在法國大東部大區，設有Wi-Fi的飯店

「我住了三晚。飯店位置非常便利，就在火車站對面。即使深夜抵達也沒關係。飯店裡那部古老的電梯還在使用，一定要體驗一下！前台工作人員都非常友好，我的住宿體驗很愉快。下次來斯特拉斯堡我一定還會選擇這家旅館。 飯店入口晚上11點後關閉，所以如果您要待到很晚，請務必提前了解如何開門。」

「溫馨舒適的旅館，自備酒吧，地理位置優越。首先要說的是房間裡的置物櫃，它們是上鎖的，當然你需要自己帶鎖。置物櫃放不下行李箱，但可以放大件隨身行李。房間尺寸約為50×50×50厘米，足夠了。我喜歡房間是雙層的，我覺得二樓比較舒服。預訂床位時，我要求的是下層床，但實際上床就在一層，我要求換成上層床，舒服多了。床上配有窗簾、插座、置物架和USB接口。要注意的是，旅館沒有廚房和冰箱，但你可以在酒吧點開水和餐具，也可以在大廳的餐桌上用餐。 我建議旅館至少要配備微波爐和水壺。 距離公車站步行10分鐘，距離火車站約25分鐘。總的來說，我喜歡這裡的一切，我推薦這家旅館。」

「New fantastic hotel near to the center of the city. Sophisticated design, great cosmetic (special thanks for the hear conditioner), big enough room, really good breakfast, silence and comfort. Will recommend it to all my friends who goes to Strasbourg.」

「•鐵路:科爾馬爾車站(Gare de Colmar)連接斯特拉斯堡(30分鐘),巴塞爾(45分鐘),蘇黎世(2小時)和巴黎(TGV約2.5時間)。 •城市交通:老城區可以步行。還提供免費的電動小巴和觀光小火車 • Eguisheim 和 Riquewihr:阿爾薩斯葡萄酒路線沿線的圖畫書般的村莊。從科爾馬爾乘汽車或巴士15～ 20分鐘。」

「AVOID AT ALL COSTS as this hotel is not worth the money or trust from its guests. I stayed at Le Grand Hôtel Strasbourg from October 5–6, 2025 (Room 317). What happened that night was unacceptable for any hotel, let alone a three-star one. At around 2:00 a.m., I was abruptly awakened by loud knocking. The man outside refused to identify himself, only saying, “You called for something; I’m bringing it to you”. I hadn’t requested anything. He refused to give his name, and I couldn’t confirm who he was with no peephole. He then asked, “Are you a Chinese man in Room 317?” I am a Chinese woman travelling alone. When I said no, he replied, “Oh, maybe you exchanged rooms, or maybe someone made a joke” and left. I tried to call reception using the bedside phone, but it was broken. I then used my mobile to call the number on Google Maps; the same man answered, confirming only then that he was a hotel employee. He said a “Chinese man” had called asking for help, said he was in 317, and asked the receptionist to come because he had disabilities. Instead of verifying this request (which in the end turned to be from a guest in ibis hotel), receptionist simply checked the hotel system, read my full name aloud, assumed it was correct because it “looked Chinese”, and came knocking at 2 am. When I asked whether he confirmed the caller’s name, he said, “We don’t usually ask the names of our guests”. He also refused to tell me his own name. Only the next morning did the manager say his name was “Francis”. When I asked for his surname, she replied, “That’s the name he goes by here”. This entire event shows serious failures in safety, professionalism, and privacy: -No night security protocol; staff knock on guests’ doors at 2 a.m. without verification. -Broken in-room phone and no peephole reflect clear safety risks. -The employee failed to confirm the caller’s identity. -He accessed and disclosed my full name aloud, a privacy violation. -His assumption that a Chinese name equals a Chinese man reveals racial and gender discrimination. -He tried to distribute the responsibility to me, someone woken up BY him, instead of apologizing. GOOD NEWS: The manager’s vague answer about his identity shows the hotel's good protection of personal privacy. It's just the privacy had nothing to do with its guests. Because of this, I spent the night feeling unsafe and could not sleep until 4 a.m. I have neurasthenia, and being awakened like this caused serious distress. The next morning, the reception manager admitted that proper protocol requires checking a guest’s name before approaching their room — meaning this employee ignored standard procedure entirely. She kept repeating, “this is the first time this has ever happened to us”. This statement once again showed the amazing corporate culture of this hotel: distributing their responsibility onto innocent guest. She tried to make the incident seem as an isolated case rather than a systemic issue. But if their training were truly professionally standardised, such a mistake could never have happened. The whole thing WAS a systemic problem: poor staff training, lack of supervision, and disregard for privacy and guest safety. The hotel was unable to distinguish between internal and external calls, meaning they can’t verify where a call comes from. If the man at my door had not been an employee, I would have had no way to protect myself. Guests deserve safety, transparency, and respect — not fear, negligence, and discrimination. Until this hotel takes responsibility and implements real safety measures, there will still be danger of another guest being disturbed at 2 am, there will still be invasion of privacy by its staff, and there will still be chances of wasting your money only to get no rest over night and mental distress.」

「我在豪華大床房住了兩晚，整體體驗不錯。地理位置便利：距離市中心僅一小段電車車程，靠近會議廳。房間寬敞，床很舒服。我也很喜歡飯店的茶水和咖啡沖泡設施。酒吧和餐廳是晚上放鬆身心的好去處。 工作人員友好專業，隨時準備提供協助。飯店和房間的一些區域略顯陳舊，這可能是需要改進的地方。此外，如果您不是希爾頓榮譽客會會員，停車和客房內無線網路需要額外付費。 總的來說，這是一個可靠的選擇，特別適合商務旅行或短途城市旅行。住宿舒適，工作人員樂於助人，交通便利。」

「在小法蘭西里，雖然周圍都是遊客，但是絲毫沒有被吵到，很舒服的入住。 設施：酒店有4層，電梯到3樓，服務員幫忙搬行李到4樓，退房時候電話也有人來幫助。房間內裝修可以看出比較久遠，木頭有爛掉痕跡但是有感受到在努力保護。窗外風景很好。1樓有spa和做臉。每個房間有一天1小時中心洗澡蒸桑拿時間，但是男女不分開，建議要去的話帶泳衣。 衞生：洗澡和衞生間是分開的。很乾凈。 環境：內部安靜舒適，外部建築物給人的心靈上的寧靜。 服務：從前台到餐廳服務員都很熱情。 ps，早餐其實選擇不算多，但是都很好吃。蛋可以點包括咖啡茶水。」

「Meme si légèrement vieillissant bon hotel bien placé dans obernai. Le spa en accès libre est un plus. Chambre au calme」

「距離斯特拉斯堡火車站步行4分鐘。 它靠近車站，但地處安靜區域。 附近有很多餐廳。 如果您計劃前往科爾馬或巴黎等地旅行，這裡是理想的下榻之所。 雖然飯店年代較久遠，但乾淨整潔，維護良好，員工熱情友善。 步行10分鐘即可到達斯特拉斯堡市中心， 交通便利。」

「位置很方便位，於舊城區，距離小法蘭西 2 分鐘路程。 服務也不錯，設施齊全， 乾淨衞生，房間隔音很好，不用擔心街道噪音。酒店感覺很新。床很舒服，入住/退房過程都很順利。早餐很充足很舒適。總體而言，這是一次舒適的住宿，距離火車站僅 8 分鐘步行路程。值得推薦」