在住宿,區域或酒店方面有什麼期望。然而,澤尼特酒店在各方面都超出了預期,歡迎是熱情友好的房間是完美的,食物雖然我們只預訂了牀和早餐,但足夠。廚師準備了培根和雞蛋,但說實話,這不是我們尋找的食物風格,所以我們堅持自助早餐,整個酒店的服務都很棒,我沒有任何抱怨,說這是我們多年來住過的最好的酒店之一

位置還算可以

Visited here last month and just wanted to state how good the hotel was and more importantly, we couldn’t speak highly enough of the staff. The town is less than 10 minutes walk from the hotel - the route is fairly steep but manageable. Would not hesitate to use this hotel for our base once again. Good breakfast for a reasonable price and also free parking which comes in handy.

我們在8月中旬的紐約X套房住了四晚。這家酒店在老城區入口處位置極佳。去馬德里和巴塞羅那的倫夫火車站大約步行6分鐘穿過酒店前面的橋。這座橋也帶你到畢爾巴的主要購物街。古根海姆漫步在河邊,在拐角處,你會發現巴里亞廣場,那裏有一些巴斯克地區最好的小酒吧。地鐵站將帶您前往多式聯運巴士站,步行2分鐘即可到達。套房緊湊,只有一張雙人牀,但浴室寬敞,淋浴很容易適合兩個。儲藏量很小,但有一個安全的迷你冰箱、熨斗和熨衣板。咖啡機是模仿Nespresso的,但豆是拉瓦扎。陽台可以俯老城區和河對岸的新城市,美不勝收。一個消極的注意:幾乎每天晚上我們回家發現螞蟻們穿過我們的房間,從門下溜到大廳裏。

我們在畢爾巴美居酒店住了4晚,非常受歡迎,我們在7樓的“特權”房間非常寬敞,有一個非常舒適的特大號牀,一個大衣櫥,有吊架和架子空間,還有一個很大的保險箱。有一個迷你吧,裏面有免費的水2靜止和1個閃閃發光的,2杯啤酒和2杯可口可樂,每天都有補充。有咖啡機。良好的可控空調。浴室有一個大型的步行淋浴。附近有一個夜總會,所以晚上會有一些噪音,所以如果你是一個輕睡的人,你應該要求一個安靜的房間。完美的位置-酒店步行15分鐘即可到達古根海姆博物館,距離新舊城鎮中心步行10分鐘左右,在主街道上步行10分鐘左右即可到達Corte Ingles,酒店只需幾分鐘從河邊走。大堂酒吧很棒,工作人員很愉快,樂於助人,價格也很合理–坐在外面喝杯葡萄酒真是可愛。從機場A3247巴士站很容易到達,從機場出發的旅程大約20分鐘。很棒的員工我們遇到的所有員工都很樂於助人。接待在3樓。早餐在4樓,有很好的咖啡機和很棒的新鮮橙汁機。感謝所有的餐廳和酒吧工作人員,特別是經理和佩德羅。客房清潔效率很高,一切都一塵不染。畢爾巴有那麼多很棒的餐廳和酒吧,供應美味的食物–我們很幸運能夠來到畢爾巴參加這個節日的開始,我們真的很享受週六晚上令人驚歎的煙火表演。我們已經期待着回到畢爾巴和畢爾巴美爵酒店。

令人難以置信的乾淨,可愛和尖端的住宿。接待處很友好,多語言和高效。這是一個堅果酒店,所以不是很刺激。大堂在小的一面,但很吸引人。有自助早餐可以買到(我沒有)兩部電梯帶你上樓。走廊厚顏無恥,很甜。房間很小,但作爲一個旅遊的旅行者,很好。我不想呆在酒店房間。我出去探索。牀很舒服,整個房間一塵不染。廁所和淋浴是分開的,如果房間裏有兩個,那就很有幫助。強烈推薦這個地方。

all services Bar, restaurant, room service was not available during my stay due to a strike, which the management was aware well in advance. Full price charged for the room, no refund provided for poor services. The above services were heavily advertised on the web and int he hotel application, without any comment on non-availability. This is a consumer misleading and as such against the consumer protection law in EU.

Booked for an overnight stay. Lovely hotel. Nice staff. Pool (certain time of year only) was open for our stay - and very welcome. Clean and spacious. Great location for the ferry port at Bilbao - just 20 mins by car - it was ideal.

酒店設計獨特，新穎，前台服務不錯，就是接待處理的速度比較慢，電梯少有些不方便，有時需要等待，總體入住比較滿意。

We had chosen this Ibis for its location, but the rooms in the lower floors are right on the street and very noisy in early mornings. Couldn't sleep beyond 4 am as someone or the other was always shouting below in the square. Rooms are usual Ibis, housekeeping was pretty good. Breakfast wasn't unusual but regular and good. Staff was friendly and helped us with bus directions/timings to Gaztelugatxe.

食物很好,味道很好。女服務員總是照顧我們,迅速而細緻地滿足了我們的所有願望。菜單中的食物選擇主要是當地食物和美麗的沙漠。還包括從酒吧裏買一杯飲料的選擇。我們只是品嚐了咖啡,這很好。

工作人员非常专业，酒店也很完美。早餐很完整。餐厅工作人员非常有效率和反应迅速

Le sobra una estrella... carece de servicios de un hotel de 4 estrellas y las habitaciones estándar tienen muchas carencias para el precio que tienen. Zona de lavabo muy pequeña sin espacio para tus cosas de aseo ni para colocar las toallas. No tiene parking aunque lo publicitan en su web. El bar cafetería cierra a las 10 de la noche en fin de semana. Pocas opciones para tomar algo de cena.