發布於 2024 年 8 月 26 日
匿名用戶
I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
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每晚起價:CAD85
發布於 2024 年 12 月 12 日
Yon-iii
房間,陽台,房間和餐廳的景色真的很好。但他們在接待客戶服務方面只需要改進一件事。
我入住的時候籤的房間和真正收到的房間不一樣,他們換了房間沒有通知,我問爲什麼他們說裏面是同一個房間,但是完全不一樣,換的房間根本沒有隱私。在入住期間,我們必須關閉窗戶。
而且我入住的時候要求延遲退房,他們告訴我早上最後一天檢查,最後一天我又要求延遲2小時退房,他們拒絕了我的要求甚至沒有檢查系統,只是說不。我對他們的態度非常失望。當我檢查網站時,剩下很多房間。
衆所周知,桑給巴爾是度假的地方。度假的地方大多數5星級酒店,由於航班時間,他們運行退房時間非常靈活。沒有值得在客戶服務中獲得5星級。
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每晚起價:CAD422
發布於 2024 年 8 月 21 日
Swallow_Sun
就在石頭城中心地帶,下樓就能連接沙灘。早餐有新鮮的椰子開,但是不太甜。哈哈可能非洲椰子品種不對,感覺都不太甜。整體服務設施都不錯,符合5星酒店標準。
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每晚起價:CAD632
發布於 2024 年 8 月 11 日|標準雙床房
RimmaCher
如此可愛的酒店,價格非常實惠。位於市中心,旁邊是那些的購物街,非常時尚,裏面有復古傢俱,工作人員非常樂於助人!
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每晚起價:CAD84
發布於 2025 年 9 月 28 日
panpanliang
看有不少差評本來還挺擔心的,到了酒店發現位置挺好,緊挨着石頭城,過個馬路就是港口和沙灘。酒店整體蠻新的,房間乾淨整潔,面積不大但也夠用了,洗澡水很大但熱水持續不了多久,屬於非洲特色了,需要洗快一些。因為朝向問題比較潮濕,晾的衣服兩天都沒有幹,床翻身動靜比較大,除此之外其他都還好。自助早餐每人十刀,很豐盛,吃的飽飽的午飯都省了。前台小哥辦理入住和退房寄存行李時態度特別好,這個價位來説整體還是推薦的。
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每晚起價:CAD110
發布於 2025 年 1 月 29 日
Vladislav
一般來說,位於老城中心的不錯的酒店。如果帶了很多行李,請隨時準備出租車不能直接到達酒店,因爲酒店所在的街道是步行的。距離最近的車站步行大約50米。早餐是“瑞典式桌子”。舒適的牀墊和頭。浴室有衣和腳毛巾。浴室/廁所用新管道清洗。房間裏還有電視。
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每晚起價:CAD187
發布於 2025 年 4 月 1 日|特大床房
Xuaxian
在石頭城核心位置,樓頂就是一家評分很高的餐廳,走路去夜市就五分鐘,入住贈送的酥餅很香很好吃,房間整潔舒適,下次去石頭城還會住這裏
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每晚起價:CAD174
發布於 2025 年 2 月 11 日
訪客用戶
可愛的酒店,房間很乾淨,牀很舒服。工作人員非常友好。我的狩獵被取消,工作人員提供了其他旅遊選擇,非常感謝!
房間裏沒有電話,我想建議甚至在房間裏有一個傳呼器會很有幫助。房間裏也沒有wifi,我認爲應該是一個選擇。
食物很棒,我很喜歡我的住宿,肯定會推薦!
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每晚起價:CAD180
發布於 2024 年 4 月 6 日
訪客用戶
Loved this place, everything was great, food, drinks, pool, gym.. baggage storage after check out. Wish i had more time.. and the aircon after 3 weeks without any was the icing on top of the cake.. bed was really comfortable. They allowed an early check in too.. i have absolutely nothing bad to say 👌 staff really friendly and polite as well
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每晚起價:CAD111
發布於 2024 年 8 月 3 日|豪華城景房
匿名用戶
前台提供了一間已有人入住的房間,深夜23:00我們辦完入住打開房門已有一位中年男士在床上入睡,那位男士受到了驚嚇並且十分生氣,同樣的,我們也非常的驚嚇並且感覺十分尷尬。對於這樣的誤會,前台僅向該男士表達了歉意,並未對我們道歉。
更換房間後,我們的雙床房被換成了大床房。酒店並未對此作出解釋,由於夜深,我們放棄了換床休息了。
房間內有黴味,和一瓶喝完的礦泉水瓶,並沒有打掃乾淨。早餐時餐廳有很多蒼蠅亂飛。
對於此次住宿經歷,我感到十分不滿。
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每晚起價:CAD211